Sofology - Speke Liverpool Avis 

1 985
TrustScore 5 sur 5

4,9

New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 985)

16 959 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exceptional Service from Stephen at Speke Sofology – A Stressfree Sofa Shopping Experience

Stephen at Speke Sofology provided outstanding customer service from start to finish. Choosing a sofa can be a difficult decision, especially when you’re someone like me who can be quite indecisive, but Stephen was incredibly patient, knowledgeable and supportive throughout the entire process.

He took the time to understand what we were looking for, explained the differences between the various materials and colours, and offered honest advice on what he felt would work best for our home. Rather than rushing us into a decision, he arranged for several fabric samples to be sent to us so we could take our time and choose with confidence.

Thanks to Stephen’s expertise, patience and friendly approach, what could have been a stressful experience became an enjoyable and smooth one. We left feeling informed, valued, and excited about our purchase.

If you’re visiting Sofology Speke, I would highly recommend seeking out Stephen. His professionalism, genuine care for customers and exceptional guidance made a lasting impression on us. Thank you, Stephen, for making our sofa buying experience such a positive one!

26 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

We were dealt with by Gary who was…

We were dealt with by Gary who was excellent throughout. He was helpful and answered all questions clearly. The overall service was first class and we left the shop highly satisfied. 10 out of 10.

21 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Excellent service and advice.

I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and exchanged my sofa for another that was the correct size. Clio was friendly, knowledgeable, patient and efficient. I definitely recommend Sofology.

17 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Sean and the Liverpool team

The guys in Liverpool , Sean and co were very helpful . And the suite sold itself really

19 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Superb customer

Superb customer service
Help and guidance throughout consultation expert advice given

16 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Great experience

Can’t do enough for you in shop, we had a lovely experience when shopping for a new couch.

17 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Customer friendly team

The team at Sofology were courteous and kindly explained the best available options. It was possible for us to have a good deal with their support. Do recommend them.

9 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Sales person was very attentive

Sales person was very attentive
And not pushy product knowledge was excelent

7 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Great customer service and knoledge…

Great customer service and knoledge about the product helpful and friendly too

4 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great service from Stephen woo was…

Great service from Stephen woo was lovely and friendly new all what we asked

3 mai 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Sales person Clio was brilliant

Sales person Clio was brilliant. She was very patient with us both and helped us pick the right suite. Thank you Clio

25 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Brilliant experience

Lady who dealt with my order was really nice and took time to explain everything in detail

22 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Customer service is excellent

Gary and Rebecca are really great to deal with and very helpful, customer service went above to help make the purchase.

21 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Noté 5 sur 5 étoiles

Salesperson was professional and…

Salesperson was professional and helpful in me making a decision.

21 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Good selection and exceptional

Good selection and exceptional, knowledgable, non pushy staff member. Easy to set up payment plan. Not got the sofa yet though so can’t comment on anything else.

11 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Noté 5 sur 5 étoiles

Lots of choice

Lots of choice. Very nice sales assistant. No pressure to buy.

14 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

The sofology team in Speke were great

The sofology team in Speke were great. Friendly, helpful and professional, I’m a returning customer of the brand for many years.

13 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

6 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Definitely recommend a visit

Very helpfull and knowledgeable extremely polite salesman went out of his way to help and show me what I was looking for

3 avril 2026
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Thank you for this great review Debra :-)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus