When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... Voir plus
L'entreprise a répondu
The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
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When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... Voir plus
L'entreprise a répondu
It was a productive shopping day at Sofology Stockport. Chris was very helpful and knew his products well. He was able to direct me to the options I wanted. Never at any time did I feel pressured to b... Voir plus
L'entreprise a répondu
On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... Voir plus
L'entreprise a répondu
All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Royaume-Uni
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Chris the DeputyManager was really helpful, I am a sales person and personally hate very pushy loud sales people.
He was friendly and the info he gave us was helpful,and made us feel at ease , hence why we came back to purchase th sofa after just 2 days.
Cheers Chris
Kindest regards
Karen

Réponse de Sofology - Stockport
The lady who served my wife & I excellent knowledge & very helpful with getting the right suite. I think her name was Sarah @ the Stockport branch 👏

Réponse de Sofology - Stockport
Store was set out excellently,the
salesman wasn't pushy and he was very informative and took pains to explain everything

Réponse de Sofology - Stockport
Paris at the stockport branch was extremely helpful and we would recommend using sofology to make your sofa dream come true. Thanks again.

Réponse de Sofology - Stockport
Called in at the Stockport store on the Saturday. Chris was excellent, helping us to meet our specific requirements, guiding us through all the available options.
Returned the following day after checking sizes etc. before confirming with Chris that we wished to proceed.
Chris transferred us over to Paris, who settled my wife with a cup of tea, before progressing the order.
We were happy to add the extended warranty after it was fully explained and took advantage of the 0% finance available.
It was a pleasure to use Sofology Stockport.

Réponse de Sofology - Stockport
Raff was very helpful when ordering my new sofa, top man

Réponse de Sofology - Stockport
Salesman answered all our questions. No hard sell. Was polite and helpful. Good range of products available.

Réponse de Sofology - Stockport
Amazing company got our old sofa from there 10 years ago just got a new one from there Saturday very friendly staff and didn’t bother me when looking definitely recommend them.

Réponse de Sofology - Stockport
Sarah at Stockport was great and met our needs.

Réponse de Sofology - Stockport
Sarah was so helpful, very polite and couldn't do enough for me, would highly recommend your store 👌

Réponse de Sofology - Stockport
This company is incompetent, we have had serious issues with our order and are still waiting for them to contact us nearly 20 days later. No sofa for Xmas despite their guarantees. Order with extreme caution , and pray you don't have a problem, they will not help you.

Réponse de Sofology - Stockport
After ordering my sofa I read some reviews. Honestly I was worried! But it was a very smooth journey - arrival was within predicted time even though it was Christmas. Delivery was great and sofa is perfect! Communication was excellent

Réponse de Sofology - Stockport
Great saleswoman sarah explained everything we needed to know 10 out of 10

Réponse de Sofology - Stockport
Fantastic staff at Stockport branch nothing too much trouble.
Thank you to the lady and gentleman at Sofology will definitely recommend you to friends and family.

Réponse de Sofology - Stockport
I recently purchased a sofa and was served by Paris, who was absolutely fantastic from start to finish. She was incredibly approachable, polite, and made the whole process so easy. Her customer service was genuinely outstanding — nothing was too much trouble, and she made sure I had all the information I needed without any pressure.

Réponse de Sofology - Stockport
Lovely clean well set out shop. Staff very helpful without being pushy. On first visit was helped by Maria who answered all of my questions. When I returned a few days later she remembered me, the sofas I was interested in and our conversation. Maria explained the whole process from ordering to delivery and everything I needed to know very plainly. I ordered the sofas and am now looking forward to receiving them.

Réponse de Sofology - Stockport
Really helpful staff. No hard sell!
Paris was extremely helpful and polite and friendly!

Réponse de Sofology - Stockport
Customer service was excellent.
The member of staff was very professional explaining all about the product we bought

Réponse de Sofology - Stockport
Looked after by Paris and Gemma. Both very helpful and knowledgeable.
Excellent experience.

Réponse de Sofology - Stockport
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