Sofology - Straiton Edinburgh Avis 

3 561
•
TrustScore 5 sur 5

4,9

C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The salesperson instore was very knowledgeable, answered all of our questions and showed us different options to best meet our needs. We were keen to take delivery of an armchair as quickly as possibl... Voir plus

Noté 5 sur 5 étoiles

Harrison, the sales representative who we dealt with was very knowledgeable and spent plenty of time with us. He had humour and a good personality, wasn’t a thpical sales person who you would dread

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was impressed with the light airy store & the selection of sofas available. After a good look around I decided I would like two two seater sofas. Elaine, a salesperson was so helpful & informa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(3 561)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really helpful staff who didn't hassle…

Really helpful staff who didn't hassle us but gave us all the information we needed.
Details of furniture available both dimensions and styles ,colours and types of fabric ,
All in all and excellent experience and we went home happy with our order

13 mai 2026
Logo de Sofology - Straiton Edinburgh

Réponse de Sofology - Straiton Edinburgh

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Excellent Service - Edinburgh Straiton 😊

Excellent service, friendly and very helpful. Made our visit a pleasure. Tonia was very good 😊 we appreciate the relaxing but professional experience. Thank you 🙏

4 mai 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Johnathon was very helpful at showing…

Johnathon was very helpful at showing us the ranges of sofas that suited our requirements.
Once we had come to a decision on the sofas we wanted to purchase, he was very thorough in explaining the purchasing procedure , ensuring that we were completely happy with our choice, estimated delivery date, etc.

27 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for sharing your experience :-)

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Did not feel hounded and totally at ease to browse

26 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Jonathan was absolutely superb

Jonathan was absolutely superb! Very knowledgeable and just a pleasure to deal with.

26 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Colin was extremely helpful from the…

Colin was extremely helpful from the beginning he helped with colour style and sizing to fit the right sofa for us.
He never pressured us to buy then and there and when we came back a few days later he was happy to see us and just as helpful!
10/10

19 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Great service from when we walked into…

Great service from when we walked into the store until we left.

15 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great correspondence

Great correspondence
Having my own account makes a world of difference

12 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great choice and competitive prices

Great choice and competitive prices. Really nice staff who are there to readily answer questions and, if required, make knowledgeable suggestions around your needs.
Would recommend.

9 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles
Logo de Sofology - Straiton Edinburgh

Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great staff

Harrison in Edinburgh was a great help
To advice and support what we were looking for to suit our new home.

4 février 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for awarding us 5 stars!

Noté 5 sur 5 étoiles

Great selection of sofas and the staff…

Great selection of sofas and the staff were so friendly, helpful and knowledgeable. They really took time to make sure I got exactly what I wanted and suited my needs.

10 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for awarding us 5 stars!

Noté 5 sur 5 étoiles

Very satisfied

What I liked about this experience, was from the moment my friend and I walked into the shop we were made welcome and were not hounded by staff when we were looking around (which can be so annoying). The salesman Harrison couldn't be more helpful,( such a lovely guy) he had the patience of a saint as we were in the shop a good few hours picking and trying different sofas eventually settling on a suit. Compared to other shops we were in that day I would say Sofology had more of a different selection and reasonably priced.

6 avril 2026
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Réponse de Sofology - Straiton Edinburgh

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Noté 5 sur 5 étoiles

Good experience

Aida was very helpful and informative without being pushy. The showroom at Straiton had a good selection of sofas and we were able to find one that suited us.

4 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

The lady that served us was excellent

The lady that served us was excellent , I was very happy with the sofa and can’t wait for it to arrive

2 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great service!

Jonathan was the best salesperson!

3 avril 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Sofa shopping made easy!

We were allowed to browse at leisure without sales people hounding us all the time.
When we did ask the staff for advice they were knowledgeable and helpful. Still didn’t pressure us into a decision.

25 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Excellent service and great support…

Excellent service and great support from Jonathan in helping us to make the right choices for our new home. The product range at Sofology was excellent, with good practical help and advice from Jonathan, who showed a lot of empathy and understanding regarding what was importance to us. No hard sell, just genuine good customer service, from someone who was very professional and knows his subject well.

21 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Thank you for this great review Robert!

Noté 5 sur 5 étoiles

Excellent clean store lovely set up and…

Excellent clean store lovely set up and Elaine was so patient and helpful

24 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Elaine, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Great service

Great service, Jonathan provided us with all the information and gave us time to choose what was best for us.

23 mars 2026
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Réponse de Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.

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