SOLARhome Avis 

Arrived on time fitted in accordance with the timetable. Would have had a five star rating but had an issue with the solar tripping one phase of the electrics, which took a couple of visits to sort .

Solarhome quotation was reasonable as regards compared to other companies always kept us up today as regards time period to install panels and kept to their original quoted installation date

Everything provided by Solarhome - the pre-sales service, the fitting, the equipment and the after-sales service- has all been superb! The process of getting estimates, deciding what system best met my needs etc was easy and customer focused. The actual installation last November went exceptionally well, not least because my fitter - Hans, a great guy - was unexpectedly on his own, but still completed the job in one day and worked well into the evening to do so. He was determined not to let me down. On top of that, he did a fantastic job, leaving everything working perfectly, and despite the late hour taking plenty of time to explain how everything worked. And now, nearly 9 months later, it's all still working perfectly. After sales/installation service was also great, and everyone was so helpful. Obviously, with the very wet and cloudy winter, the system was only generating small amounts of power from Nov to mid-March, but once it started to pick up it has never looked back. The panels, inverter and battery all appear to be performing brilliantly, well above expectations, and I have now not been paying for any electricity at all since mid-April. I have also been seeing steadily increasing exports to the National Grid for around three months and really enjoy getting the ever increasing repayments. If I have one 'complaint', it is that Solarhome do not fit what I now know to be the oh-so-essential pigeon guards to stop them nesting underneath the panels. It could be done so easily and cheaply when the panels are installed and while the scaffolding is up. But it did cost me just under a thousand pounds to have them fitted a few months later when the pigeons started waking me up at dawn EVERY morning!

Excellent company with a great product and outstanding customer service. Our initial contact was with a Paul Cruse who could answer any question and demonstrated a very good knowledge of the industry as well as his own product. I recently had a question post installation and called him for advice. He answered the call after one ring and couldn’t have been more helpful. Everything happened with the install as we had been advised it would with excellent documentation as well. All companies should be like this ! Highly recommended.

I have been through the quotes of many companies but SolarHome was really exceptional. Brandon the sales person, was very informative and very pleasant.
Not trying to just make a sale but explained everything carefully. I did a lot of research and founf their PV panels were very high standard and best you can get with guarantee of 30 years. From initial booking to installation and after care brilliant experience, so happy i have chosen them. Keep the great work! Thank you the solars perform even better than I expected.

Great service from SOLARhome. The quote was competitive and they had good communication throughout and the installation of panels and battery all went smoothly. Very professional company and would recommend.

We did our due diligence. Invited several companies to compete. Listened carefully, cross-checked information and selected with confidence.
SOLARhome won on quality of information, knowledge of the team, details of the product, efficiency of service and price point.
The engineers who visited, the office team and the installers were all on top of their game.
This was a very good experience from end to end.
Now the installation is complete we are looking forward to the benefits. Time will tell, but in the meantime we strongly recommend SOLARhome, without reservation.

Prompt service, good communications and excellent installation team from a local company

At a time where I was not getting any response from installers, Solarhome were quick to visit to determine what system would be appropriate. Once ordered, a site visit for final planning happened within the week, and installation took place well within the time span quoted. The installation team were efficient and friendly.

All went well start to finish Job was completed to a good standard.
Should also offer to screen off panels to stop birds nesting between panels and roof.

I cannot recommend Solarhome enough
I cannot recommend Solarhome enough. We started the journey back in September and the DNO took over 65 days to approve our installation. So if you’re thinking of getting solar panels factor this in if your DNO is covered by GTC.
Communication from the sales pitch to installation was brilliant Neil Griffiths sorted out our design as we had to comply with strict covenants. The team turned up on the day Hans, Dan and Seb were professional, polite and efficient. The system is performing better than I was expecting.
Totally recommend Solarhome for your installation.

Excellent service from start to finish,from scaffolding to completion. Great communication and continued service afterwards. Highly recommend and will use them on my next project.

Brilliant from start to finish.highly recommend

Great experience with this company, from first contact to completion. No high pressure sales team, just honest information and advice. Installation date was quicker than I expected. The engineers were friendly and efficient. System is performing really well even through the winter months. I would recommend them to anyone looking to install a solar system.

Installers arrived when they said they would, scaffold put up afew days before and taken down a few days after. All electrical work including panel fitting was completedin in a day and was all working same day.

SOLARhome explained the product & suggested the best configuration & number of panels for our needs. The solar panels were ordered & installed in a quick time frame. The whole process was carried out smoothly & efficiently.

Right from the start Paul, the sales guy, was very easy to deal with and provided us with a lot of useful information about how to make best use of the panels plus no hard sell.

We opted for the panels and system SolarHome were offering because they best suited our needs and luckily for us the installation was done much sooner than expected which was good because it meant we got to see how they performed at the end of the summer.

The installers were very quick and tidy and got the 12 panels up (we're in a bungalow) and everything else fitted the same day.

My wife and I come from a technical background so we had done a fair bit of research and put together spreadsheets of meter data and costs so we could get a rough idea of savings. After some thought we also opted for a system with a battery and I'm glad we did because it works well for us as high electric users. A battery may not suit everyone because it takes a lot longer to get your money back and we all know batteries lose the amout of charge they hold over time. Also if you opt for a bettery you may want to change the inverter settings (ours is a Solis which is a good make) to force charge the battery overnight if you have economy 7, I may change the force charge time gradually as we approch summer.

The Solis inverter by default will drain a battery down to 5% and this is not a good idea, especially as the Dynass battery will alarm at 10%. Fortunatley it's an easy change in the Solis menu and I've set ours to 15% which is what Dynass recommend.

The Solis Cloud app is easy to set up and ok for seeing how much the panels are generating, how much you are using, battery state and grid consumption in a near real-time manner. The daily stats are little more difficult to work out when you look back through the data as the figures don't match, but it's not really a problem.

All in all the solar panel purchase was a no brainer once electricity prices soared and I think we are going to get about a 15% (possibly more) return on our investment.

Scaffolding installed two days prior to scheduled installation.
On day Solar Home contractor arrived with all equipment. I was expecting a team but the two men installed everything.
It was installed very very neatly, the wiring was so tidy and used my trunking as required.
The scaffolding was removed the next day.
Overall very pleased with Solar Home.

Sales chap. Really clear and good presentation
Surveyor. Very professional
Installer. Fast, efficient and pleasant.

Solar Panels were installed quickly and without problems. Good communications. The product is working well.