Bought mirror from them. Everything went well. Great service and very fast communication. Will definitely shop with them again. Product quality was excellent.
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Lisez les avis des autres
Exceptional Customer Service! ⭐⭐⭐⭐⭐ I couldn’t be more impressed with Space General! My walking pad has been excellent, and their customer service is outstanding. When my original unit developed... Voir plus
L'entreprise a répondu
Awesome company to deal with . We bought a set of bunks on pre-order , first time dealing with Space General but checked all reviews and we were not disappointed, bunks dispatched on advised day, grea... Voir plus
L'entreprise a répondu
I absolutely love my walking pad from Space General and have recommended it to so many of my coaching clients and on social media! When it recently needed replacing, their quick email communication an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
New Zealand's go-to online home storage & organisation Store.
Coordonnées de contact
71 Foundry Road , 0932, Auckland , Nouvelle-Zélande
- contact@spacegeneral.co.nz
- spacegeneral.co.nz
4,8
Excellent
179 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great experience
Great experience, friendly team, quick responses, easy delivery and assembly. Love our new filing cabinet ny open concept. Thanks Space General
1 mars 2024
Avis spontané
Réponse de Space General
Hey Helen, we're delighted to hear that you've had a positive shopping experience with us and fast delivery!
I ordered the grey bed end ottoman
I ordered the grey bed end ottoman. It’s very basic material on the inside with only a soft board for the bottom so you wouldn’t be able to place anything heavy inside. The description does advise that it can hold up to 300kg weight so I’m assuming now I have this, it is actually the lid/seat that is able to handle this weight as the frame is steel. The outside and top are great aesthetically and very comfortable to sit on. The lid doesn’t have hinges on it but is very easy to take off and on
1 mars 2024
Avis spontané
Réponse de Space General
Hi Monique. Thank you for your review. We're glad you find the ottoman aesthetically pleasing and comfortable.
Great quality fast delivery very happy…
Great quality fast delivery very happy and will be purchasing more items in near future great site 👍
1 mars 2024
Avis spontané
Réponse de Space General
Hi! Thank you for sharing your positive feedback! It's truly rewarding to hear that you've had a great experience with our quality and delivery speed. Thanks again for choosing us, and we can't wait to provide you with more great products!
Great service quick delivery
Great service quick delivery. Pity that there are some gaps between the shelves. Best on a floor as it isn’t stable on a carpet
1 mars 2024
Avis spontané
Réponse de Space General
Hi Lillian. Thank you for your positive review and for highlighting areas for improvement. We're glad to hear about your satisfaction with our quick delivery service! Your feedback about the gaps between shelves and the stability issue on carpets is greatly appreciated, as it helps us to continuously improve our products. Please reach out to us with any further details or concerns, and we will be happy to assist in sorting it out!
Your satisfaction is our priority, and we're here to ensure you enjoy the best possible experience with our products. Thank you.
Good experience
We were really happy with our purchase , the product was exactly as described and the delivery time was great.
28 février 2024
Avis spontané
Réponse de Space General
Hi Chris. Thank you for taking the time to share your positive experience with us! It's always our goal to ensure our customers are happy with their purchases. Thanks again for your support!
Very happy
Awesome product, fast delivery. Overall very pleased! Love our new fruit bowl, it is actually sturdier irl than it seemed from the pictures which is great!
1 mars 2024
Avis spontané
Réponse de Space General
Hi Frances. We're delighted to hear that you're pleased with your new fruit bowl and that it exceeded your expectations in sturdiness! Fast delivery and customer satisfaction are top priorities for us. Enjoy your purchase! :)
Very pleased with our purchase.
Great communication and speedy delivery. The assembly instructions looked daunting to start with but if you take your time and follow the well illustrated and easy to understand instructions then the rest is a breeze!
Highly recommend Space General as we were very pleased with our purchase.
29 février 2024
Avis spontané
Réponse de Space General
Hi Dave! Thrilled to hear you had a great experience with us! Your satisfaction with the communication, speedy delivery, and the assembly process is exactly what we aim for. We're so grateful for your recommendation and glad you're happy with your purchase.🌟
Space General offers a stellar online…
Space General offers a stellar online furniture shopping experience. Their website is easy to navigate, and they have a wide selection of high-quality pieces to suit any style. With excellent customer service, they make the whole process seamless. I highly recommend Space General for anyone looking to elevate their space with stylish furniture.
13 février 2024
Avis spontané
Réponse de Space General
Hi There. Thank you for your wonderful review. At Space General, we strive to provide the best customer service and are glad to see that reflected in your shopping experience. Your recommendation means a lot to us. We look forward to helping you elevate your space again in the future!
Shoe rack
Awesome deals and products.
It's really affordable and keep our stuffs organize.
Would love to buy again.
12 janvier 2024
Avis spontané
Réponse de Space General
Hi Karen. I'm glad to hear you're enjoying our shoe rack and found our deals to your liking! Thank you for choosing us! :)
Easy assembly
Our lockers arrived so quickly and we’re super easy to set up. My kids love them and they look great on their bedroom!
28 février 2024
Avis spontané
Réponse de Space General
Hi Mandy. Thank you for sharing your positive experience with our lockers! It's great to know your kids love them and that they've made a great addition to their bedroom.
Thank you for choosing our product!
Purchased VASAGLE round coffee table…
Purchased VASAGLE round coffee table (2set). Easy communication, very efficient and easy to assemble. Great product and highly recommended.
22 février 2024
Avis spontané
Réponse de Space General
Hi Regina 😊 Thank you for taking the time to leave such a positive review about your experience with us. We strive for efficient communication and customer satisfaction, so it's wonderful to know we've hit the mark for you. Your recommendation means a lot to us! Enjoy your new coffee table set!
Great experience
User-friendly website, easy to navigate and great stock. Shipping was prompt and my items came in mint condition. I bought a book shelf and shoe rack, both good quality and very sturdy. I will definitely be making another order! :)
20 février 2024
Avis spontané
Réponse de Space General
Hi Pania. Thank you for your positive feedback. We're thrilled to hear you had a great experience with our website and are satisfied with the quality of our products. Happy shopping! :)
Easy to assemble and super strong.
Easy website to navigate. Amazing range of products and the shelving I bought was really easy to assemble. I put them together by myself and once I got the hang of it getting the shelves level was a breeze. They are currently in a double wardrobe accommodating all my serving dishes and excess kitchen equipment. These shelves are super strong and will last for years. Thanks!
19 février 2024
Avis spontané
Réponse de Space General
Hi Maureen. Thanks for your awesome review! 😊 Glad you found our site easy to use and our shelving perfect for your needs. Thanks again!
Will definitely shop again!
Quickly delivered after ordering. Excellent communication, great quality product, reasonable shipping cost. Will shop again for sure.
15 février 2024
Avis spontané
Réponse de Space General
Hi Martin. Thank you. Your positive feedback means the world to us! We can't wait to welcome you back for your next shopping experience. 🙌
Fabulous shopping experience!
I bought a storage ottoman online through Space General and was thrilled with the prompt delivery and the actual product. It was super easy to assemble and fill with toys for the grandkids, and it tidies up the spare room beautifully!
14 février 2024
Avis spontané
Réponse de Space General
Hi Yvonne. So glad to hear you love the ottoman. Quick delivery and easy assembly are what we strive for. Thanks for sharing your experience!
Ordered one 5 shelf wooden shelves for…
Ordered one 5 shelf wooden shelves for my linen cupboard and another for my son's garden shed. Order arrived on time estimated..
Easy to assemble. After looking around for the right sizes with no luck, I decided to google places and am so happy I found these people.
Highly recommend
18 février 2024
Avis spontané
Réponse de Space General
Hi Damy. Thank you so much for taking the time to share your positive experience with us! We appreciate your recommendation and are delighted that you chose us after your search 😊 Happy Shopping!
Quick delivery and great bathroom…
Quick delivery and great bathroom cabinet.
14 février 2024
Avis spontané
Réponse de Space General
Hi Lucy! Thank you so much for the review. It's our goal to provide quality products and services that exceed your expectations. Enjoy your purchase! 🌟
I bought the vasagle kitchen storage…
I bought the vasagle kitchen storage cabinet kitset with barn door and am very happy with it.It didn't take long putting it together and looks great in my kitchen and matches my larger barn door cabinet in lounge that I purchased from farmers trading.As for customer service I found her very helpful and answered my queries promptly.Thank you space general.
13 février 2024
Avis spontané
Réponse de Space General
Hi Sandra! Thank you for sharing your positive experience with us! It's wonderful to know our customer service team could assist you efficiently. Your satisfaction is our top priority at Space General. Looking forward to serving you again! Thank you. 🙌
Still waiting on the order
Still waiting on the order. I've been in touch with the Space General team as the tracking email for the order was sent a week ago but it says "not found" for the tracking number supplied. No updates on where the package is which is tricky to make sure we're home at delivery (to make sure the furniture item doesn't get rained on or anything like that). Team member responded soon after I email them which was appreciated, but no update on the status of the package at all. Hope it will arrive soon...
Edit - thanks for the reply, I emailed late yesterday as a follow before posting this review. It arrived today, tracking didn’t update but sounds like there’s a reason for that. Product was packaged well and we were home so all good for delivery.
12 février 2024
Avis spontané
Réponse de Space General
Hi Holly,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced with the tracking of your order. Due to our recent warehouse move and integration of a new system, we encountered some technical issues that have affected our tracking services. We understand the importance of timely and accurate updates for your deliveries.
We appreciate your patience and the opportunity to resolve this for you. Could you please email us directly with your order details? We are committed to finding out the status of your package as quickly as possible and ensuring a satisfactory resolution.
Thank you for your understanding. We look forward to assisting you and making sure your order arrives safely at your doorstep.
Edit: Hi Holly. Thank you for your update. We appreciate your understanding and are glad the item was delivered.😊
Regards
Space Genetal Team
Storage Ottoman
I am very happy with the storage ottoman I recently ordered with Space General. I'm so happy with it that I've ordered another one. The ottoman has plenty of storage space and the seat is really comfortable.
10 février 2024
Avis spontané
Réponse de Space General
Hi Heather! Thanks a lot for your lovely feedback! We're super happy you're enjoying our product and thrilled you've ordered another. It means a lot to us. Enjoy your comfy and spacious finds! Thank you for choosing us!😊
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