Bought mirror from them. Everything went well. Great service and very fast communication. Will definitely shop with them again. Product quality was excellent.
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Lisez les avis des autres
Exceptional Customer Service! ⭐⭐⭐⭐⭐ I couldn’t be more impressed with Space General! My walking pad has been excellent, and their customer service is outstanding. When my original unit developed... Voir plus
L'entreprise a répondu
Awesome company to deal with . We bought a set of bunks on pre-order , first time dealing with Space General but checked all reviews and we were not disappointed, bunks dispatched on advised day, grea... Voir plus
L'entreprise a répondu
I absolutely love my walking pad from Space General and have recommended it to so many of my coaching clients and on social media! When it recently needed replacing, their quick email communication an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
New Zealand's go-to online home storage & organisation Store.
Coordonnées de contact
71 Foundry Road , 0932, Auckland , Nouvelle-Zélande
- contact@spacegeneral.co.nz
- spacegeneral.co.nz
4,8
Excellent
179 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love Space General
I love Space General. Easy to assemble, great products, arrive in good time and looks great.
26 avril 2024
Avis spontané
Réponse de Space General
Hi Angelina. Thank you for your review! We're thrilled to hear you're enjoying our products and that your experience has been positive. We strive to maintain this level of quality and service. Happy Shopping!
All good
All good, wasn't quite what I expected but serves the purpose well so generally happy with product 👍
18 avril 2024
Avis spontané
Réponse de Space General
Hi J. Thank you for your feedback! I'm glad to hear the product generally meets your needs. If you have any suggestions or need further assistance, please don't hesitate to let us know. We're here to help!😊
Shoe Storage boxes are awesome
Efficient service.The shoe storage boxes are awesome
Thank you
20 avril 2024
Avis spontané
Réponse de Space General
Hi Raelene. Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the product and the service you received.
Great Service
Having purchased several items from General Space it is one of my favourite and most trusted online stores. The products are great quality and delivery is outstanding. Thank you
22 avril 2024
Avis spontané
Réponse de Space General
Hi Marie! Thank you for sharing your positive experience with us. Your satisfaction with the quality of our products and the efficiency of our delivery means the world to us.
Great product range at a good price
10 avril 2024
Avis spontané
Réponse de Space General
Hi Matt! We're so glad to hear you love our product range and prices! Your satisfaction is our top priority. Thank you for sharing your positive experience!
Excellent customer service!
Thank you for the best service! NZPOST made the mistake twice by delivering the parcels to the wrong address. However, because of your good service, I will not keep the replacement you had to send twice!
I am going to return the item and thanks for providing the best service.
16 avril 2024
Avis spontané
Réponse de Space General
Hi Abdullah.
I want to express my sincere gratitude for your wonderful review and understanding. I'm very sorry that NZPOST delivered your parcels to the wrong address twice.
Your recognition of our service is greatly appreciated, and we're thrilled that we could help turn this experience around. Our team works diligently to provide exceptional customer support, and your kind words motivate us to keep improving!
If there's anything else you need, or if you have further inquiries, please don't hesitate to reach out. We're always here for you. Thank you again!
Regards
Space General Team
Delightful little thing
Delightful little thing. Just perfect. Excellent service, communication, and delivery speed.
14 avril 2024
Avis spontané
Réponse de Space General
Hi Sylvie. Thank you for your lovely feedback! We're delighted to hear that you found everything perfect, and we truly appreciate your recognition of our service, communication, and delivery speed. 🙌Thanks for choosing us!
I purchased a new dish rack from Space…
I purchased a new dish rack from Space General and I love it, fits on my bench beautifully and is attractive and extremely functional with it’s swivel drainage spout, easy to put together and take apart for easy cleaning.
Such a fabulous price compared to other stainless steel dish racks I looked at and super fast delivery and tracking updates!
Thank you so much ☺️
10 avril 2024
Avis spontané
Réponse de Space General
Hi Marie. We're thrilled to hear you're loving your new dish rack from us! It sounds like it fits perfectly in your space.Thank you for your wonderful feedback!
Good for small items too
I ordered storage for small items (watches) for my family. They had an alright range, items arrived in a few days, and overall I'm satisfied.
8 avril 2024
Avis spontané
Réponse de Space General
Hi Lance. Thank you for sharing your feedback on your recent order! We're glad to hear that you're satisfied with the range of items we offered and that they arrived in a timely manner. Enjoy organising your watches!
Very prompt delivery
Very prompt delivery. Great price too. Definitely look to use them again.
2 avril 2024
Avis spontané
Réponse de Space General
Hi Karen. Thank you for sharing your positive experience with us. We're thrilled to hear about your satisfaction with the prompt delivery and great price. Thanks again for choosing us!
ANNOYING
Ordered the 143cm cat tree. Very easy to assemble until the box needed to be bolted. No hole through the fabric. AWKWARD. Delivery a little slow. Ordered a Monday b4 Easter. So there was 4 days. Very solid so here's hoping it's a good investment.
2 avril 2024
Avis spontané
Réponse de Space General
Hi Stephanie,
I'm sorry for the inconvenience you've experienced with the assembly of the cat tree and the delay in delivery. We strive for all our customers to have a smooth and pleasant experience, and it seems we fell short this time.
Regarding the issue with the missing hole through the fabric for bolting, we want to ensure this gets addressed promptly. Could you please email us at your earliest convenience with your order details? We'll work as quickly as possible to resolve this for you and make sure your cat enjoys their new tree. Thank you for your patience and understanding, and for bringing this matter to our attention. Thank you.
Fast delivery and very well packaged
Fast delivery and very well packaged, I got a set of metal draws and found them to be of excellent quality.
2 avril 2024
Avis spontané
Réponse de Space General
Hi Tash. Thank you for taking the time to leave a review! I'm delighted to hear that your experience with our fast delivery and packaging met your expectations. Happy Shopping!
Space General you are
Space General you are
Amazing to deal with! I ordered and XL-Extra Large enclosure for my new rabbit enclosure, it arrived so quickly and it is so good I ordered another one to make the enclosure larger IT ARRIVED THE NEXT DAY - I was amazed and so happy. I wish I could put a photo of my double bunny enclosure up it looks SOOOO GOOD. I am a delighted customer 🥰🐰
2 avril 2024
Avis spontané
Réponse de Space General
Hi Rayma. Thank you so much for your wonderful feedback! I'm thrilled to hear that our product met your expectations and that our delivery speed exceeded them! Thank you for choosing our product for your furry friend, and we look forward to serving you again in the future! 🐰💖
Ordered and delivered very quickly
Ordered and delivered very quickly, I did however recive the incorrect order, was meant to get 6 cloth storage cubes and ended up with childrens storage cubes. Otherwise products are perfect love the quaility.;
24 mars 2024
Avis spontané
Réponse de Space General
Hi Carolyn. Thank you for sharing your feedback, and I'm glad to hear that the delivery of your order was quick.
However, I'm sorry to learn that there was a mix-up with your order. Receiving the incorrect item is not the experience we want for our customers, and I appreciate your understanding in this matter. I'm pleased to know that despite this issue, you're satisfied with the quality of the products you received.
If you need further assistance with the order, please don't hesitate to reach out to our customer service team! Thank you.
Excellent service
Excellent service, the product I ordered was exactly what I expected, great quality, my parcel was delivered within a few days of ordering
19 mars 2024
Avis spontané
Réponse de Space General
Hi Charlotte. Thank you for sharing your positive experience with our service. We are delighted to hear that the product met your expectations in quality, matched your order precisely, and that the delivery was prompt!
Great shoe cabinet
Great shoe cabinet. Easy to assemble and quick delivery. Highly recommend
18 mars 2024
Avis spontané
Réponse de Space General
Hi Lisa. It's wonderful to hear that you're pleased with your shoe cabinet, and that you found the assembly straightforward and the delivery swift! Thank you for taking the time to share your feedback.💖
Really happy with my linen basket
Really happy with my linen basket. It’s amazing (in a linen basket kind of way). Extra bags, really solid construction. I’m stoked.
16 mars 2024
Avis spontané
Réponse de Space General
Hi Craig. It's fantastic to hear how much you're enjoying your new linen basket. Happy Shopping! 😊
Highly recommend
Awesome sale discount, quick delivery and the products are very good quality! I got the sensor rubbish bin, storage bins and trays and they are good solid products!
Will be a returning customer for sure!
14 mars 2024
Avis spontané
Réponse de Space General
Hi Jo. It's great to hear you took advantage of our sale and are pleased with your purchases, including the sensor rubbish bin, storage bins, and trays! 🎉
Bought a portable wardrobe
Bought a portable wardrobe.
Much better/ sturdier than other options out there.
28 février 2024
Avis spontané
Réponse de Space General
Hi Alyse! Thank you for your feedback. We're delighted to hear you're satisfied with the quality and sturdiness of your wardrobe. We appreciate your choice! Happy Shopping!
We had already bought 2 of these…
We had already bought 2 of these bookcases but a short time later needed another to match. Space General had none in stock but had a response box asking if we wanted to be notified when they got more in, which we did. We had to wait a little while but were indeed contacted about new stock arrival. We ordered straight away and the shelf unit arrived a couple of days later. Very good bookcase, would order again if needed.
29 février 2024
Avis spontané
Réponse de Space General
Hi Chris! Thank you for your review. We're glad our stock notification system met your needs, and you're happy with the bookcase. We appreciate your patience and look forward to serving you again. Thanks for shopping with us!
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