Soothe® In Home & Office massage Avis 571

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

After explaining in my profile i lived in a walk up and had street parking, my masseuse called and complained twice before she even got in my house. After offering to help her with her things and she... Voir plus

Noté 5 sur 5 étoiles

My experience with Soothe has been very positive. I’ve met many gifted masseurs over the years who have helped my overall health and well-being significantly. I’m comfortable having the therapists in... Voir plus

Noté 5 sur 5 étoiles

I’ve been a member for several years now and Soothe continues to give great service. I’ve used several massage therapist all I’ve the country as I travel a lot for work. I’ve always been able to find... Voir plus

Noté 5 sur 5 étoiles

The massage recipient said, "It was the best massage I've ever had!" He reported that the masseuse was very kind & professional. She checked in on him throughout the service to ensure that he was com... Voir plus

À propos de l'entreprise

  1. Masseur
  2. Institut de massages
  3. Programme de bien-être

Écrit par l'entreprise

Soothe is Wellness, Delivered! ➠ Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including: - Deep tissue - Swedish - Sports - Reflexology - Prenatal - Couples. Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

571 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Long time massage expert

Bertha is very experienced and professional. Her set up was top notch and she was very accommodating. Highly recommended!

18 février 2020
Avis spontané
Noté 5 sur 5 étoiles

J and Maria were exceptional!

J and Maria were exceptional!! They were very professional and prompt. They made us feel comfortable for our couples massage. Our very first one and we will be booking again with you guys.
Sincerely,
Amy Vazquez

18 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Extraordinary ✌️❤️😄

It is almost embarrassing to admit that I am a massage junkie. However, that makes me an authority. It was my first time using soothe. I really was fortunate to have James as my therapist. He gave me the best massage I have ever had. Having a two hour
massage in my home may be decadent but so worth it!

18 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Great Experience 🙌

Very professional and excellent massage! Listened and made sure pressure, comfort and whole experience was top notch

17 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Easy to book

Easy to book, timely, professional and kind therapists! Massages were perfect! Will continue to use SOOTHE. Thank You!

17 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Karla is excellent

Karla is excellent. Very skilled very considerate. Very professional. Very polite and on time.

17 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. So easy to book. Both therapists were great and very professional.

17 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Thanks for ruining Valentine’s Day, Soothe (x2)

Thanks for ruining Valentine’s Day, Soothe. I booked my first-ever appointment with Soothe for Valentine’s Day as a gift to my husband. I saw the therapists pick up the appointment, got a confirmation email and anxiously awaited our couple’s massage. One-hour before our massage ON Valentine’s Day (7:00p), I got a message saying no one was available. When I called, I got a terrible customer service representative who wasn’t at all sympathetic to what had just occurred. No, we’re so sorry this happened...no trying to fix it all. Just a you’re SOL leaving me empty-handed on V-Day. I will never use Soothe again.

***UPDATE*** Customer service reached out an offered 60 free massage minutes + $20. So, basically a free massage. Great. We book another couple’s massage to make up for Valentine‘s Day gone wrong. We book one female and say it doesn’t matter for the second thinking this would increase our odds. Once again...we received a confirmation email saying we were good to go along with the names of our therapists. Yet again, one hour before our massage we received the “oops - our therapists are busy” message. Not only is this a bad joke, this is a flawed business model. So, you reach out once therapists confirm, but not when they cancel? Customers are held to a two hour cancellation policy (if not cancelled within two hours, they charge you a fee), yet they are not held to the same standard? Clearly there is no accountability for their therapists and the credit means nothing as apparently it’s not possible to get an actual massage.

15 février 2020
Avis spontané
Logo de Soothe® In Home & Office massage

Réponse : Soothe® In Home & Office massage

I'm sorry to hear this was your experience, Taylor. Please message me directly at Christopher@Soothe.com at your convenience. I'd appreciate learning more. Thank you for your feedback. I look forward to hearing from you,

Noté 5 sur 5 étoiles

Amazing experience

We did a couples massage and the therapists were amazing! It was an excellent massage - the right amount of pressure where needed and a series of wonderful stretches at the end. And it was awesome being home and rolling into bed after.

11 février 2020
Avis spontané
Noté 5 sur 5 étoiles

This is an amazing concept

This is an amazing concept. I have to admit I was skeptical about inviting perfect strangers into our home but Soothe seems to have employed truly professional and skilled massage therapists. I thoroughly enjoyed the massage and was delighted not to have to shower in a public bathroom afterward! The cherry on top was that it was way less expensive than most in-home massage therapists.

11 février 2020
Avis spontané

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