Sofology - Straiton Edinburgh Avis 

3 515
TrustScore 5 sur 5

4,9

C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I must say how friendly and helpful the staff at Edinburgh's Sofology Store were. Although I have chosen not to make a purchase at this time, I would definitely go back again to view their sensibly p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(3 515)

18 968 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly Recommend

Jonathan was absolutely superb. Thanks for making the purchase easy and thanks for being such a nice person.

14 mars 2026
Logo de Sofology - Straiton Edinburgh

Réponse de Sofology - Straiton Edinburgh

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jonathan. Have a great day 😊

Noté 5 sur 5 étoiles

Great and smooth experience.

Great and smooth experience.
Amelie at the Loanhead store was great!!
Thanks

14 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 5 sur 5 étoiles

Our salesman was so attentive and…

Our salesman was so attentive and helped us get the right sofa which met our needs at within our budget that day!!!

7 mars 2026
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Réponse de Sofology - Straiton Edinburgh

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Great staff

Great staff Colin was really helpful. Very informative and knowledgeable.

10 mars 2026
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Réponse de Sofology - Straiton Edinburgh

It is really appreciated that you took the time to share your kind words. We are glad to hear Colin helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Noté 5 sur 5 étoiles

Sofology Straiton, Edinburgh. Excellent customer service

Answered my questions with knowledge. Very helpful and had chance to wonder around the shop without pressure. Staff responded only when I was ready. Very lovely experience in Sofolgy Straiton, Edinburgh

8 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Excellent customer service from Tonia

I recently purchased a sofa and had a really positive experience from start to finish. The showroom had a great selection, but what really stood out was the excellent customer service from Tonia.

Tonia was absolutely brilliant. She was friendly, knowledgeable and took the time to understand what we were looking for and what would work for us. She explained the different options clearly, answered all of our questions and made the whole process feel relaxed and straightforward. Her knowledge and insight into interior design really helped when we were trying to pick the right colours.

It’s rare to come across such genuinely helpful service and she made the experience much more enjoyable. Thanks to her advice we ended up choosing a sofa we’re really happy with.

Overall a great experience and I would definitely recommend visiting if you’re looking for a new sofa.

8 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Tonia. Thank you for taking the time to leave a review 😊

Noté 5 sur 5 étoiles

Perfect service

Perfect service
We were in the store twice to find a corner couch and had perfect service from Jonathan at the straiton store in Edinburgh. Would definitely recommend . Thanks

7 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for choosing Sofology!

Noté 5 sur 5 étoiles

Fantastic service as soon as we entered…

Fantastic service as soon as we entered the store. Stuart was excellent, directed us to the sofa we wanted, and let us look on our own, no pressure.
Stuart came back, gave us details about the sofa, we left happy and bought 2 leather sofas.
Great Customer Service

2 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for taking the time to share your experience Steve, we really apprechiate it.

Noté 3 sur 5 étoiles

I don’t like the fact you do not take…

I don’t like the fact you do not take cash

24 février 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for your feedback. 😊 We understand that not being able to pay by cash can be inconvenient. For security and efficiency, Sofology processes payments via card or finance options, which also helps us ensure a smooth and safe transaction for all customers.

We appreciate your understanding and are happy to assist with any questions about alternative payment methods.

Noté 5 sur 5 étoiles

Ethan gave us all information we…

Ethan gave us all information we required in a nice casual relaxed manner .He was not pushy in any way -we had been to store 10days previously and came back after checking out similar sofas in other stores -We enjoyed it the experience at Sofology

1 mars 2026
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Réponse de Sofology - Straiton Edinburgh

We are pleased that you enjoyed your visit Billy!

Noté 5 sur 5 étoiles

helpful and friendly

Both Colin and Jonathon were really friendly and helpful in choosing and ordering our sofa on 2 separate occasions. Our second sofa from sofology and impressed with the customer service again.

28 février 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

Very easy, very nice experience!

Very lovely member of staff helping us, very easy to shop, very informative! Would definitely recommend this place!

25 février 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Well presented

Well, we decided to browse round the showroom to get a rough idea what was out there. It was well presented and the staff couldn't be more helpful. We were so impressed we bought a lovely sofa.

27 février 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Colin gave us the information we needed and then the space to make an informed decision before we purchased.

27 février 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

Very helpful

Very helpful, knowledgeable staff, Colin helped us pick the right sofa

26 février 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Fantastic experience at the Edinburgh…

Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer any questions. Best of all we have ordered two gorgeous sofas!

21 février 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for awarding us 5 stars Nikki :-)

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