The advisors in the shop were spot on especially the guy who was assisting my husband and I. He advised us in how to look at colours and how to place the swatches so we got the best view. Really impr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The guy helped from walking into the store shown us all the sofas that would fit our space his manner was very pleasant and relaxing......and when we made our decision and went back to purchas... Voir plus
L'entreprise a répondu
We went to the Stockport branch and there were no sales pressure as in other retailers and the sales person that dealt with us a lady called Paris was so professional and polite it made the whole pro... Voir plus
L'entreprise a répondu
The staff members were excellent. Open, friendly and good humoured. There was no unnecessary pressure to buy. Various payment options were discussed and my wife and I left the store looking forward to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I had a great experience
I had a great experience! The lady we dealt with, Paris, was very helpful and lovely. Even though I asked many questions, she was always patient and kind. Excellent service
23 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Member of staff was very helpful and…
Member of staff was very helpful and provided excellent customer service.
24 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Maria was great help
Maria was great help ,made sure we had seen all suites ,before we bought the first one we saw and liked7
22 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you for your review. Another great review for Maria, we will make sure to pass this on! Have a nice day.
A unique experience for the family
It was quite an experience. We went I. To get the understanding of different leather finishes and was in awe of the technologies that was available in different selection and we decided to invest and with the store rep, he was able to guide and inform us which helps us to make a conclusive decision on our purchase. We went away to decide on our style colour and features and retuned the dollar week to seal a deal which we are anxiously awaits delivery.
Thanks again to all the staff at stock port branch.
19 septembre 2025
Réponse de Sofology - Stockport
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The sofa followed by the really…
The sofa followed by the really excellent customer service by a gentleman called rafike. Couldn’t have served us any better 10/10
18 septembre 2025
Réponse de Sofology - Stockport
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Réponse de Sofology - Stockport
Thank you for sharing your experience Andrew
Great customer service in the Stockport…
Great customer service in the Stockport store!
18 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
No pressure from salesman who was very…
No pressure from salesman who was very helpful and answered any question we asked.
16 septembre 2025
Réponse de Sofology - Stockport
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sales people were really proffesional
Sales people were really proffesional. Felt very welcome in store
15 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you for taking the time to leave a 4-star review. It's great to hear feedback like this!
Staff made the experience!!!
Staff in the store were knowledgeable, approachable but also willing to give time for the customer to think and mull over the decision whether to purchase a sofa.
I found the staff honest with no hard sell and able to help and answer queries efficiently and effectively.
We purchased 3 recliners and would highly recommend the browsing and shopping experience at Sofology at Stockport! 11 weeks now to wait for our sofa!
14 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Amazing customer service
Came into store looking for a sofa. Furakh showed us around and showed us the features of the recliner sofas we were looking at. He was friendly and nothing was too much to ask. Ended up buying a sofa and the process was quick. Will recommend to family and friends
11 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great service with a smile
Great service, Paris the advisor spent time with us, showing us the different colours on sofas around the showroom. she explained all the details of the sofa we were looking at and answered all our questions.
I would highly recommend sofology as they make you feel very welcome and special.
9 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Brilliant service
Helpful, friendly, patient and professional. Very informative with a definite sense of no pressure. Visited store two weeks earlier and received the same outstanding level of service. Came away and had a think. Went back to buy, and met with same friendly attitude. Felt valued from start to finish.
7 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Gemma was fantastic and extremely welcoming
Gemma was fantastic, very professional and very welcoming from start to finish. Gemma helped me design the sofa to fit my living room perfectly, extremely happy with the service I received today, walked out of the store a very happy customer and would highly recommend.
7 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Paris the young lady who served us was…
Paris the young lady who served us was excellent. Very knowledgeable & very helpful
6 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great customer service and easy process
4 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Firstly as you enter a member of staff…
Firstly as you enter a member of staff introduces themselves then leaves you alone, such a refreshing change. The quality of the furniture is great. And the staff were professional and friendly. Overall a great experience.
4 septembre 2025
Réponse de Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Stockport
Hi there, thanks for your 5-star review, we really appreciate the feedback!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.