Despite my first box of Weck jars turning up damaged, Jim replied promptly to my email, took on board my comment about more packaging being needed between the jars and sent out replacements straight... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Despite my first box of Weck jars turning up damaged, Jim replied promptly to my email, took on board my comment about more packaging being needed between the jars and sent out replacements straight... Voir plus
L'entreprise a répondu
First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... Voir plus
As a professional baker, I’m always on the lookout for innovative tools that enhance my baking process. The silicone molds are a game changer—no more greasing pans! They release my creations effortl... Voir plus
It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special... Voir plus
We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.
Enterprise Centre, BN9 9BA, Newhaven, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product arrived quickly with clear instructions. Have made several loaves now and all have turned out well. Thoroughly recommend the Sourdough by the Sea Starter
Sourdough starter has worked a treat! Great advice and communication from Jim.
The product was delivered very quickly. It was appreciated by the recipient and the quality of the product is great. The company website also has lots of tips and information to support the sourdough artisan.
I bought the 2 in 1 Dutch oven and am really pleased with it. It would be useful to be able to click and collect or know when it’s arriving as security of deliveries is a problem in London
Prompt delivery.Not used yet but looks good quantity
Beautiful sourdough making kit. Came fast and comprehensive. Kits has everything you need to start making and enjoy homemade bread
Quick delivery and love the products. Good to know they are to a high quality
Great service, I explained my non reciept of order. Reply via email they will resend. Great level of Customer Service.
Quick reply to questions.
Item as advertised.
Good value.
Thanks!
We started our sourdough journey! Thanks to the guys at sourdough by the sea. Recommend their kits and also great customer service for a small business 🙏
Great quality items, packaged well and shipped very quickly! Lovely independent company, really friendly and helpful, I’m so pleased I found you! I’ll definitely be back! Many thanks 😊
Easy to order and helpful customer service after an error with the delivery address.
Order was never delivered. Emailed the company and they didn’t help.
It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special gift. While this won't be a gift this year, I will gladly keep it for myself and try it on my own. I was also very impressed by the customer service throughout the process.
This was a present. It was delivered as requested and the recipient was pleased.

Réponse de Sourdough by the Sea
Safely shipped and received in good time. Comprehensive instructions and an excellent product.

Réponse de Sourdough by the Sea
Very efficient, I ordered it one day and got it more or less 2 days later.
The product keeps our dough at a lot more consistent temperature

Réponse de Sourdough by the Sea
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.