I [an English based backline tech.] was looking for a particular item, ['Talon' guitar stands by Shubb,] and this great shop had the last few. I had easy communication with the people here, all very h... Voir plus
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Recently placed an order with Soundshop,It was concert ear plugs that I needed for Metallica on Friday.I was worried i wouldnt have them in time but they arrived today.Exceptional service thankyou ver... Voir plus
I'm a repeat customer with the Sound Shop and it's the exceptional service that brings me back everytime. They are always courteous, knowledgable, helpful and friendly and go out of their way to deliv... Voir plus
L'entreprise a répondu
I was looking to buy a new electro acoustic guitar and the selection here was fantastic. The staff were very helpful, nothing was too much trouble and I was offered loads of guitars to play both acous... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ireland’s Favourite Music Store! The Sound Shop in Drogheda Co. Louth has been supplying musicians, both beginners and professionals from all over Ireland for more than 54 years We sell guitars, pianos, keyboards, amplifiers, battery operated speakers, pa systems, lighting equipment, brass and woodwind, music books, violins, ukuleles, cables and accessories
Coordonnées de contact
11, East Coast Business Park, Matthew's Ln, Lagavooren,, A92 XV26 , Drogheda, Irlande
- 0419831078
- info@soundshop.ie
- soundshop.ie
4,6
Excellent
329 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hassle free
25 janvier 2024
Réponse de The Sound Shop
Hi Breda ,
Thank you very much for your review and comments. They are very much appreciated
Adam
Ordered a piano and received incredible…
Ordered a piano and received incredible service. Very responsive and provided plenty of updates trying organise delivery.
24 janvier 2024
Avis spontané
Réponse de The Sound Shop
Hi Keanni,
Thank you very much for your review and comments. They are very much appreciated
Adam
5 days just for an order to even be…
5 days just for an order to even be processed, terrible customer service, no interaction at all, definitely will never use agai.
13 janvier 2024
Avis spontané
Réponse de The Sound Shop
Hi Eamon,
I am very sorry about the delay with your order that you made on 14th January. We ran out of that book but got some more into stock and it was sent to you on 19th January so you you should receive it soon.
Adam
Rang because item was out of stock and…
Rang because item was out of stock and to let me know when it was due in.
29 décembre 2023
Réponse de The Sound Shop
Hi Herbie, I hope that your are enjoying your order. Thank you very much for the review - very much appreciated
Adam
Next day delivery .
Next day delivery .. what i ordered was out of stock the guys rang me up and offered me alternative stock instead which was very helpful and appreciated. Great costomer service. Will shop here again. Highly recommend.
1 janvier 2024
Réponse de The Sound Shop
Hi Craig,
Thank you very much for the review and generous comments. They are very much appreciated
Adam
Superb company to deal with.
Superb company to deal with. Shipping was alot quicker than I anticipated, my bodhran was extremely well packed and arrived in perfect condition.
1 janvier 2024
Réponse de The Sound Shop
Hi Graham,
Thank you very much for the review and generous comments. They are very much appreciated
Adam
Réponse de The Sound Shop
Hi Donal,
Thank you very much for the review and comments. They are very much appreciated
Adam
Réponse de The Sound Shop
Hi Michael,
Thank you very much for your review and comments. Very much appreciated
Adam
Excellent service
27 décembre 2023
Réponse de The Sound Shop
Hi Catherine,
Thank you very much for your review and comments. They are very much appreciated
Adam
Réponse de The Sound Shop
Hi John,
Thank you very much for your review and comments. They are very much appreciated
Adam
Réponse de The Sound Shop
Hi Abraham,
You placed your order on 27th December 2023. The couriers were back on 28th December and your order was dispatched that same day and was received by you on 29th December 2023.
In fairness, I would say that we did quite well considering that it was during Christmas
Thank you for your comments
Adam
Excellent company prompt delivery
Excellent company prompt delivery. They even rang me to tell me I had ordered the same 3 items twice and refunded my money. Great touch. Cheers
11 décembre 2023
Avis spontané
Réponse de The Sound Shop
Hi James,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Excellent customer service
I popped in to buy a guitar as a present with no knowledge.
I was assisted by Jonathan who listed to what I was looking for and guided me through the options based on the parameters I gave him.
He was thorough, patient and kind and took took time for me to make my decision. He assisted me further in making sure the instrument was in tune and getting the accessories I requested to accompany the guitar and ordered a song book that I been looking for.
I couldn’t recommend Jonathan or the Sound Ship more.
9 décembre 2023
Avis spontané
Réponse de The Sound Shop
Thanks KellyAnn,
That is really appreciated - hope to see you at the shop again!
Adam
Great customer service
Great customer service. I had an issue with item I was looking for being out of stock and Adam had it sorted straight away. Next day delivery! Fast,friendly and efficient.I would give another 5 stars If I could.Thanks The Sound Shop.ie
8 décembre 2023
Avis spontané
Réponse de The Sound Shop
Hi,
Thank you very much for your review and generous comments. They are both very much appreciated
Adam
Very poor customer service
I ordered some items which were shown as being in stock. After 4 days when there was no sign of anything arriving, and no facility to track delivery, I rang to enquire about the order. The person who answered the call had no information so took my details for someone else to call me back. I received no phone call by the end of that day. I rang again the next day and was told that the items weren't actually in stock and it would take a number of weeks. I cancelled the order. I had made the conscious decision on this occasion to use an Irish online retailer if they ha what I needed. I will be sticking with Thomann from now on, where the service is always reliable.
26 novembre 2023
Réponse de The Sound Shop
Hi Sean,
Apologies that you had a bad experience. If you check out our other trustpilot reviews, you will see that this is not typical.
Sorry that you feel that your business has to go abroad - I believe that they will charge you €15 to send it here which is more than half of the value of the order placed with us, so its bound to cost you alot more in the end.
But again, apologies that we were not able to supply the sleigh bells that you were looking for on this occasion
Adam
Speedy delivery
Speedy delivery, when an item wasn't available they gave me a more expensive one for the same price
26 novembre 2023
Réponse de The Sound Shop
Hi Kathryn,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Happy experience
Availability of items..delivery a bit slow but arrived in time..price matched overseas suppliers prices..items of v good quality.
25 novembre 2023
Réponse de The Sound Shop
Hi Anthony,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Very Prompt Delivery Service
Very efficient delivery service and product exactly as ordered.
25 novembre 2023
Réponse de The Sound Shop
Hi Eddie,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Visited the Sound Shop for the first…
Visited the Sound Shop for the first time today 17/11/23. I bought a Tenor Ukulele. I was looked after by Jonathan. What a gentleman. His knowledge and expertise was first class. He went out of his way to look after me. A great experience. I'll be back
17 novembre 2023
Avis spontané
Réponse de The Sound Shop
Hi Colm,
Thank you very much for your review and generous comments. They are very much appreciated
Adam
I ordered books and whistles from the…wonderful service and follow up
I ordered books and whistles from the sound shop, it was simple and easy to order on line
One book came but the rest of my order didn't
When I called and expressed my concerns, Jonathon was so helpful, patient and kind and the issue was resolved.
It's so nice to meet people Who care and take the time to listen and talk with you.
Thanks again Jonathon and everyone in the sound shop, I highly recomend them and I'll be ordering again from them
11 novembre 2023
Avis spontané
Réponse de The Sound Shop
Hi Geraldine,
Thank you very much for your review and generous comments. They are very much appreciated
Adam
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