SSteer clear of this company! After seeing so many negative reviews, it’s clear this company isn’t reliable. Once all the hard work is done uploading your products, they unfairly hike the prices — a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We are using Sortly, for a variety of projects. We have used it for the standard inventory of our housewares and linen and shelf stable pantries, but we have also used it to help with our Holiday Shop... Voir plus
L'entreprise a répondu
Product has big holes in core functionality. Items can be moved between different locations / folders, but a change to an item in one folder (like a price or description update) doesn't affect the sa... Voir plus
L'entreprise a répondu
It's a real problem in sending emails back and forth to troubleshoot a ticket, sortly.com needs a chat-box service and an accelerated resolution system for unique cases. We recently subscribed, but to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sortly
Écrit par l'entreprise
What is Sortly?
Key Features
- Use from any device, any location
- Mobile barcode & QR scanning
- Barcode label generation
- Low stock alerts & reports
- Custom folders, fields & tags
- Activity reports
- Customizable user access
- Offline access
Try Sortly Free for 14 Days!
Coordonnées de contact
Redwood City, Etats-Unis
- support@sortly.com
- sortly.com
2,7
Bas
160 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Getting too expensive
It’s a great app, but I’m starting to feel like they are trying to get every penny out of me.
I’ve been with them for years and the price is just keep going up.
Eventually, I will be looking for a new app
24 avril 2023
Réponse de Sortly
Hello, Jeff. We are so sorry to hear you are unsatisfied with Sortly. If you’d like to start a conversation with our customer experience team, please reach out to us at support@sortly.com.
Réponse de Sortly
Thank you, Jennifer! We're glad to have you as a Sortly customer :)
Great software and customer service!
31 décembre 2022
Réponse de Sortly
Thanks so much for your feedback! We're glad to hear you're enjoying Sortly.
Sortly is the best inventory software…
Sortly is the best inventory software any business can have to keep track of items, arrivals, restocking and consumed items.
I’m very satisfied and it is worth the investment.
Thank you!
4 novembre 2022
Réponse de Sortly
Thank you, Aida! We're so glad to hear you're enjoying Sortly.
There isn't any support that comes with…
There isn't any support that comes with this i.e. helping you set up preferences etc.
29 septembre 2022
The software is clunky
Whether using the app on an Apple device or a laptop/computer, the options should be the same, and they are not. "Checked" is one example.
Secondly, the "Checked" functionality does not work on Apple devices. When items are "checked" sometime the status is correctly displayed, other times it is not.
Third, the backup function is woefully inadequate. The developers should make this their top priority.
24 août 2022
Avis spontané
Réponse de Sortly
Thank you for your feedback. We appreciate your constructive comments about our features. If you’d like to share anything else or start a conversation with our customer experience team about how to best use the software, please reach out to us at support@sortly.com.
There have been 0 QoL updates since i…
There have been 0 QoL updates since i began using this app over a year ago
23 août 2022
Avis spontané
Réponse de Sortly
Thanks for your feedback, Philip. We're to hear you had a frustrating experience with Sortly. To start a conversation with our customer experience team, please reach out to us at support@sortly.com.
Really great inventory application
Really great inventory application. Easy to navigate with great technical support.
22 août 2022
Avis spontané
Réponse de Sortly
Thank you for your feedback, Rita! We’re glad to hear you’re enjoying Sortly.
Need support assistance
17 août 2022
Réponse de Sortly
Hello! Please reach out to our customer experience team at support@sortly.com. For more resources about how to use the Sortly software, you can also check out https://help.sortly.com/hc/en-us. Hope this helps!
Easy to use
Easy to use, easy to sort & upload, great tool for Logistics, with a few mods could be used for transport CCC compliance.
30 juin 2022
Réponse de Sortly
Thanks for your feedback on Sortly, Miguel! This support article on user permissions might be helpful: https://help.sortly.com/hc/en-us/sections/360003963171-Users-and-Permissions If you’d like to share anything else or start a conversation with our customer experience team, don’t hesitate to reach out to us at support@sortly.com.
Exceptional customer service
Exceptional customer service. We had to cancel our subscription yet the support we received was highly professional and very prompt. Kudos to the team at Sortly.
27 mai 2022
Awesome software helping me streamline…
Awesome software helping me streamline our business
24 mars 2022
Réponse de Sortly
Thank you for your feedback, Tom! We’re glad to hear you’re enjoying Sortly :)
Program works well
Program works well
Not very suited for small business as the packages only allows for a few users and jumps highly on price
We have multiple vans to stocktake and the users on use the program a few times a month and the higher packages are unaffordable for small business
22 mars 2022
Réponse de Sortly
Thank you for your feedback, Jarvis! We’re glad to hear you’ve had a good experience with Sortly and we appreciate your thoughtful comments about our pricing. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.
Great App but needs Few additional features.
It’s easy simple to use.
One feature that I would like to see if the product price to be available to high level or management level user.
At the moment price is visible to all groups.
It will also good to see intervention with MYOB or Zero for mid range user.
12 mars 2022
Réponse de Sortly
Thanks for your feedback! We’re glad to hear you’ve had a good experience with Sortly and we appreciate your constructive comments about our features. If you'd like to start a conversation with our customer experience team, please reach out at support@sortly.com.
There is little or no guidance once…
There is little or no guidance once it’s purchased on how to use it or what to do with it
10 mars 2022
Réponse de Sortly
Hello Bert! Thank you for your feedback. If you have specific questions about how to use Sortly, please contact our Customer Experience team at Support@Sortly.com -- they would be happy to assist you! You can also get in-depth information about how to use our product at our Knowledge Base: https://help.sortly.com/
It's a real problem sending emails and waiting for answers when you have an immediate need
It's a real problem in sending emails back and forth to troubleshoot a ticket, sortly.com needs a chat-box service and an accelerated resolution system for unique cases. We recently subscribed, but today we just got denied using the app. And we scheduled appraisers to come in today to do a physical count and now the app is telling us the credit card has expired, and it has not!!! We started our subscription a week ago and we got charged again today for same monthly subscription.
8 mars 2022
Réponse de Sortly
Thank you for your feedback. We're sorry to hear you had a frustrating experience with Sortly. We checked in with our Customer Experience team and confirmed this issue is resolved. Please reach out with any further feedback at support@sortlyapp.com.
Thank you for the great customer service
7 mars 2022
Réponse de Sortly
Thank you for your feedback, Michele! We're glad to hear you're enjoying Sortly.
I have sent a few emails asking this…
I have sent a few emails asking this business to stop trying to charge my credit card yet they keep trying!
7 mars 2022
Réponse de Sortly
Hello Tim! Please reach out to support@sortlyapp.com and our Customer Experience team can help you cancel your account. Thank you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.