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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptional Customer Service! ⭐⭐⭐⭐⭐ I couldn’t be more impressed with Space General! My walking pad has been excellent, and their customer service is outstanding. When my original unit developed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love my walking pad from Space General and have recommended it to so many of my coaching clients and on social media! When it recently needed replacing, their quick email communication an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Awesome company to deal with . We bought a set of bunks on pre-order , first time dealing with Space General but checked all reviews and we were not disappointed, bunks dispatched on advised day, grea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dont usually take the time to write reviews but the customer service I received from Ken at Space General was absolutely amazing. He was super helpful, made the whole process of dealing with him rea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

New Zealand's go-to online home storage & organisation Store.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(178)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Its hard to find good service these…

Its hard to find good service these days but I recieved absolute great service from Ken in customer service after I made a mistake on my order and orderes the wrong product.
Ken helped speed up the process so I can get the correct item to me before mothersday.
Product was delivered within 2 days so the delivery service is really good too.
Great service and product.
Highly recommended.

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service …

I have purchased 2 of your beautiful glass top Jewellery cases for my 2 granddaughters birthdays coming up.
The service was great and communication was A+
I ordered them on Tuesday and they arrived Friday to my door🤗
Many thanks Ken for your reply to my email today
Dianne

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Came to Trustpilot to check out this place before buying. I couldn't be more happy with their service - two days for order to arrive. The DVD shelf is almost perfect for my requirements. I may buy another if I can make room. Highly recommend this company.

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

Hi Spacegeneral🤗
On the Jan 6th 2026, I brought
16 drawer storage chest Black x2.
I love them, I found them rather
Easy to put together, was looking for numbers on the parts, then worked out you just look at the picture,which is better as stickers are known to come off.
Delivery was fast,thanks for that.
I also brought a large pink ottoman which I also love.
I'm a very happy customer and yes will tell others and buy again.🤗👍
Just a wee comment that might be helpful, is that the post van was used to deliver, they said "These were far to big n heavy for the post to do, it needs to be sent by truck."
Thank you very much again for great
Service...

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Yes it is very good experience with it…

Yes it is very good experience with it they are doing great and well I really appreciate it because I learn a lot with that it is very interesting and it has a lot of knowledge which gives me a boost on my space knowledge I love it the company is doing well and great it provides a lot of information and it help me knowore about space and satrs

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant customer support

Brilliant customer support
I purchased 2 lounge lift chairs, I was kept informed every step of the way as to where my purchase was at.
This is what customer service is , but sadly is lacking with most companies.
Having worked in customer service many years ago it is greatly appreciated.
Super impressed with my purchases.

1 décembre 2025
Avis spontané
Logo de Space General

Réponse de Space General

Thank you for this absolutely brilliant review! We are delighted you love your two lounge chairs.😊It means a great deal to us that you appreciated our customer support and communication throughout the process. We aim to deliver that level of service every time! Enjoy your comfortable new chairs!

Noté 5 sur 5 étoiles

Fast delivery and good quality product

Fast delivery and good quality product.

Purchased the sleek Fir Christmas tree and hyacinth surround on Thursday 20th and it was delivered today Saturday 22nd - excellent quality product - very happy customer and I would definitely recommend

22 novembre 2025
Avis spontané
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Réponse de Space General

That's fantastic! We're so happy to hear your Christmas tree is perfect—especially that it's thick, bushy, and fits your room so well. Thanks for the great feedback! 🎄🙏

Noté 5 sur 5 étoiles

Great product

Great product, awesome communication
Love it thankyou

28 octobre 2025
Avis spontané
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Réponse de Space General

Thank you so much for the wonderful review! We appreciate your business! 😊

Noté 3 sur 5 étoiles

Wrong Color and No Resolution

Positives: Fast shipping and friendly, responsive customer service.
Negatives: The “dark grey” couch we ordered arrived black. Not just a shade difference, but a completely different color. We were told we’d need to pay return shipping both ways (about half the couch’s cost), so we had to keep it. Disappointing experience. Be cautious with large purchases, as color discrepancies aren’t supported.

1 octobre 2025
Avis spontané
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Réponse de Space General

Hi Nicole, thanks so much for your review. We're really sorry the couch colour didn’t meet your expectations — we know how important it is for such a big purchase to be just right. We’ve since added a product video to this and many of our listings to give a clearer idea of colour and detail going forward.

We appreciate you highlighting the positives and your kind words about our customer service 😊 We genuinely hope we can serve you better next time. Merry Christmas and best wishes from our team 🎁🎄

Noté 5 sur 5 étoiles

We ordered an industrial double hanging…

We ordered an industrial double hanging garment rack at a very reasonable price and with quick delivery. Following the instructions it was simple to put it together. It is the best product compared to other providers of the same item. For one thing the product is strong and sturdy. We were so impressed with the product that we purchased a second one.

14 octobre 2025
Avis spontané
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Réponse de Space General

Hi Rob, thank you so much for taking the time to leave such an excellent and detailed review! Thanks again for your business. 🙌

Noté 5 sur 5 étoiles

10 out of 10 highly recommend!

Everything from the quality of the item to the purchase & delivery process is outstanding!

31 juillet 2025
Avis spontané
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Réponse de Space General

Hi Olga,

Thank you so much for the amazing feedback! 🌟 Hope to see you back again sometime soon!

Cheers,
The Space General Team

Noté 5 sur 5 étoiles

Service follow through well packed and…

Service follow through well packed and fast delivery....a kiwis for kiwis company...

1 juillet 2025
Avis spontané
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Réponse de Space General

Thanks heaps for the lovely feedback! We’re so glad the delivery was quick and everything arrived well packed. Love that you picked up on our “Kiwis for Kiwis” vibe — that means a lot to us 🌟

Noté 5 sur 5 étoiles

All round great experience

Very happy with the speed of delivery and the quality of the wardrobe shoe rack we bought.

4 juin 2025
Avis spontané
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Réponse de Space General

Hi Ainslie, thanks a bunch for the lovely feedback! We're so glad to hear you had a great experience and that the shoe rack lived up to expectations. Your support means a lot to us 😊

Noté 5 sur 5 étoiles

Fast delivery!

Very affordable prices, good quality furniture and VERY fast delivery times. It's true some of the instructions take a bit of mental processing, and maybe the odd screw here and there isn't quite right - but nothing major and I've seen this happen no matter where I buy furniture.

13 mai 2025
Avis spontané
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Réponse de Space General

Hey Gus, cheers for the awesome feedback! 👍 We’re glad the delivery speed and value stood out for you. Totally hear you on the instructions – we’ll keep improving there! Thanks again for your support!😊

Noté 1 sur 5 étoiles

Poor quality

I recently purchased a double bed frame. (Desmond Signature). Unfortunately it was very poor quality - cheap and flimsy wood. The assembly instructions were terrible, and extremely difficult to follow. I was expecting a better quality product, based on it's description. One of the base parts of the bed is too short, and doesn't even reach the floor. I would recommend customers to buy their furniture elsewhere.

17 avril 2025
Avis spontané
Logo de Space General

Réponse de Space General

Hi Sophie,

Thank you for your honest feedback – we're truly sorry to hear the bed frame didn't meet your expectations. We understand how frustrating it must’ve been dealing with unclear instructions and a part that doesn’t fit properly.

This isn’t the experience we want our customers to have, and we’re already looking into what went wrong. Our team will be in touch shortly to see how we can make this right for you.

We really appreciate you taking the time to share your experience – it helps us do better.

Warm regards,
The Space General Team

Noté 5 sur 5 étoiles

First time buyer

First time buyer. Love the bookshelf. Very easy to construct and move by one person. Ideal for my space at a craft shop and looks wonderful.

10 avril 2025
Avis spontané
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Réponse de Space General

Hey Yvonne. Thanks heaps for the great feedback! We're so glad the bookshelf was just right for your space – and extra awesome that you could put it together yourself 💪 It sounds like a perfect fit for your craft shop. Welcome aboard as a first-time buyer – we look forward to helping again soon!

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