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Lisez les avis des autres

Noté 2 sur 5 étoiles

The items looks big on the computer screen when the actual item is delivered it's very very small. I think you should include measurements on your catalogs.

Noté 5 sur 5 étoiles

Very responsive, cost competitive and a pleasure to deal with. This company really has a streamlined efficient speedy service from ordering to receiving the goods that you ordered. Keep up the good wo... Voir plus

Noté 5 sur 5 étoiles

I ordered a 18000BTU MBO inverter airconditioner (all the way down to the Western Cape in a remote town) across all provinces on Friday and it was delivered on Monday in good order. Geting this A ener... Voir plus

Noté 5 sur 5 étoiles

The staff at Pomona is extremely helpful and will go out of their way to make sure you have a positive experience. If for any reason they do not have stock, they try to source it immediately.

À propos de l'entreprise

  1. Fournisseur d'équipements d'énergie solaire

Écrit par l'entreprise

Welcome to Solar Warehouse SA. Here you will find affordable products you need for your load shedding! Please contact us by phone, email, through our online inquiry form or through our social media pages. Our team will be happy to help you with all your inquiries!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

525 avis

5 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(525)

81 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I received an excellent after sales…

I received an excellent after sales service experience with regards to my order. I enquired about the shipment quantity via an quick email & call. An investigation promptly proceeded & corrective action taken to complete the order. The friendly team interaction & dedication to customer service really impressed me. I'd recommend them 💯%.

12 janvier 2025
Noté 1 sur 5 étoiles

Stopped working on the second time of being used…

I bought a ingle 100ah lithium battery for my camping power pack. The battery worked fine for the first week of camping (which was the first time using the battery). Two weeks later the battery couldn’t work and it always displays 0%. Bought the battery in September 2024, first time use was 1 to 4th December 2024- all was good. Mid December it stopped working

13 décembre 2024
Avis spontané
Logo de Solar Warehouse SA

Réponse de Solar Warehouse SA

Hello Bafana

We are extremely sorry to hear that you are having issues with your battery,
please provide me with the following information in order to get this matter resolved asap for you!

Parameters :
Charging Voltage
Float Voltage
Cutoff Voltage
Charging amps

The type of charger you are using :

Also please indicate if you did change any settings on the top this could also cause issues with the battery and needs to be changed back.

For a quicker response please whatsapp me as we will only open on the 13 Jan 2025 again : 084 415 1999

Jevarne

Noté 3 sur 5 étoiles

Good service although quite stressfull during transit

Would recommend that the courier service Solar Warehouse SA use have insurance on solar panels wilst in transit seeing as solar panels is probably a big part of your business. To pay a few extra rand and have the peace of mind that if something happens to the solar panels during transit and it is covered on insurance will make the experience so much less stressfull. Thankfully my panels arrived undamaged and I am a happy fellow.
Edit: Thanks for the reply. I am really just suggesting you find a courier company that does insure the transportation of solar panels. I am really happy with the service I received. Just a bit stressfull when someone is transporting stuff you have bought and the customer must bear that risk.

25 novembre 2024
Logo de Solar Warehouse SA

Réponse de Solar Warehouse SA

Hello ! Thank you for your review. Unfortunately courier guy do not cover/insure glass items at all. We are glad you did you receive your parcel. Please note we will always confirm with the customer before sending out solar panels.

Noté 1 sur 5 étoiles

I bought a combo package and ended up…

I bought a combo package and ended up with an inverter that doesn't communicate with the batteries.
The first time it powered up on solar panels, got code 9. Replaced it temporarily with another inverter. Sent it in for repairs.
When it came back, I had exactly the same issue.
They won't trade it for even a smaller inverter. I am the owner of a R10 000 white elephant.

28 août 2024
Avis spontané
Logo de Solar Warehouse SA

Réponse de Solar Warehouse SA

Hello Linnet

Thank you for your email ,
we are extremely sorry for the inconvenience caused from our side.

We do recommend doing it right and getting a qualified installer which will be able to provide you with the necessary documentation in order to claim your unit under warranty ,
from our side at the end of the day we still wish that you leave our business as a happy customer.

What we can offer to assist you accordingly will be to offer you a ecco 5.5 demo unit in order for you to have a working system ,
we will need the vito unit back and send it in for repairs. We will carry the cost.

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