Soren's House Avis 

Great experience with Soren’s House - our order was delayed through no fault of their own (caused by a manufacturer delay), but communication about the issue was honest and helpful, including trying to find solutions as an alternative. When the item finally arrived it was exactly what I was hoping! Wouldn’t hesitate to shop here again.

I made a mistake when purchasing my Miffy toy and the team was super helpful and sent me my purchase in a great time!

Lovely product and arrived very quickly.

Amazing customer service & high quality products. Very happy!!

Gorgeous quality products and fast delivery!

The most gorgeous cot I’ve ever seen! Amazing delivery times and perfect customer service. Thank you!

Quick delivery of item which was exactly as described! Lovely selection of moomin products!

Really slow service iv never shopped anywhere that took over 2 to even dispatch.tracking is non existent.customer service just regurgitate delivery time scales despite it not even being dispatched yet.
I would off been better getting the item from a trusted store like John Lewis because the customer service and delivery is much better.
First and last time I shop here * update quoted to be delivered before the 29th and it’s still not here,customers prefere honesty and accountability from customer service not gaslighting customers that the product isn’t late.

Fast delivery and good product. Unfortunately it doesn't fit my daughter so I will need to arrange for a return.

Best price I could find for the Banwood trike and good customer service.

Amazing service! Amazing product

Quick delivery, item packed properly. Highly recommended

Loved my item from sorens house thank you

Great shop! Got some sandals in sale that was the cheapest through Sorens house.

We recently purchased a changing mat from Sorens House and were really impressed! They had a great selection of brands and products we couldn’t find anywhere else in the UK. Delivery was fast, and the wishlist feature made it super easy to share gift ideas with friends and family. Highly recommend for anyone preparing for a new arrival!

Scooter I ordered broke 3 months later I purchased. After a couple of emails we received a replacement.

Awful experience. Don’t order large pieces of furniture from this company, they do not keep you up to date on delivery times and delays. Both times I have ordered furniture I have had to chase for updates on shipments, they have not notified me when a delay has occurred, communication is just awful. I am over 1k out of pocket still waiting on a bed being delivered nearly 6 weeks after ordering it and will be pursuing a chargeback with my bank next week if I don’t hear anything on Monday. Avoid!

My delivery was delayed due to a supplier issue but the communication and service was great right through. The chest has now been delivered and it's gorgeous 🤩

I ordered numerous items where the delivery time was approximately 4 weeks, the items arrived considerably later than this (up to 9 weeks after ordering), the company never volunteered any delivery updates and when they replied to my requests for information re. Delivery timescales I was provided inaccurate and inconsistent information.