Solar Lane Avis 25

Since the sale they ignored all my emails. A label was scratch and the simply refuse to assist afterwards.

Unlike other sellers you get what you order, there is no solar panel swapping.
Quick and good service!

Initially my experience was good. Cummunication was fine & prices fair. Besides panels, I also bought panel clamps. This is where it goes south. 1st of all, I had to collect the clamps and panels from 2 different locations. I then realized I had already bought clamps months earlier and ask for a refund on the clamps only (low cost item). I NEVER collected the clamps so there shouldn't be an issue. I was then told they don't do refunds because they buy bulk. Not my problem. My transaction was with Solar Lane, not the other place. Now I'm struggling to get my refund on just over R200 after buying stuff of over R7000. If I had collected the clamps, I would've kept them. Not a big deal, but as the material never even left the suppliers property, I find it infuriating that I'm not allowed a refund. Makes me worry about the guarantees of other products bought from them.

Quick , responses
Great Customer intervention, and experience
The Customer service was extremely efficient, and quick

Professional guidence with the decision what to buy, constant communication from order till after delivery, thankyou Olona, we will definately make use of Solarlane again in the future
Will definately recommend Solarlane

The sales persons help and service is excellent

Excellent service. Friendly, professional, great pricing. Always willing to go the extra mile. I can highly recommend Solar Lane. A big thank you to Hunter and the Solar Lane team.
(Connie)

Excellent service, same day delivery👌🏼 I will definitely recommend Solar Lane.

Knowledge on products and their capabilities made the purchasing process easier. We could relay the info to our customer base and quote accurately. Will recommend the company as leaders in supplying solar products.

Great bunch of guys and easy to work with.
Very responsive to queries and great prices.

VERY BAD EXPDRIENCE WITH SOLAR LANE. SOLD ME SOLAR PANELS THEN THE ORDER WAS MYSTERIOUSLY CANCELLED BY VIKRAM. AFTER 20 DAYS. THEY DO NOT RESPOND TO EMAILS. OR PHONE CALLS.APPARENTLY THEY DID NOT WANT TO DESPATCH OR PAY FOR SHIPPING EVEN THOUGH I HAD PAID THEM FOR SHIPPING. VIKRAM WAS VERY RUDE AND BLAMED OTHERS

Good and service and fast delivery to my home

Excellent response and service. Will definitely use again, and recommend to others.

Prices good, delivery was quick - was initially told it was free but then had to pay R500 on a R9k purchase

Buying from Solar Lane was a pleasant experience from start to finish. George kept me in the loop the whole time and delivery was fast. Great company, great products and fantastic service. i will be ordering more panels soon!

The complete process to procure solar panels, from ordering to delivery, was very smooth and eazy. The price was very competitive. I was kept up to date on the expected delivery date. On the day of delivery I was informed when the delivery truck left the warehouse and again when it was closeby.
I give Solarlane a Gold rating!