Sourdough by the Sea Avis 

103
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Despite my first box of Weck jars turning up damaged, Jim replied promptly to my email, took on board my comment about more packaging being needed between the jars and sent out replacements straight... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... Voir plus

Noté 5 sur 5 étoiles

As a professional baker, I’m always on the lookout for innovative tools that enhance my baking process. The silicone molds are a game changer—no more greasing pans! They release my creations effortl... Voir plus

Noté 4 sur 5 étoiles

It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special... Voir plus

À propos de l'entreprise

  1. Magasin d'appareils de cuisson
  2. Boulangerie
  3. Équipement pour boulangerie
  4. Cours de cuisine

Écrit par l'entreprise

We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

103 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(103)

36 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Helpful and great starter

As a sourdough newbie I was a little confused about whether to order dry or wet starter, and probably got the wrong one. Then wasn't clear on the instructions as to how to mix the dry starter. But I called for help and got it promptly, and my first loaf turned out brilliantly, so I think the starter must be very good quality!

4 novembre 2024
Noté 1 sur 5 étoiles

Sorry to say not a good experience.

The starter I received wasn’t flakes as I expected, more like a hard biscuit that I had to try and break up with a rolling pin and wooden spoon. It hasn’t come to life when added to water. When I messaged for advice I was referred to instructions on the site that I had already followed.

27 octobre 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

We have messaged by email - unfortunately you did not reach out for further help. We are always happy to give free support and tips at whatever stage you are at. Sorry you feel our products and service warrant this review.

The upside is we have helped thousands of home bakers across the world.

Pls reach out if you have any questions or concerns.

Best,

Jim @ sourdough by the sea 🌊
Founder

Noté 5 sur 5 étoiles

Really useful buy

I bought the silicone insert for my Dutch oven for bread making and it works a treat and saves on endless parchment paper - would highly recommend. I bought this after a recommendation from YouTuber Ali lives Well - brilliant channel to watch if you want to save money

27 octobre 2024
Noté 5 sur 5 étoiles

As a professional baker

As a professional baker, I’m always on the lookout for innovative tools that enhance my baking process. The silicone molds are a game changer—no more greasing pans! They release my creations effortlessly and make for stunning presentations. The variety of sizes and shapes is perfect for all kinds of baked goods. I’ve also appreciated the easy-to-follow recipes that challenge me while introducing new techniques.

10 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery, partner super happy with the product.

18 septembre 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

Amazing News - Happy Baking! Best, Jim @ Sourdough

Noté 5 sur 5 étoiles

Delighted with the kit

Delighted with the kit. Unfortunately the jar broke (probably a heavy handed postman) but the owner was lovely and very quick to arrange a replacement for the ruined starter, flour etc. He also provided plenty of baking tips. Many thanks

18 septembre 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

A pleasure to help you on your baking journey! Hope to see you again soon. Best, Jim @ Sourdough

Noté 5 sur 5 étoiles

Received the sourdough loaf silicone…

Received the sourdough loaf silicone baking dish I ordered quickly and in excellent order.

8 septembre 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

Thanks so much for the kind review - it was a pleasure to help you - happy baking! Jim @ Sourdough x

Noté 5 sur 5 étoiles

Delighted customer

They were helpful when I asked for advice, the products are great and the website is useful and informative.

8 septembre 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

Thanks for the great review - all the best in your baking journey.

If you need any direct support / advice pls reach out to us 👍

Jim @ Sourdough x

Noté 5 sur 5 étoiles

Received a starter kit as a present…

Received a starter kit as a present recently, really excited to start a journey baking the bread, sourdough by the sea have amazing products I was extremely happy to get the starter kit ready a wonderful present

30 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered fresh (wet) starter

Ordered fresh (wet) starter, received dried. no instructions/guidance whatsoever, waste of time.

31 juillet 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

Hi Graham - I can see we sent a message before shipment to notify you of this - during a period of warm weather (above 24'c) we sent out dried starters. I have also messaged you to send you a free replacement and information of the instructions which is printed on our pouches and insert cards with every order like this. Best, Jim @ Sourdough

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quick delivery. I ordered the kit as a gift and it was very well received.

24 juillet 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

Thanks so much for taking time to leave a review x Jim @ Sourdough

Noté 5 sur 5 étoiles

Excellent service

Excellent service , I ordered the product as a birthday present and it was delivered quickly and my son loves it .

1 août 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

We wish you many happy returns and many happy years of baking delicious tasting sourdough x Jim @ Sourdough

Noté 5 sur 5 étoiles

Great Products

Great Products, great prices and free delivery.

5 juin 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

Thanks for the review Nigel - happy baking! Jim @ Sourdough

Noté 5 sur 5 étoiles

Excellent

Quick delivery, goods as described, couldn't ask for better.

2 juin 2024
Logo de Sourdough by the Sea

Réponse de Sourdough by the Sea

Thanks for the great review! Best from Sourdough HQ, Jim

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus