Sofology - Wednesbury Avis 

Very great customer service. Didn’t feel rushed or pressured to pay any extra, took his time to answer all the questions we had. All around great service and we are very happy.

I visited the Wednesbury store which is really clean and nicely laid out. What was really refreshing compared to other furniture stores was being asked if I needed any help as I walked past a member of staff rather than being ambushed. Massive thanks to Pati who was a huge help as I already knew what I wanted after visiting a few days earlier, but she helped with all the finer details asking questions about things I wouldn't have thought about, even to the point where we were moving all the furniture around and trying different combos just to be sure. I even got pranked which was all in good fun. Shout out and thanks to Harrison too, who helped when I visited earlier in the week - another really friendly member of staff. An easy 5 stars.

Patti in the Wednesday junction 9 was really helpful with advising me with my suite I ordered

Harrison looked after me, Friday, Got everything in place for purchase , I took sample home that evening To see how would look , went back Saturday Ordered Sofa , the Staff were amazing Thankyou making my experience to easy
Janice

The sofology team are AMAZING it is the best environment to purchase a sofa special shout out to ben ball mustafa pati raj hammad sak ruby alisha and harrison they are talented and have the skills to find the sofa you need come down!!!

Bal was pleasant and polite. Explained everything very clearly and allowed us time to make our decisions.
Store was clean and tidy. Displays well set out.

I went into Sofology on Saturday 31/1 to have a look around with my partner. We finally agreed on a Sofa and then we were going home to measure up. As we were leaving Abs gave us some information and set up our Sofology account so the sofa was already in our favourites.

After coming home we wanted to see it again just to make sure and as soon as we walked in today (1/1) he saw us and came straight over, went straight up to the sofa and answered all our questions. He ran through all the options and allowed us time to think about the options on our own. He even moved around the showroom so we could imagine the pathway by the sofa. He was so patient, funny and helpful and I really couldn’t recommend anyone else to have to support you whilst in there. He didn’t just want to get the sale done, he took his time and made sure it’s what we wanted. Was even great annoying his boss with 67 (very mature). Amazing store and staff, would definitely recommend!

Really helpful assistance and advice on how to setup our payment structure

Superb service, friendly and efficient. Manager was also very good, team continued helping despite closing. Did not feel rushed.

The salesperson was very pleasant and very knowledgable

We had a very nice sales colleague. She wasn’t pushy. She was very patient. We will definitely shop with you again

Great service Bal and Sak were very attentive.

Pleasant experience from start to finish. Informative when wanted, no pressure.

Very pleased with the service we received the staff were most helpful

Firstly the excellent showroom and customer service ( all staff) was friendly and helpful not pushy
The items in-store looked beautiful.
Thank you to Patty and Ben who helped us on different occasions.

Raj was great today, went really above what you would expect from anybody in sales in today’s world. Gave us all the information we asked for then left us enough space to go over it between ourselves before spending almost an hour with us explaining everything in detail. We finally decided on the options we wanted and our new furniture is on the way!

Great shopping experience and really happy with our new home additions thanks to Sofology and Raj.

So much better than online shopping!

The lady was very helpful