Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
L'entreprise a répondu
Établissement
Changer d'établissementUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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Lisez les avis des autres
Purchased a sofa today from Mustafa, he was a lovely young gentleman who was very polite and knowledgable and helped us very well. A pleasure to buy a sofa from him.
We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Voir plus
L'entreprise a répondu
The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Royaume-Uni
4,9
Excellent
4 k avis
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Réponse de Sofology - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Patricia was very helpful and had alot…
Patricia was very helpful and had alot of knowledge on which sofa meets our needs. I would recommend Patricia to any customer.
Thanks. Patryk.
20 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for sharing Mr L
Love the extensive choice of designs
Second visit in two days to double check one of our top two suites. The young man (Abs) who served us remembered us as soon as we walked in. Came over to us once we found the one we were looking for and explained the details to us again. He answered all our questions with ease then while we had a think he fetched us a drink. Once we said we wanted to go ahead and purchase he went through the process with us covering all the details.
We love the extensive choice of designs, finishes and colours. Overjoyed with our choice. Thank you Abs for your assistance.
20 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for sharing your experience Mr Egan :-)
No pressure to buy from salesperson…
No pressure to buy from salesperson Harrison. Great customer service , looked after us and showed us around . Showed brand knowledge and when not sure had his iPad handy to search sizes , colours etc .
Was patient with us going back and forth and explained the after sales warranty / insurance / finance options / delivery times etc . Great sofa ranges with a top lad to show us around .
19 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great choice
Great choice, but visited with one range already in mind. Lady who helped, Patrycja was friendly, knowledgeable and patient with finalising my choice. Gave us time and space for us to make sure. Overall can’t fault.
19 janvier 2026
Réponse de Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Réponse de Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Easy no hard selling
Easy no hard selling . Abs was very professional and helpful. Credit to your company.
19 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Thanks Harrison - The shopping experience was great
The shopping experience was great, the range of options was vast. The sales team member Harrison, was excellent in providing lots of options and alternatives. Most importantly he was patient with us and was never pushy for a sale, only outlining key information to help make our decision. The whole process was explained clearly and simply!
18 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We had a really lovely experience…
We had a really lovely experience thanks to Hammad in the Wednesbury store
We brought a sofa and a footstool
18 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Hammad, we will make sure to pass this on! Have a nice day.
From our first interaction Aisha was…
From our first interaction Alisha was knowledgeable friendly and guided us on what was going to work for our needs. She was on hand to ask questions to without being over bearing or pushy. We visited a competitor on the same block of retail units and their customer service was no where the level that we had received from Alisha and we returned and placed an order.
18 janvier 2026
Réponse de Sofology - Wednesbury
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great choice and brilliant service
Very impressed with choice on offer. Everything was very well explained, Pati was extremely helpful and knowledgeable. Would highly recommend.
17 janvier 2026
Réponse de Sofology - Wednesbury
Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Réponse de Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
Very polite and knowledgeable staff
16 janvier 2026
Réponse de Sofology - Wednesbury
Hi, thank you for taking the time to leave a 5-star review!😊
It’s a really nice store always looks…
It’s a really nice store always looks lovely quality furniture for good prices staff very friendly and helpful the lady that looked after us and helped us choose a lovely settee and two seater was really good talked us through everything very pleased with our order many thanks to ruby
16 janvier 2026
Réponse de Sofology - Wednesbury
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great showroom and ability to order…
Great showroom and ability to order swatches helped me to make my decision. Then purchasing online was easy
15 janvier 2026
Réponse de Sofology - Wednesbury
What an amazing review, thank you so much for taking the time to write this 😊
What a great experience
What a great experience, Fab staff very welcoming there if you needed help with sofas choice of fabrics and configurations.
Very nice pleasant experience informative Pati was just really nice to deal with very, professional and pleasant experience from start to finish.
Thank You Pati!
14 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Pati, we will make sure to pass this on! Have a nice day.
The sales person Patti was excellent
The sales person Patti was excellent
Extremely informative and wrote down sizes for me to check again at home. Talked me through insurance too. No pressure about any product that was shown.
Set me up an account so easy to just purchase.
Following day called to to say thank you for purchase and also reminded me one thing l had forgotten.
Very happy with the service.
14 janvier 2026
Réponse de Sofology - Wednesbury
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Happy with my experience buying a sofa…
Happy with my experience buying a sofa from Sofology. The whole process was easy and stress-free, and the quality is exactly what I was hoping for. Big thanks to Pati for being so helpful throughout made the decision much easier. Would definitely recommend.
11 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
It was professional, customer friendly, and affordable
It was professional and customer friendly with a variety of options to choose from.
13 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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