After explaining in my profile i lived in a walk up and had street parking, my masseuse called and complained twice before she even got in my house. After offering to help her with her things and she... Voir plus
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Lisez les avis des autres
My experience with Soothe has been very positive. I’ve met many gifted masseurs over the years who have helped my overall health and well-being significantly. I’m comfortable having the therapists in... Voir plus
I’ve been a member for several years now and Soothe continues to give great service. I’ve used several massage therapist all I’ve the country as I travel a lot for work. I’ve always been able to find... Voir plus
The massage recipient said, "It was the best massage I've ever had!" He reported that the masseuse was very kind & professional. She checked in on him throughout the service to ensure that he was com... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Soothe is Wellness, Delivered! ➠ Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including: - Deep tissue - Swedish - Sports - Reflexology - Prenatal - Couples. Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
Coordonnées de contact
3,6
Moyen
571 avis
A répondu à 10 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Trying to cancel my account and I can't…
Trying to cancel my account and I can't "pause" membership long enough to use my earned points.
2 mars 2026
Person didn’t show up and I think that…
Person didn’t show up and I think that if that happens there should be some type of compensation to the customer. I planned my day around it and if I didn’t show up I would lose my money.
28 février 2026
Massage Therapists are Late and Cancel Same Day
The app is difficult to navigate if you want to try a new provider. Also, the massage therapists are routinely late or cancel on the same day after confirming.
5 mars 2026
Tiffany is the BEST!
My massage therapist, Tiffany, is the BEST! She gives the best massages and I always feel loose and relaxed after my session. I would highly recommend her to anyone!
1 mars 2026
Relaxing experience in my hotel room
Relaxing experience in my hotel room. Massage therapist was very experienced and very professional.
1 mars 2026
Great experience
Great experience, easy to book, treatment was great and very professional
27 février 2026
They were both great
They were both great, asked if any areas to focus on & worked on them.
26 février 2026
My therapist was great!
24 février 2026
"Best Massage Ever!"
The massage recipient said, "It was the best massage I've ever had!" He reported that the masseuse was very kind & professional. She checked in on him throughout the service to ensure that he was comfortable. He asked us to schedule another appointment right away.
23 février 2026
There is never anyone available
There is never anyone available to book. I have a $150 gift card I was never able to use for over a year of trying. Horrible service, I dont understand why they dont let providers post their availability instead of having you choose an arbitrary time no one is available. I guess ill be trashing this gift card and moving on.
10 février 2026
Avis spontané
Tried to schedule
Tried to schedule, didn't work. Tried deleting my account. Didn't work, there's no option to do it unless you download the app. Red flags.
16 novembre 2025
Avis spontané
Love my massages!
I have had consistently wonderful experiences with Soothe. Every massage therapist I’ve had is kind and highly skilled. My entire experience has been very professional with Soothe. I’ve been using them for almost a year, getting a massage every 1-2 months, and it’s always the highlight of my week!
15 septembre 2025
Avis spontané
don't waste your money!
Before an out of state trip, I went in to Soothe to relax,and unwind. I felt that she rushed through the massage,I came out with bruises, and was sore for the next two weeks...but was still bullied into tipping!
3 septembre 2025
Avis spontané
Miami State of Mind
I had a phenomenal experience with Soothe! We received it as a wedding gift and enjoyed it in Miami. Our therapists were professional and skilled, and the convenience of having them come to our hotel was a game-changer. They brought their own tables and towels, and were in perfect sync with each other throughout the session. It was the ideal way to unwind after a day at the beach. Highly recommended!
14 février 2025
Avis spontané
Great so far!
I had my first appointment with Soothe last weekend and it was great. I got a moisturizing facial from Irina and she left me glowing. My friend got a massage and loved her experience, too.
9 août 2025
Avis spontané
Soothepass subscriber
I’ve been a soothpass subscriber for years and have found the quality of massage therapists to be excellent. It’s nice to rotate between providers and build a team of folks that can help me overcome stress and relax.
30 juillet 2025
Avis spontané
SCAM!
I used to be a provider and i decided to leave because as a provider, i have to do the travel, bring all supplies, and massage work. Compared to the company soothe just organizing the booking. When you sign the agreement as a provider it tell you are paid 60% and soothe takes 40%. Come to find out that is not true. I received an offer for a hour massage and the payout was $60. I input the same address and time and they charge $129 per hour. DO NOT USE SOOTHE, they take advantage of the providers.
23 juillet 2025
Avis spontané
Réponse : Soothe® In Home & Office massage
Hi Prophet,
Thank you for sharing your experience. We truly value the providers who choose to use Soothe for client referrals and appreciate the dedication they exhibit to deliver exceptional service. Our platform offers a variety of earning opportunities, including different service types and bonus incentives that may help boost overall earnings. You can read more about Employee Wellness and Spa Staffing opportunities in our robust Provider Help Center. If you have specific concerns about your past payouts, we’d be happy to investigate further. Please reach out to our team directly at support@soothe.com so we can look into it thoroughly.
– The Soothe Team
** NEVER NEVER USE THIS COMPANY ** My…
** NEVER NEVER USE THIS COMPANY ** My wife booked me a “ Surprise “ in home massage - They confirmed a 2pm appt YESTERDAY .. No one showed up and when she called they “ Said, we got the wrong address “ and they apologized and ask to reschedule for TODAY .. They confirmed today at 2pm and AGAIN .. no one showed - she just not got a text saying “ Sorry “ We could not find anyone that would work today .. NOTE this occurred AFTER the appointment time. NEVER NEVER USE THIS COMPANY.
I waited TWO DAYS looking forward to a massage … What a disastrous company !!
3 juillet 2025
Avis spontané
Réponse : Soothe® In Home & Office massage
Hi Dan,
We are so sorry that your Soothe experience was two missed appointments in a row. Please know that this is not our standard and not the typical experience of the thousands of clients Soothe connects with local wellness professionals. In looking through our records, I have been unable to find your name in any bookings or interactions on or around July 3rd of this year. You state that your wife made the arrangements. If you haven't already, please email us directly at support@soothe.com and tell us the email address associated with these appointments. We will respond promptly to address the issue and do our best to make it right.
Sincerely,
Soothe Support
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