Southcliffdentalgroup Avis 308

I had been going to the same experienced dental hygienist at the location in Battle Road in Hastings. Then it was sold to this dental group, she left and they've had a revolving door of young, relatively inexperienced hygienists who despatch you as fast as they can.
There are obviously not enough clerical staff as you hang on the phone for ages and call backs, if you ask for them, take a long time.
I don't blame any of this on either the admin or dental staff. It is all about the bottom line with a large dental group who cares about their profits and not their employees or their patients.

Southcliff marlborough is the worst dentist i have ever been to, everytime i go for a check up the say im ok for another 6 months but my teeth are falling out and they keep passing any work by and they constantly cancel appointments because they only have one dentist in on a Tuesday they allways have an excuse , the receptionist is very rude and argumentative they tell you they will call you back but that never happens! Why are they still trading!

I haven’t been able to find an NHS dentist for 2 years, following my move to Pevensey, then I came across South Cliff Dentists in Eastbourne. Very pleasant dentist, put me at my ease and then saw Poona, the hygienist on 4th May. Lovely lady, very professional and my teeth feel amazing. Would highly recommmend her.

Southcliff Dental practice in Whitehalk Brighton, is one of the worse dental practice, they cancel your appointment with a text, you phone them to try and rebook nobody answers the phone, you leave a voice male, and no one gets back to you, I had more cancelled appointments than actual appointments, I won’t be using them again.

I have recently received superlative dental care from Westbury Downs Dental Care, part of Southcliff Dental Group.
I presented with a complicated facial pain condition that could have been dental or ENT in origin. A young dentist named Morad made the fullest effort to understand, diagnose and provide for my needs.
I recommend him without reservation.

Amazing service and proper advice given by dentist

I had an appointment with Helen, the hygienist at Southcliffe Dental Practice, Hamble-Le-Rice, Southampton and she was absolutely wonderful. She was so gentle and made the whole experience really comfortable. My teeth have never looked so white, I was genuinely amazed with the result! You can tell she takes real pride in her work. I highly recommend Helen if you’re feeling even slightly nervous about seeing a hygienist. I have no doubt she was obviously top of her class at dental school.

Trinity dental practice - great experience wonderful place

Great Team supportive staff

Had hygiene at southcliff. Hygienist was so kind and helped me as a nervous patient. Reception team was so lovely.

Had a wonderful treatment at Bewbush! Shane is a kind dentist and made me confident with a good smile!

I had an excellent experience at Southcliff Dental Group in Gosport. The reception staff were warm, welcoming, and very helpful from the moment I arrived. The service provided was outstanding—kind, professional, and thorough, with everything clearly explained before the procedure began. I felt completely at ease throughout and experienced no discomfort at all. The clinic itself is spotless and well-maintained. I would highly recommend this practice to anyone seeking high-quality dental care

The team at South Cliff are all so lovely. Really friendly and helpful. They made the process of having dentures on seamless. Booking appointments was really straight forward. So happy for the treatment I received! 🫰

I had a really positive experience at this dental clinic in Eastleigh. From the moment I walked in, the reception staff were welcoming and efficient, which made the whole visit feel smooth and stress-free.
The dentist was professional, patient, and took the time to explain everything clearly before starting the treatment. I especially appreciated how they checked in regularly to make sure I was comfortable. The clinic itself was clean, modern, and well-organised, which gave me confidence in the level of care.

Writing
Honestly such a great experience! I’m usually not a fan of going to the dentist, but this place completely changed that for me. The staff are super friendly and make you feel relaxed straight away, and the dentist was really gentle and explained everything in a way that actually made sense.
The whole place is really clean and modern, and you can tell they genuinely care about their patients. Didn’t feel rushed at all and they made sure I was comfortable the whole time.
If you’re nervous about dental visits like me, I’d definitely recommend this surgery. 10/10 experience, couldn’t ask for better! ⭐⭐⭐⭐⭐

On 14th April I had my six-monthly appointment to see my dentist Roger Mayal at Hastings Station Plaza, and one week before, on 7th April I received an email from Station Plaza Dental confirming the appointment and telling me that they were looking forward to seeing me.
My wife had left the surgery last year and registered elsewhere because she had had a filling which fell out the next day and it took over an month, over 50 telephone calls and emails (they never answer), and the threat of legal action to get South Cliff Dental Group to refund our £180.
On arrival at the practice, I was surprised to find the doors locked and looking through the window, everything in darkness. I was shocked when the security guard downstairs told me that they had closed, and he gave me the number and address of their practice in St Leonards. I called 6 times with no answer and decided to go there where they told me that the practice at Station Plaza had permanently closed and my appointment was no longer valid. If I wanted to be seen I would have to register as a new patient and make a new appointment.
I explained that I had an appointment, was not given any information of the closure, and had even received an email reminder of my appointment a week earlier. I told them that my whole morning had been wasted but was given no apology. Needless to say, I will not be re-registering with South Cliff Dental Group. We had been patients at Station Plaza since 2011 but it was terrible in the end, each time we went it was a different dentist and the service was lousy.

Hygenist visit very good experience excellent advice in looking after my teeth . My teeth felt great after visit thank you very much . Excellent 10/10 would recommend to go money well spent for excellent thoughtful care. Regards Tony

Terrible service from the Minster, Isle of Sheppey practice. My daughter was traumatised after the dentist tried 3 different types of anesthesia which didn't take and he couldn't get one of her teeth out, despite a lot of agony with him trying. He had already removed some in order for her denture and he was going to leave her with no teeth. In the end he removed a tooth from the denture, but the thing was a dreadful fit anyway. She hasn't been able to speak or eat because the denture falls out. I am now taking her elsewhere for private care.

Thank you again to @Shaeroz Raza I had lost a tooth and I was in pain, I needed to have a splinter of tooth left in my gum shaved down to stop it cutting into my inner top lip, Shaeroz kindly sorted this out and filled in another tooth with a bad cavity at the front when this first happened I didn’t want to go out as I was in so much pain and my teeth looked bad. Now whilst waiting for more treatment Shaeroz has made it look much better than it did.
Thank you also to his kind assistant I have a lot of faith in going to see this dentist
I would highly recommend him

Broadstairs Branch - Appointment for teeth guard for night time grinding.

Terrible service, no clue what they are doing, never answer the phone, cancel appointments, then when you finally get there its a wait time of an hour to be told the dentist cant see you for the appointment that you have been waiting for for months, the dental technician will do it, they get it wrong three times, admit that its a poor job, then after paying over £200 upfront wont take my calls or respond to call back to come pick up the Guard which probably wont fit properly. The are dangerous and incompetent. I have no involved my bank to reverse the transaction as they are not providing me with what I paid for, I have been trying to call for over three weeks and they just hang-up on you after waiting for 15 min, they have a call bac option but never call back. Avoid like the plague they will just steal you money.