Southface Dermatology Avis 359

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

You really couldn’t wish for a nicer, more caring team of people. From the moment you arrive and are greeted by the welcoming reception team you feel that you’re in good hands. I’ve now had... Voir plus

Noté 5 sur 5 étoiles

I have been consulting Southface Dermatology for many years. The staff are always incredibly kind and helpful. I have consulted Dr Helen Robertshaw mainly for sun damage and I have always been extreme... Voir plus

Noté 5 sur 5 étoiles

Have been visiting Nurse Amanda for some years for IPL/Laser for damage caused by rosacea, burst vessels etc. Cannot recommend Amanda enough. Really thorough and she is ultra careful for people li... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A truly high end dermatologists with exceptional staff. Dr Helen Robert-Shaw I cannot recommend enough! i go for annual mole reviews and I feel in such safe hands. As for tweak-ments - I think this ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Dermatologue
  2. Boutique de santé et beauté
  3. Conseiller santé
  4. Centre médical
  5. Clinique dermatologique

Écrit par l'entreprise

Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

359 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Visited twice and so pleased with the…

Visited twice and so pleased with the standard of service i received .
Very experienced , knowledgable and above all , friendly and affordable
Ian

18 mars 2026
Avis spontané
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Réponse : Southface Dermatology

Thank you for your 5* review - If there is anything else we can help you with in the future, please don't hesitate to let us know.

Many Thanks,

Southface Dermatology

Noté 5 sur 5 étoiles

Great experience

I’m had a thorough skin check and a mole removed. Very pleased with the service.

19 mars 2026
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Réponse : Southface Dermatology

Thank you for your kind words!

Southface Dermatology

Noté 5 sur 5 étoiles

Would highly recommend

I have had been to the Southface Clinic in Christchurch several times over the past few years. Dr Luna has treated me mainly for sun damage. I have also had 2 minor surgical procedures at the clinic. I have always been happy with my treatment and feel reassured.
It’s also good not having to wait ages for an appointment when you are feeling worried.

16 mars 2026
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Réponse : Southface Dermatology

Thank you for taking the time to share your experience. We’re so pleased to hear that you’ve been consistently happy with your treatment over the years and that you feel reassured in our care.

It’s great to know that Dr Luna has been able to support you effectively, both with treatment for sun damage and your procedures. We also understand how important timely appointments are, especially when you’re feeling concerned, so we’re glad we could be there for you when needed.

Your continued trust means a great deal to us—thank you again for your kind feedback.

Noté 5 sur 5 étoiles

Always a very friendly environment from…

Always a very friendly environment from reception to clinic. My treatment was handled with care and understanding and I will not hesitate to recommend Southface Dermatology.

16 mars 2026
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Réponse : Southface Dermatology

Thank you so much for your kind feedback. We’re really pleased to hear that you experienced a friendly and welcoming environment from reception through to your clinic visit.

It’s wonderful to know your treatment was handled with care and understanding, and we truly appreciate your recommendation of Southface Dermatology. We look forward to supporting you again whenever you need us.

Noté 5 sur 5 étoiles

I can thoroughly recommend Southface…

I can thoroughly recommend Southface Dermatology. The staff are all very pleasant and the service is second to none.

10 mars 2026
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Réponse : Southface Dermatology

Thank you very much for your wonderful recommendation. We’re delighted to hear that you found our team pleasant and the service to be of such a high standard.

Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience with Southface Dermatology.

Noté 5 sur 5 étoiles

Southface are an excellent organisation…

Southface are an excellent organisation My experience with Doctor Alice Plant has been very kind and understanding and totally professional.

4 mars 2026
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Réponse : Southface Dermatology

Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience with Dr Alice Plant and that you felt cared for with kindness, understanding, and professionalism.

Your feedback means a great deal to our team at Southface, and we truly appreciate you taking the time to share it.

Noté 5 sur 5 étoiles

Professional and effective treatment

I sought advice and possible treatment for 5 different skin issues and they were all dealt with in one appointment. I had 2 issues treated effectively and was given advice and treatment options for the others including a letter to my GP to ask if they would prescribe a cream.
I was treated in a very professional and sensitive way. It was good value for money and saved a 6 month NHS wait.

25 février 2026
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Réponse : Southface Dermatology

Thank you so much for your fantastic review. We’re really pleased to hear that you felt all your concerns were thoroughly addressed in a single appointment and that you found the treatment effective.

It’s especially important to us that patients feel treated with professionalism, sensitivity, and care, so your feedback means a great deal. We’re also glad we could provide timely support and help you avoid a long wait.

Thank you again for taking the time to share your experience—we truly appreciate it and look forward to helping you again if needed.

Noté 5 sur 5 étoiles

Good advice

Good advice, reassurance and treatment

3 mars 2026
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Réponse : Southface Dermatology

Thank you so much for your 5-star review!

Noté 5 sur 5 étoiles

Caring and efficient

Good atmosphere, no feeling of rush or time pressure. Solved my problem.

3 mars 2026
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Réponse : Southface Dermatology

It’s great to know we were able to solve your problem, and we truly appreciate you taking the time to share your feedback. We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Lesion removal surgery

Dr Luna was very professional making me feel relaxed and comfortable from the moment I walked in and answering all my questions before starting the procedure. She was very reassuring during the procedure to have 2 lesions removed from my face and the end result was very neat. Also advised on best product to use to minimise scar appearance. One week on and having just had the stitches removed everything is healing nicely.

Would highly recommend.

27 février 2026
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Réponse : Southface Dermatology

Thank you for taking the time to share your experience.

We’re delighted to hear that Dr Luna made you feel relaxed and comfortable from the moment you arrived, and that she was able to answer all your questions before the procedure. It’s especially nice to know that you felt reassured throughout the treatment and that you’re happy with the neat result.

We’re also pleased to hear that your healing is progressing well following the removal of your stitches. Providing clear aftercare advice and support is an important part of the process, so it’s great to know this was helpful.

Thank you again for your kind feedback.

Noté 5 sur 5 étoiles

Southface Dermatology

I have been visiting Southface for a number of years for follow up following the removal of a malignant melanoma. The monitoring of my skin has been very thorough and I have had a number of procedures to remove potentially troublesome moles and spots. The treatment in every case has been superb and the continued follow up has been very re-assuring.

4 mars 2026
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Réponse : Southface Dermatology

Thank you for taking the time to share your experience and for trusting Southface with your care over the years.

We’re so pleased to hear that you’ve found your ongoing skin monitoring thorough and that the follow-up care has been reassuring. Supporting our patients with careful surveillance and treatment, particularly following the removal of a malignant melanoma, is incredibly important to us, and it’s wonderful to know you’ve felt well looked after throughout.

Your kind words about the procedures and care you’ve received mean a great deal to our team. Thank you again for your continued trust and for sharing your feedback.

Noté 5 sur 5 étoiles

Highly professional outfit

Highly professional outfit with very good results

3 mars 2026
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Réponse : Southface Dermatology

Thank you for your kind feedback.

We really appreciate you taking the time to share your review.

Southface Dermatology

Noté 5 sur 5 étoiles

Excellent in every way

Excellent in every way - after 4 visits I am very happy with the result. Very informative, supportive and very professional. From me highly recommended

3 mars 2026
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Réponse : Southface Dermatology

Thank you so much for your kind review. We’re delighted to hear that after four visits you’re very happy with your results.

We truly appreciate your recommendation and your trust in our team. Thank you again for taking the time to share your experience.

Noté 5 sur 5 étoiles

Expertise empathic

Expertise empathic, fast and friendly

24 février 2026
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Réponse : Southface Dermatology

Thank you for your 5* review!

Kind regards,

Southface Dermatology

Noté 4 sur 5 étoiles

The pleasant reception from Dr Alice…

The pleasant reception from Dr Alice Plant and clear discussion related to my condition and my questions .

4 février 2026
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Réponse : Southface Dermatology

Thank you for your kind feedback.

We’re delighted to hear that you had a pleasant experience and that Dr Alice Plant provided clear explanations and addressed all your questions regarding your condition. Ensuring our patients feel informed and comfortable is very important to us, and it’s wonderful to know this was reflected in your visit.

Southface Dermatology

Noté 5 sur 5 étoiles

EXCELLENCE AT SOUTHFACE

I arrived 30 minutes later than my appointment time (the train was late!), but I was warmly welcomed at Reception, and was seen almost straight away by Dr Julia Martin.
Dr Martin quickly assessed my skin condition and explained clearly her suggestion for a procedure to rectify this long-standing problem.
Excellent!
On the appointed day, the procedure was carried out by Dr Lilliana Luna. After explaining the procedure and likely outcome, she got to work on the problem area on my face. A certain amount of mild discomfort during the administration of the local anaesthic, the operation proceeded according to plan and I was able to relax, with confidence.
I could not have asked for more care and consideration, Thank you Dr Luna - and everyone at Southface.


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27 février 2026
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Réponse : Southface Dermatology

Thank you so much for sharing your experience.

We’re delighted to hear that, despite your delayed arrival, you were warmly welcomed at reception and seen promptly. It’s wonderful to know that Dr Julia Martin provided a clear assessment and explanation of the procedure, giving you confidence in the care plan.

We’re also thrilled that Dr Lilliana Luna delivered the procedure with such professionalism and consideration, helping you feel comfortable throughout. Your kind words mean a lot, and we’ll be sure to pass on your thanks to both Dr Luna and the entire Southface Dermatology team.

Southface Dermatology

Noté 5 sur 5 étoiles

Ipl/laser/derm patient

Have been visiting Nurse Amanda for some years for IPL/Laser for damage caused by rosacea, burst vessels etc.
Cannot recommend Amanda enough. Really thorough and she is ultra careful for people like me with reactive skin.
Very pleased with results, excellent care.
Dr Robertshaw has been hugely helpful when visiting with various derm issues.
Excellent clinic, thoroughly trusted.

26 février 2026
Avis spontané
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Réponse : Southface Dermatology

We’re thrilled to hear that Nurse Amanda has provided such thorough and careful care over the years, especially for your sensitive, reactive skin. It’s fantastic that you’re pleased with the results and the level of attention you’ve received.

We’re also delighted that Dr Helen Robertshaw has been so helpful with your dermatology concerns. Your trust and confidence in our clinic mean a great deal to us, and we truly appreciate you taking the time to share your experience.

Southface Dermatology

Noté 5 sur 5 étoiles

Excellent clinic with first class staff

Although I went to the clinic for a general skin check up and suggestions on what could be done to freshen up my appearance, the Consultant was quick to spot I had a Basel Cell Carcinoma and I was booked in to have it removed with a few days.
The Consultant I saw (Dr Helen Robertshaw) is professional, at the top of her field but very personable and you feel completely confident in her knowledge.
I can’t thank the Clinic enough and will be back for that “freshen up” advice.

25 février 2026
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Réponse : Southface Dermatology

We’re incredibly pleased that what began as a routine skin check led to the prompt identification and treatment of your basal cell carcinoma. Early detection is so important, and we’re glad we were able to arrange your procedure quickly.

It’s wonderful to hear your kind words about Dr Helen Robertshaw. We’re proud to have consultants who combine expertise and professionalism with a warm, personable approach that helps patients feel completely confident in their care.

Thank you again for your thoughtful feedback. We look forward to welcoming you back for your “freshen up” consultation when the time is right.

Southface Dermatology

Noté 5 sur 5 étoiles

Excellent professional care

Easy bookings procedure. Friendly and professional staff throughout. Expert and caring advice from consultant dermatologist Dr Plant. Thank you.

24 février 2026
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Réponse : Southface Dermatology

We’re so pleased to hear that you found the booking process easy and that our team were friendly and professional throughout your visit. It’s especially lovely to know that you valued the expert and caring advice from Dr Plant.

We truly appreciate you taking the time to share your experience — thank you for choosing our clinic.

Southface Dermatology

Noté 5 sur 5 étoiles

Great friendly team from Reception to treatment.

Recommended by a friend. Called in a week ago to book a full body skin check. Having had skin cancer 10 years ago I wasn't overly impressed with a check I had at my surgery. Appointment for Monday. Saw Dr Luna. After a thorough check and discussion the freeze method was used to clear some annoying tags etc. Dr Luna was friendly and profesional throughout, clear explanations were great.
She also referred me for a second appointment with Dr Julia Martin which was made for the following day. This was to remove a wart like lesion from my face. Dr Martin was assisted by a nurse, sorry forgotten her name. Again discussion and explanation on procedure was clear and easily understood. Using local anesthetic the proceedure was carried out with no pain. The nurse dressed the site and explained about the dressing. Do's & don'ts.
If you are at all worried about any mole or mark, or bothered with skin tags visit the team at Southface Dermatology.
Treatment date 23rd & 24th February.

23 février 2026
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Réponse : Southface Dermatology

Thank you so much for sharing such a detailed account of your experience.

We truly appreciate you choosing Southface Dermatology, especially given your previous history of skin cancer. We understand how important it is to feel confident and reassured during a full body skin check, and we’re pleased we were able to offer you a prompt appointment.

It’s wonderful to hear that Dr Luna provided a thorough examination, clear explanations, and effective treatment on the day. We’re also delighted that your follow-up appointment with Dr Julia Martin went smoothly, and that you felt fully informed and comfortable throughout the procedure. We’ll be sure to pass on your kind comments to both doctors and the nursing team.

Thank you again for your recommendation and for placing your trust in us. Your feedback means a great deal, and we’re so pleased you felt well cared for on both visits.

Southface Dermatology

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