The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
L'entreprise a répondu
Établissement
Changer d'établissementNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Voir plus
L'entreprise a répondu
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Voir plus
L'entreprise a répondu
Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Royaume-Uni
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The sofology team in Speke were great
The sofology team in Speke were great. Friendly, helpful and professional, I’m a returning customer of the brand for many years.
13 avril 2026
Réponse de Sofology - Speke Liverpool
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Let us walk around show room without…
Let us walk around show room without being pressured. Lovely helpful staff.
10 avril 2026
Réponse de Sofology - Speke Liverpool
Thank you for sharing Jan
Réponse de Sofology - Speke Liverpool
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Definitely recommend a visit
Very helpfull and knowledgeable extremely polite salesman went out of his way to help and show me what I was looking for
3 avril 2026
Réponse de Sofology - Speke Liverpool
Thank you for this great review Debra :-)
Staff were very helpful ,when we move…
Staff were very helpful ,when we move house we will be back for another 2 sofas as we think your furniture is very good quality
2 avril 2026
Réponse de Sofology - Speke Liverpool
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Réponse de Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.
Staff are very helpful and explained…
Staff are very helpful and explained my benefits in full with no pressure to buy add on services
29 mars 2026
Réponse de Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Réponse de Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff were on hand when asking all…
Staff were on hand when asking all questions and not over powering like some shops. Answered all our questions and really informative, can’t wait to get our sofa now
14 mars 2026
Réponse de Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Réponse de Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Visited the store on 2 occasions and…
Visited the store on 2 occasions and each time both members of staff were extremely helpful , friendly and knowledgeable
23 mars 2026
Réponse de Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
So much choice and excellent service
We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”.
What a mistake that was, there was SO much choice, it took us forever to decide 🤣🤣🤣
We finally did decide and were taken through everything by Gary, he was so helpful and informative and never hassling us, just let us know he was there if we needed anything. Would deffo recommend the choice in store and Gary’s excellent service.
22 mars 2026
Réponse de Sofology - Speke Liverpool
Thank you so much for taking the time to write us a 5* review. Your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary.
Réponse de Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Réponse de Sofology - Speke Liverpool
Thanks for the feedback Lee, we love to hear it!
Great customer service
New sales man but was very efficient, polite and great customer service
21 mars 2026
Réponse de Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Réponse de Sofology - Speke Liverpool
Thank you for awarding us 5 stars Miss Denson
Sofology service and support 5*
Sean was the staff member who supported us through the choice of the suite we picked, he was very helpful.
They have a fantastic range of suites and the staff are fantastic.
A big thank you to Sean ( Speke branch)
14 mars 2026
Réponse de Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sean. Have a great day 😊
Réponse de Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great experience
Great experience for us we were given the freedom to just browse and look around without staff targeting us. When we decided what we wanted we found a helpful staff member who gave us a full and comprehensive explanation to everything we needed to know
Thanks Sofology
8 mars 2026
Réponse de Sofology - Speke Liverpool
Thank you for choosing Sofology!
Réponse de Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.