Bought mirror from them. Everything went well. Great service and very fast communication. Will definitely shop with them again. Product quality was excellent.
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Lisez les avis des autres
Exceptional Customer Service! ⭐⭐⭐⭐⭐ I couldn’t be more impressed with Space General! My walking pad has been excellent, and their customer service is outstanding. When my original unit developed... Voir plus
L'entreprise a répondu
Awesome company to deal with . We bought a set of bunks on pre-order , first time dealing with Space General but checked all reviews and we were not disappointed, bunks dispatched on advised day, grea... Voir plus
L'entreprise a répondu
I absolutely love my walking pad from Space General and have recommended it to so many of my coaching clients and on social media! When it recently needed replacing, their quick email communication an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
New Zealand's go-to online home storage & organisation Store.
Coordonnées de contact
71 Foundry Road , 0932, Auckland , Nouvelle-Zélande
- contact@spacegeneral.co.nz
- spacegeneral.co.nz
4,8
Excellent
179 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time buyer
First time buyer. Love the bookshelf. Very easy to construct and move by one person. Ideal for my space at a craft shop and looks wonderful.
10 avril 2025
Avis spontané
Réponse de Space General
Hey Yvonne. Thanks heaps for the great feedback! We're so glad the bookshelf was just right for your space – and extra awesome that you could put it together yourself 💪 It sounds like a perfect fit for your craft shop. Welcome aboard as a first-time buyer – we look forward to helping again soon!
Mariah 4 Tier Ladder Bookshelf - Rustic Brown
This is my first time shopping online with Space General, and I made my purchase based on positive reviews from other customers. I bought the Mariah 4-Tier Ladder Bookshelf in Rustic Brown.
The packaging was excellent, with the items securely wrapped and tightly packed in the box, preventing any movement or damage during shipping. The instruction manual was straightforward, and assembly was quick and easy.
The bookshelf itself is sturdy, modern, and complements my décor perfectly. I haven't "styled" the bookshelf yet, so I don't have a photo to share at this time. I’m also considering purchasing more items from Space General in the future. My experience with customer service was great, with quick responses and a fast turnaround time.
6 décembre 2024
Avis spontané
Réponse de Space General
Hi Priscilla. Thank you so much for sharing your review! ❤️ We’re thrilled to hear about your positive first experience with us It’s great to know the bookshelf met your expectations too :) We can’t wait to welcome you back for more purchases in the future! Thanks again. 😊
Excellent communication and customer…
Excellent communication and customer service! While the product didn't live up to expectations, the company made it right be sending me a replacement unit for no charge.
23 août 2024
Avis spontané
Réponse de Space General
Hi Stephen. 😊 Thank you for your feedback— Your understanding and trust mean a lot to us, and we’ll continue to do our best to ensure a great experience for all our customers! 💖
An awesome company
An awesome company to buy from. They are helpful and generous. Their products are excellent quality and value for money. Will be more than happy to purchase from them again.
21 novembre 2024
Avis spontané
cat tree great value for money
cat tree I purchased is exactly as advertised, was on pre order but arrived promptly as soon as it arrived in their facility. Cat very happy and purchaser will use Space General again.
2 octobre 2024
Avis spontané
Réponse de Space General
Hi Margaret. Thanks a lot for your feedback! We're happy that the product lived up to your expectations and that it arrived as quickly as possible. We can’t wait to have you shop with us again! 🌟
Good quality and reasonably priced
Would prefer to see certain items in person before purchasing but having a fair and reasonable return policy helps.
Would recommend you make sure you are 100% certain before purchasing any products that require assembly.
Have purchased from this place a couple times now, shipping is quick and items are good quality
30 août 2024
Avis spontané
Réponse de Space General
Hi Kylie. Thanks so much for your feedback and for being a loyal customer! We appreciate the communication and are always happy to help. While we understand the desire to see items in person, we're glad our return policy offers some reassurance. We'll continue working to improve our after-purchase experience. Thanks again for your support, and we're thrilled you're enjoying the quality and fast shipping of our products!
Super quick delivery of great product
Super quick delivery of great product. Double Clothes Hanging Rail Black
3 septembre 2024
Avis spontané
Réponse de Space General
Hi Lesley. Thanks for the great review! I'm glad your order arrived quickly, and that you're happy with it. Happy Shopping!
10/10
10/10
Brilliant service brilliant quality
Received both orders the next day
Emails are
Answered immediately and the plastic had no nasty chemical smell
20 août 2024
Avis spontané
Réponse de Space General
Hi Charleen. Thank you for the awesome feedback! 🌟 We’re so happy to hear you loved our service and quality. Enjoy!
Excellent Product
Excellent product, exactly what l wanted for my home office. It is fully Metal which is hard to find, cool design, sturdy, great rollers and lockable. Packaging and delivery was amazing. Highly recommend.
23 août 2024
Avis spontané
Réponse de Space General
Hi Margaret. Thanks for the awesome review! 😊 We're so glad the product is exactly what you needed for your home office. Enjoy your new setup!
Very happy with the final result and cabinet
Still waiting for cabinet to arrive😔
The courier company was at fault. Sending it up to the Bay of Islands not yo the Bay of Plenty
Space General was so helpful and kept me informed.
Thank you
22 août 2024
Avis spontané
Réponse de Space General
Hi Bronwyn,
Thank you for your patience and understanding! We're delighted to hear that you're happy with the final result and the product itself.
We sincerely apologize for the delay caused by the courier mix-up, and we're glad that our team could keep you informed throughout the process.
Your satisfaction means a lot to us, and we appreciate your kind words.😊
The best packaging I have ever seen!
So many great things to say about this shopping experience. Firstly price. Amazing. We have the same filing cabinets at work and this one was half the price! It also arrived after only 2 days which was super quick!
I know the packaging is a funny thing to rave about, but so often things arrive with poor packaging and transit damage. This was the opposite and even the packaging was super high quality with metal edge corner and surface protectors as well as polystyrene. So so happy with this purchase which fits perfectly in my rather narrow space. Will definitely shop here again. Thank you.
15 août 2024
Avis spontané
Réponse de Space General
Hi Amanda. Wow, what a fantastic review! 🤩 We're so happy the price, delivery, and packaging hit the mark for you. We believe the little details, like great packaging, make all the difference, so it’s great to hear you appreciated it! Thank you for choosing us – we look forward to seeing you again soon!
Very happy with watch box
Very happy with watch box. Looks smart and I’m very happy with the product. Just have to tighten husbands watch straps to fit snuggly in
21 août 2024
Avis spontané
Réponse de Space General
Hi Cilla. Thank you for the fantastic review! 🌟 We're so glad you're loving the watch box and that it fits in perfectly. Enjoy! ⌚👍
Super happy
Super happy!
Items were delivered quickly and well packaged, very easy to put together and look great
14 août 2024
Avis spontané
Réponse de Space General
Hi Isobel. So happy to hear you’re pleased with your purchase😊Thanks so much for sharing your experience. If you need anything else, feel free to reach out!
Highly recommend
Fast delivery, easy payment, no hassle, easy to assemble and exactly as expected and as pictured
16 août 2024
Avis spontané
Réponse de Space General
Hi Jamie. Thank you for the great review! 😊 We're happy everything was smooth and the product met your expectations. Thank you.
Vasagle 6 tier bookshelf
I’ve brought a couple of the Vasagle 6 tier shelves now and they’ve both arrived very fast. Great value for money and always reliable service from space general
16 août 2024
Avis spontané
Réponse de Space General
Hi Demelza. Thanks for your support! 😊 We're glad you love the shelves and our fast service. Hope to see you again soon! 🙌
Was delivered 2days after placing…
Was delivered 2days after placing order, which was fast azzzz....upon setting up ( not myself, by the way, my teen put it together) took about 45 mins to an hour just her, was pleasantly surprised how high it actually was ( my teen is 5ft 10) so just abit higher than her) the shelving is sturdy az...very pleased with portable wardrobe, very light to move around, side note, if you erect before placing it you will have troubl manoeuvring tight door ways, I would suggest put together where it is going to be used or be prepared to pull apart to fit through door ways...
9 août 2024
Avis spontané
Réponse de Space General
Hi Sharen. Thanks so much for your feedback! 😊 We're glad the delivery was speedy and the setup went smoothly! Great advice on assembling it in the right spot! – happy you love your new wardrobe! 🛠️
Fantastic service
Fantastic service, needed this in a hurry and it was delivered the next day! Great customer service and good quality product.
8 août 2024
Avis spontané
Réponse de Space General
Hi Nicola. Thanks so much! 😊 We're glad we could deliver quickly and meet your expectations. Enjoy!
Easy website
Easy website to navigate on. Product quality is great. Fast shipping.
5 août 2024
Avis spontané
Réponse de Space General
Hi Kat! Thanks for the review! 😊 Happy to hear you enjoyed the website, product, and fast shipping.
The Feandrea cat tree/house arrived…
The Feandrea cat tree/house arrived promptly, was easy to put together and looks plush and is strong.
Just waiting for my cat who has been eyeing it up and sitting down the bottom, to take the plunge and jump up the top!
7 août 2024
Avis spontané
Réponse de Space General
Hi Jo. Thanks for the review! 😊 We're happy our product met your expectations. Happy Shopping!
Quick shipping & exactly what I ordered!
5 août 2024
Avis spontané
Réponse de Space General
Hi! We're so glad to hear that your order arrived quickly and matched your expectations! Thank you for sharing your positive experience with us. We look forward to your next visit. 😊
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