Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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Lisez les avis des autres
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... Voir plus
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Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Voir plus
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The customer service was outstanding, Gary allowed us time to look before approaching and was friendly and relaxed. No pushing or grand speech, just a helpful manner and very polite. Answered our ques... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Royaume-Uni
4,8
Excellent
2 k avis
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Top customer service from I believe his…
Top customer service from I believe his name was John at stock on tees branch.
Very clear and patient with our decision
20 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Becky was very helpful
Becky was very helpful. Answered all our questions and gave excellent customer service.
21 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Tony was very helpful in product…
Tony was very helpful in product knowledge. Thank you!
18 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Sofology. It's wonderful to know that the team was helpful and knowledgeable. We strive to provide the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!
Réponse de Sofology - Stockton-on-Tees
Thank you :-)
Enjoyable hey weren't pushy was nice just been a…
They weren't pushy was nice just been a able to walk round looking I went with my granddaughter and were both a over whelmed walking in thinking they would keep pestering us but was nice we found the one I liked and the young lad was so helpful and patient with me explained everything so I understood
12 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Thank you for sharing your experience Jennifer :-)
Fabulous service from walking into the…
Fabulous service from walking into the showroom to leaving.
11 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Comfy
The ease of how everything went was great from walking into shop to signing up. With the gentleman who served us
Taking his time to explain everything in a way a 72 year could understand.
Excellent
12 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service no sales pressure
Great service no sales pressure, good advice and overall relaxed but professional experience.
12 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology Teeside park
The lady I dealt with Chloe was lovely, she answered all questions I had and made it a very straight forward process. I didn’t feel pressured into buying anything, she was just happy to help and answer my questions. The ordering process was really simple also. Can’t wait for my new sofa! Thank you Chloe.
9 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very friendly service and explained…
Very friendly service and explained everything, Thank you
7 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Marbella Sofa
The service we received in store was excellent. No pressure and with Gary’s expert knowledge we were able to make the right informed decision. We are extremely happy with our purchase and cannot wait to see it in place. Thank you Sofology!
6 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly and informative
Ray was great. Not at all pushy he was just friendly and informative and sorted our order quickly.
6 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Swivel chair purchase.
This was our second purchase from Sofology and we were happy to return.
We were greeted at the shop entrance and the salesman Gary explained the layout of the shop. We purchased a swivel chair which was exactly the item we needed. It was a competitive price and Gary explained everything about the chair and the delivery service.
3 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great Experience!
Our interaction with Merv was informative, as he provided answers to our questions and allowed us time to make our decision without pressure. We have made previous purchases from this store and plan to return for another sofa in the extension. Looking forward to our delivery in 5 weeks!
30 août 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice
Great choice, very helpful staff - we got an absolute bargain - ThankYou
2 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great staff
Great staff. Very helpful and patient. Rebecca talked us though various options and went out of her way to help us choose the right sofa.
1 septembre 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly customer service
Gorgeous sofas on display, fell in love with my chosen sofa as soon as I walked in the door, but felt absolutely no pressure from the staff whatsoever. Just genuinely friendly and helpful staff, huge shoutout to Ray!
29 août 2025
Réponse de Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
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