Sofology - Stockport Avis 

1 795
TrustScore 5 sur 5

4,8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was a productive shopping day at Sofology Stockport. Chris was very helpful and knew his products well. He was able to direct me to the options I wanted. Never at any time did I feel pressured to b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(1 795)

18 985 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sofa Purchase

Everything went smoothly whilst ordering our new sofas. We had time to decide what we wanted and all of the questions that we had we answered.

25 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 1 sur 5 étoiles

The not sold 5 week delivery

We have been waiting for a delivery for nearly 10 weeks on a sofa that was no more than 5 weeks delivery when in store

Trying to get to someone for an answer is almost impossible

The standard answer is someone will get back to you in 72 hours

1 septembre 2025
Avis spontané
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Réponse de Sofology - Stockport

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards

Noté 5 sur 5 étoiles

How I go into this store and come out…

How I go into this store and come out empty handed is an utter miracle…
Popped in today to see the fabulous Paris ,, and another lovely lady..
The furniture in here is absolutely stunning ,, staff are wonderful, especially Paris ,,, would highly recommend this store if you want an exquisite sofa , the choice is amazing…
Next time I go I will be looking for a coffee machine….

17 novembre 2025
Avis spontané
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Réponse de Sofology - Stockport

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 1 sur 5 étoiles

Sofa not delivered when arrange

Sofa not delivered when arrange, told property was in assessable via email no phone calls or nock on door from delivery driver

13 octobre 2025
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Réponse de Sofology - Stockport

Hi there, thanks for your review and we're so sorry to hear this. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details.

Noté 5 sur 5 étoiles

Good customer service from Sarah

Good customer service from Sarah

16 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, no pressure. Really happy with my purchase.

15 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

From the moment we walked through the…

From the moment we walked through the door the staff was on hand to help us with our needs. I found it completely comfortable the the staff wasn’t pushy or in your face, just there for advice when needed

9 novembre 2025
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Réponse de Sofology - Stockport

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles
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Réponse de Sofology - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Didn’t pester and helpful

Didn’t pester and helpful

11 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Jeremy at Sofology was such a fantastic…

Jeremy at Sofology was such a fantastic help today. We went in to look around to try and work out the sofa that was best for my back problems and thanks to Jeremy we were able to find exactly what we needed on the day and went home happy with a new sofa on the way! Thank you!

9 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

A positive shopping experience

Sales assistant Paris took us through the selection and ordering process and her extensive knowledge of available products made the experience simple and pleasurable....a positive shopping experience

5 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Buying our new Settee

After 1st choosing one then realising we hadn’t measured the space correctly (Electric and Gas Meter box built in🤦🏼‍♀️) we had to go back to the store to choose a different one Gemma our sales assistant was absolutely 100% professional so much help and knowledge also so very patient.
You have a brilliant staff member there with Gemma x

2 novembre 2025
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Réponse de Sofology - Stockport

Thank you for sharing your experience! We're delighted that Gemma assisted you professionally and patiently during your visit. Her knowledge and support positively impacted your shopping experience, and we're proud to have her on our team.

If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back to Sofology soon!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Really helpful and friendly staff. Made everything very easy with no pressure to buy at all. Very happy and looking forward to getting my new sofas.

4 novembre 2025
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Réponse de Sofology - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Jeremy was really helpful and…

Jeremy was really helpful and knowledgeable

1 novembre 2025
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Réponse de Sofology - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy

26 octobre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Amazing service from Paris!
Paris was absolutely lovely from start to finish! She was so helpful, patient, and had us laughing the whole time, such a refreshing and genuine person to deal with. She really knew her stuff and made choosing our sofa super easy and enjoyable. You can tell she truly cares about her customers. Thanks, Paris, for turning what could’ve been a stressful shopping trip into a fun experience. There was Asian gentleman who also helped out and was very helpful and patient with us! Finally chose our sofa after 2years of debating! Thankyou again from both me and my mother

20 octobre 2025
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Réponse de Sofology - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

When in doubt go to Paris

Seamless, non pressurised buying process served by Paris within Stockport store. Great product knowledge and demeanour. Looking forward to receiving our new sofa.

19 octobre 2025
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Réponse de Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

We spoke to lovely chap who was from a…

We spoke to lovely chap who was from a different store who was really helpful but not pushy - we ordered the sofa online but through the Stockport branch so they would receive the credit - looking forward to having our new sofa

18 octobre 2025
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Réponse de Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

An Exceptional Sofa Buying Experience at Sofology!

In August, my partner and I visited Sofology while furnishing our first home and what an incredible experience it was! From the moment we walked in, we were blown away by the stunning variety of sofas on offer. The range of styles, fabrics, sizes and materials was truly impressive.

We were lucky enough to be helped by the wonderful Maria, who made the entire process feel like a luxury experience. She was warm, friendly, incredibly knowledgeable and genuinely passionate about helping us find the perfect sofa. She took the time to walk us through every option, explained the differences in build quality and even showed us the cushion interiors, something no other store had done. It was clear exactly where your money goes and the quality stood out miles above the competition.

Although the sofa we chose had a slightly longer lead time (which Maria explained from the start), it was absolutely worth the wait. Throughout the process, we felt fully informed and supported. Maria sat with us to customise every detail of our sofa to suit our home and also gave us excellent advice on how to care for and protect it long-term.

To top it all off, our delivery came earlier than expected! The delivery team were just as lovely, professional, respectful of our home, and clearly took pride in their service.

In short, we couldn’t be happier. Maria is a true asset to Sofology and the whole experience from start to finish was flawless. If you're looking for quality, care and service that goes above and beyond, I wholeheartedly recommend Sofology!

10 août 2025
Avis spontané
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Réponse de Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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