SOS Leak Detection Ltd Avis 

Arrived on time, really pleasant person, logical and thorough approach, found the source of the water which was different to where others had said!

Polite, knowledgeable, helpful and explained everything and contentious a pleasure to have in your home to help problem solve

We had a leak from the bathroom which ended up bringing our kitchen ceiling down, SOS Leak Detection were amazing and especially Chris Wright he detected the leak straight away and got us fixed and back up and running, couldn't recommend enough thanks so much :)

I was referred to SOS Leak Detection through my insurance company after experiencing a suspected leak on my incoming water supply. What initially appeared to be a straightforward issue turned out to be a particularly difficult fault to diagnose.

Throughout the process, SOS were thorough, professional and methodical in their approach. Scott, the engineer who attended, was knowledgeable, patient and took the time to explain each stage of the investigation. Rather than jumping to conclusions, he followed the evidence and used a range of specialist techniques including pressure testing, tracer gas and acoustic testing to build a clear picture of what was happening.

The leak proved challenging to locate and required more than one visit, but in hindsight this reflected the complexity of the fault rather than any lack of effort. The investigation ultimately confirmed a leak on the incoming water supply pipe and identified the likely location beneath a neighbouring driveway, providing a clear diagnosis and a way forward.

The reports were detailed, communication was excellent throughout, and I always felt that the focus was on finding the root cause rather than taking shortcuts.

If you're dealing with a difficult or hidden water leak, I would have no hesitation in recommending SOS Leak Detection. Their expertise, persistence and professionalism gave me answers when other avenues had failed, and I am extremely grateful for the work carried out.

Thank you to Scott and the team for their help.

SOS representative Calvin was super efficient and good at letting me know what he was doing at all times. Leak was found and repaired quickly, thoroughly recommend him and SOS Leak Detection

Aaron Franklin was the technician who helped me. He was very professional, nice, got the job done, explained what was going on so all round a top score - thank you

Jake came out. He found and repaired the water leak. He was friendly and professional. He kept me informed about the trace and repair of the leak from start to finish. I would recommend SOS and Jake, as they provide an excellent service.

Calvin from SOS leak detection was fantastic!! Very professional, friendly and put items back. Explained what had happened and how to fix. Would definitely recommend him.

Took a while to arrange a visit but once organised the plumber was very efficient and quickly checked all necessary areas

The engineers arrived in a timely manner (allowing for challenges finding the property which are normal for us), and were very friendly and efficient, explaining well what they were doing.

The initial booking process was very easy. Polite, efficient and friendly.
Toby the engineer came the following day. He was polite, respectful and friendly. He carried out the procedure efficiently and quietly whilst explaining the process in detail. I felt very comfortable with him.

Luke very thorough explained everything and polite on time

Sos leak detection very professional company and easy to liaise with

The engineer / plumber attended when he said he would and efficiently investigated the potential leak, taking the trouble to explain what he was doing and the factual findings of his investigations

We have had a very good and smooth service with SOS Leak Detection Ltd. Clear messages and prompt attention. Our leak was found efficiently and expertly and we look forward to the completion of the service. Many thanks.

Excellent timely service - very efficient person & clean work

The company detected the leak fairly quickly and stated that they could also repair for an additional cost. They replaced two pieces of copper pipe but unfortunately this was not adequately soldered and started leaking about an hour after they left. When contacting the company, we were told that they would not be able to re-attend for about a week. As the leak was now worse than before, we had to source an emergency plumber to correct the problem.
We are still waiting for a refund for the repair work.

Excellent service, the engineer that arrived was very engaging and identified the issue very efficiently

SOS instructed by Insurance company following a suspected below ground leak. Failed to make contact as planned and reminder needed but efficiently found leak and restored pressure. What let them down was the fact my boiler no longer works (it did prior to their 2 visits) and they refuse to return my calls or do anything to help me restore heat and hot water to my home. Now without both for 14 days. I am awaiting my own heating engineer at my own cost to repair their fault. They will say their the technicians are not heating engineers or have oil tickets - then why would you mess with an oil boiler!! Just reading SOS reply - reached out??? That was an email to the ins company not me saying they repaired the leak. Very defensive and no offer to repair boiler! Stay away!!! UPDATE no heating or hot water for 28 Days. Local
Engineer found fault. Air-locked plus Valves within system turned that should have remained untouched causing malfunction of pump. SOS claim system left in full working order. Mmmmmmmm.

Chris came to identify where we had a leak. He completed lots of tests to find out where the issue is. Explained what he was doing and why. I had no idea where the leak was (no visible evidence of a leak but our water bill was high) and he managed to find where it was so now we can get it fixed. Professional, friendly, overall quick turn around from contact to visit. Good customer service keeping me informed.

Toby came to see us about a suspected water leak. He was extremely conscientious and not rushed at all. He took time to explain what he’d done, the result and how to get a copy of his report.
First class service.