SOS Leak Detection Ltd Avis 

621
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A plumber was assigned to us the day after we reported the problem. Chris Wright arrived at the time arranged and was very professional and polite. He systematically checked everything and carrie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When a leak happens it's a very stressful time - you want to get the problem identified and dealt with asap - especially when it's buried behind a wall! Our engineer from SOS - Chris Wright - was exce... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It looks like I'm not the only person to receive amazing service from Chris Wright. Chris attended my house a few weeks ago to trace a leak that had probably been ongoing since before I even bought it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company was very professional in first locating and then subsequently fixing a water leak in the downstairs cloakroom of our house. Karl from SOS is to be congratulated for his all his hard work... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

À propos de SOS Leak Detection Ltd

Écrit par l'entreprise

SOS Leak Detection Ltd is a multi-award-winning organisation operating on a national scale without the use of sub-contractors. We specialise in non-invasive leak detection services that precisely identify the source of leaks or point of ingress with minimal disruption to all involved parties.

Leak Detection Company Water Leak Detection Central Heating Leak Detection Underfloor Heating Leak Detection Trace & Access Damp Investigation Drying Services

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4,8

Excellent

TrustScore 5 sur 5

621 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(621)

158 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Efficient and Tidy

Jake was a very pleasant young man , found the leak upstairs in bathroom , fixed it and cleaned up behind him, very professional and respectful, would highly recommend

29 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

A plumber was assigned to us the day…

A plumber was assigned to us the day after we reported the problem.
Chris Wright arrived at the time arranged and was very professional and polite. He systematically checked everything and carried out the repair. He left everything very tidy.
Job well done
Thank you for

29 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hi Gloria, thank you so much for your lovely review of Chris and SOS. We will be sure to pass on your kind words to Chris. Thank you.

Noté 3 sur 5 étoiles

We were supposed to get an appointment…

We were supposed to get an appointment within a week of insurance company saying track and trace would happen. We didn't. No idea whose fault that was but it meant we had to even longer without running water. Engineer located problem and restored running cold water which are two positives from situation but left taps running which were supposed to drain system then stop. Five days later they are still going.

24 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you for your feedback. I'm sorry to hear about the delays and the inconvenience caused.

I have tried to contact you by phone to discuss your experience, but unfortunately, I haven't been able to get through. Please could you give us a call at your earliest convenience so we can discuss the issues you've raised, including the delay in arranging the appointment and the concern regarding the taps being left running after the work was completed.

I look forward to speaking with you.

Noté 5 sur 5 étoiles

Understanding Assigment

The engineer that was sent was timely, professional and understood his assignment. Thank you.

20 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hi, thank you for mentioning that our engineer was able to help in such a professional manor and thank you for your feedback. We'll make sure that this is passed on to the engineer.

Noté 5 sur 5 étoiles

Great service during a stressful time.

When a leak happens it's a very stressful time - you want to get the problem identified and dealt with asap - especially when it's buried behind a wall! Our engineer from SOS - Chris Wright - was excellent in that regard. He was clear about what he needed to do, very efficient in identifying the problem and it ensuring the leak was stopped. His calmness, friendliness, obvious expertise and great communication were all a part of a first class service experience. Thoroughly recommendable.

24 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you for taking the time to share your feedback. We're delighted to hear that Chris provided such a positive experience during, what can be a very stressful situation. We'll be sure to pass your kind comments on to Chris and the team. Thank you for your recommendation.

Noté 5 sur 5 étoiles

Above and beyond

The companies communication was good. The plumber was excellent, friendly and helpful. He did over and above what was expected.
I would use this company again.

20 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you for your feedback. We're really pleased to hear that you were happy with our communication and the service provided by our engineer. We truly appreciate your kind words and are delighted that you would choose our company again. We look forward to assisting you in the future.

Noté 5 sur 5 étoiles

Very prompt and easy booking process

Very prompt and easy booking process. Engineer arrived as booked and was extremely efficient, knowledgeable, polite and friendly. Would recommend this company without hesitation.

20 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you for your fantastic review. We're delighted to hear that you found the booking process quick and straightforward, and that our engineer provided such efficient service. We take great pride in delivering a high standard of customer care, so your kind comments are greatly appreciated.

Noté 5 sur 5 étoiles

I am happy with the visits and the…

I am happy with the visits and the person but I don’t know who is being untruthful as what he says he is putting in the report is not what LV is telling me he said, totally different and nothing is covered is by insurance and I’ve got to rip it all out and pay myself and LV won’t let me see the sos reports even though it’s gdpr so , Chris told me not to touch anything ,LV have got to put it right , but they are saying he said the sealant and grout which I’m not covered for so 7 months of no work done and 3 visits from yourselves saying it all needs ripping out but LV are saying not

15 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hi, thank you for your review. We're sorry to hear that there's some confusion. Please reach out if there's anything we can do.

Noté 5 sur 5 étoiles

Excellent from start to finish

Excellent from start to finish. The engineer, Joe, did a great job & returned to check everything was fine. Would highly recommend

16 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you for your wonderful feedback. We're delighted to hear that Joe provided an excellent service from start to finish! We really appreciate your recommendation and will be sure to pass your kind comments on to Joe.

Noté 5 sur 5 étoiles

The engineer that came called Matthew…

The engineer that came called Matthew was excellent and his approach to detecting this leak. He was patient thoughtful considerate turned up on time clean working excellent manner fully fully recommend this company.

15 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you for your fantastic feedback. We're delighted to hear that Matthew provided such an excellent service. We'll be sure to pass on your kind comments regarding his professionalism and considerate manner. We really appreciate your recommendation and your support.

Noté 5 sur 5 étoiles

A very professional company and highly recommended.

The company was very professional in first locating and then subsequently fixing a water leak in the downstairs cloakroom of our house. Karl from SOS is to be congratulated for his all his hard work despite the summer heat. We were impressed with SOS Leak Detection and would certainly use them again if necessary.

16 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hi, thank you for your fantastic review. It's great to hear that Kael was able to locate and fix your leak. Please do let us know if you require anything further.

Noté 5 sur 5 étoiles

Amazing service from Chris Wright

It looks like I'm not the only person to receive amazing service from Chris Wright. Chris attended my house a few weeks ago to trace a leak that had probably been ongoing since before I even bought it. Chris was really friendly and kept me informed with everything he was doing. He even had shoe covers he put on every time he entered the house, talk about respectful! I can't rate Chris and SOS Leak Detection highly enough. Hopefully I'll never need you again but if I do, I'll be happy to welcome Chris back into my home.

10 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Another fantastic review for Chris! Thank you for taking the time to leave your review - Chris can have that effect lol We will make sure this is passed on to him and we're so glad that he was able to resolve your reported issue. Thank you.

Noté 5 sur 5 étoiles

The gentleman who came to detect for…Chris Wright

The gentleman who came to detect for leaks was called Chris wright. He was punctual looked and was very professional, pilot friendly, and very respectful to my property. I would highly recommend S O S form my experience Thank you

21 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you so much for your review. It's great to hear that Chris was able to deliver such a professional service. We will make sure your review is passed on to him. Thank you!

Noté 5 sur 5 étoiles

Luke was on time

Luke was on time, polite, efficient, identified the problem within an hour and a half.

12 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hi, thank you for taking the time to leave your feedback, we really appreciate it. It's great to hear that Luke was able to identify the issue promptly and that he was polite. We'll make sure your review is passed onto Luke.

Noté 2 sur 5 étoiles

We had a water leak that was not water leak

We had a water leak that was potentially underground. SOS came out and did a trace that suggested that the leak was underneath our dining room. We got a quote in excess of £10000 to reroute the underground pipework. While we were waiting for our insurance people to approve the work we noticed a problem with our hot water cylinder that was constantly venting water to relieve pressure. The pipe went into a guttering that was not obviously visible to us. A plumber fixed the problem and the 'leak' has gone. So we avoided an unnecessary and significant upheaval and cost to fix an underground leak that actually did not exist. We advised SOS but got no explanation as to how this could have happened. So be careful!

10 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Thank you for your feedback and thank you for speaking with me earlier. Following our investigation, the internal water system was isolated, and testing was carried out on the incoming supply only. The loss of pressure and escape of tracer gas recorded would normally indicate a supply pipe leak, so we cannot explain how the issue with the hot water cylinder would have affected these results. We're pleased a less disruptive solution was found and as discussed, would recommend monitoring the situation over the coming weeks to ensure there are not two separate issues.

Noté 4 sur 5 étoiles

No resolution

The engineer visited oromptly, respected my property, confirmed the floors were wet but unable to find any leaks or source of problem. Has suggested alternative avenues to persue.

6 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Good morning, thank you for your feedback. We're pleased to hear that our engineer arrived promptly and carried out a thorough inspection. Although no leaks or immediate source of the wet flooring could be identified during the visit, we understand how frustrating ongoing issues can be. We're glad the engineer was able to offer alternative avenues to investigate, and we hope these help identify the root cause. If you require any further assistance, please don't hesitate to get in touch.

Noté 5 sur 5 étoiles

Surveyor for possible water leak

Luke came on time as arranged...very pleasant and organised explained what he was going to do...he was incredibly thorough and i wld recommend his services any time...thanx you very much Luke for your professional advice on my problems....

4 juillet 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hi, it's great to hear such positive news! Thank you for taking the time to leave a review and it's wonderful to hear Luke was able to so thorough. Thank you for the recommendations, they are very much appreciated.

Noté 5 sur 5 étoiles

Problem with an underfloor leak.

We had a problem with an underfloor leak and our insurance company sent SOS Leak Detection to verify the souce of the leak and reccommend the best way to resolve the problem. They were excellent and used their state of the art equipment to trace the pipework and locate the source of the leak. Unfortunately, we are still waiting for our insurers to act on those reccomendations.

1 juin 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hello, thank you for your great review, we really appreciate it. We're glad we were able to support you with the leak detection and locate the issue for you. Please reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

5 Star service

He explained very well even I understood what course the leak and what is the best solution.
Didn't take long to do all checks.
Highly recommend.

30 juin 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Good morning, thank you for taking the time to leave your review, we really appreciate it. We're so glad that the engineer was able to locate the issue promptly for you and explain the next steps as well. Please reach out if you have any further questions; we're here to help!

Noté 5 sur 5 étoiles

The engineer phoned me to let know know…

The engineer phoned me to let know know when he would arrive, arrived on time, was polite, friendly and very helpful.

22 juin 2026
Avis spontané
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Réponse de SOS Leak Detection Ltd

Hello, thank you so much for your review. We're so glad that our engineer was able to assist and will make sure this feedback is passed on to him. Many thanks!

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