When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... Voir plus
L'entreprise a répondu
The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
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When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... Voir plus
L'entreprise a répondu
On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... Voir plus
L'entreprise a répondu
All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... Voir plus
L'entreprise a répondu
Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Royaume-Uni
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We ordered our new sofa today and Paris looked after us, she made it really easy and explained everything to us. Really happy with the whole service.
Thankyou Paris

Réponse de Sofology - Stockport
Great customer service. Very friendly and helpful staff. Very knowledgeable about products.

Réponse de Sofology - Stockport
We knew what we wanted, but the staff kindly didnt mither us, they said if you find anything you like, we are here. No pressure which is lovely.Paris Stockport was informative, friendly, and helpfull, and I would like to say thankyou

Réponse de Sofology - Stockport

Réponse de Sofology - Stockport
Sarah made our purchase seamless and great knowledge !

Réponse de Sofology - Stockport

Réponse de Sofology - Stockport
Member of staff was very helpful and knowledgable about the product.

Réponse de Sofology - Stockport
The service at the Stockport store was fantastic! Lovely staff, really personable and chatty offering advice and expertise
Maria was the assistant who served me and the manager Gemma also took the time to say hello and was super friendly and professional
I ordered the Amalfi but was spoilt for choice!

Réponse de Sofology - Stockport

Réponse de Sofology - Stockport
I had a really lovely experience at the Sofology store in Stockport. The lady who helped me was incredibly welcoming and patient. My sofa had to be a very specific size to fit my living room, and I felt a bit awkward being so particular, but she took her time to go through all the options with me and made sure I found something that would work perfectly.
She didn’t rush me at all and was really helpful throughout the whole process. Great customer service and a really positive experience overall!

Réponse de Sofology - Stockport
We shopped around a lot for sofas and came back on the 22nd February and spoke again with Sarah who worked with care and attention to understand what we were looking for. We settled on the Ripley model of reclining sofa but the advice was very clear and all the alternatives explained. No hard sell, and the order and paperwork process was handled quickly and effectively. Looking forward to getting the sofa now!!

Réponse de Sofology - Stockport
Maria was excellent she explained everything about the whole procedure of buying my chair she actually found it for me She wasn’t pushy just very helpful and guided me about all the extras I might appreciate

Réponse de Sofology - Stockport
The assistant who helped was very helpful in getting me what I required and was very patient I had grandchildren with me

Réponse de Sofology - Stockport
The initial impression Sofology gave us was the choice of sofas on offer, with many of them ticking the boxes on what we were looking for. Couple that with staff who were there to be useful if needed, but left us to take our time, with no pressure. The big plus for us was the lady (Paris) who gave us guidance and assurance. Top person!!

Réponse de Sofology - Stockport

Réponse de Sofology - Stockport
Paris was great, perfect customer service. Gave us enough space e but very informative.

Réponse de Sofology - Stockport
Great efficient friendly service a member of staff introduced herself then left you to have a good look round. Didn’t feel under any pressure to buy.

Réponse de Sofology - Stockport
The first staff were very friendly and helped us with the are good from start to finish

Réponse de Sofology - Stockport
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