Best Cleaner in London Avis 

215
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time I went to this Irish center. The security guard were fantastic. Friendly, professional, full equipment. If I ever need a security firm I would hire these guys in a heartbeat.

Noté 3 sur 5 étoiles

If you book Yas-Mut cleaning service, make sure Yassin himself is the one who provides it. He sent a member of his team to my apartment, and the results are really not what I expected. I had very high... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had recenly just moved in back to London and wanted to have our new home well cleaned and sanitised right before us to move in there. We needed to schedule everything from a distance as we were bas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sparkle Cleaning offered an amazing service. The cleaner arrived on time and did an incredible job at cleaning our kitchen/living room area, stairs and two bathrooms. Our house has never felt or looke... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services à domicile

Informations provenant de diverses sources externes

With a wide range of services that suit your every need and requirement, our team has the know-how and expertise to get done what you need done. Let us know how we can help, and we guarantee your experience with our professionals is enjoyable and satisfactory. We love to hear from our customers, so feel free to contact us with your feedback.


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4,4

Excellent

TrustScore 4.5 sur 5

215 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(215)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Yassin and his team are amazing!

Yassin and his team are amazing. No job is too big and the place is always immaculate when they are done.

We had been through a few cleaners and had to keep replacing them as my housemates are very particular! They love the job Yassin does.

I would recommend the firm to anyone.

10 novembre 2017
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Noté 3 sur 5 étoiles

Unfortunately we can't recommend them.

Unfortunately we won't be using this company again and can't recommend them. Easy to get hold of initially and booked a convenient time with minimal fuss. Paying via PayPal is a good system.
I then had a call changing the appointment to the next morning. The next morning I had another call at the appointment time saying there was a problem and so could we go back to the original appointment (8.30am) the following day. That time came and went without anyone arriving. I called to find out what had happened (9.30) and then didn't get an explanation or a call back. I called again and after ringing 3 separate numbers got through to someone who apologised profusely and explained the time had been miscommunicated to the cleaner, but he was on his way. He would be there at about 1020, I was told.
He eventually arrived at around 1145. He did apologise for this.
To his credit the cleaner did a good thorough cleaning job. However he broke a number of small items, damaged several plants and made no effort to move things back to where they had been. Once he left I had to go around restoring order and picking up the pieces.
Obviously others have had a better experience but I'm afraid we will look elsewhere!

--- Update after I posted the above,
I had a call late Sunday evening from the manager of the business. In this call he did not apologise for the problems I mentioned above. He asked me to delete the review. I refused and explained why, after which he told me he would have to fire his cleaner as a result. (Which I said was unreasonable, and I'm very upset at the idea that a fair review might have lost someone a job).
As I said, the main problem was the disorganisation and lack of communication. I don't think calling your customers and asking them to delete reviews is appropriate.

5 novembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Good thorough job

Good thorough job. Super efficient and with a good eye for detail. 10/10

3 novembre 2017
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Noté 5 sur 5 étoiles

Excellent cleaning

Great cleaning. I got the owner himself, he was friendly, fast and efficient. He came on time and did a very good job. I definitely recommand yas-mut cleaning.

29 octobre 2017
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Noté 5 sur 5 étoiles

Professional and friendly service

Very professional. I booked a clean last minute, cancelled at the last hour, re-booked for the next day and still the service was amazing. A very friendly team came and completed a top job. Thank you!

22 octobre 2017
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Noté 5 sur 5 étoiles

Fantastic cleaning company!

Fantastic cleaning company! My oven was cleaned excellently by Yasin who also cleaned my kitchen, bathrooms and passageways in my home.. He did brilliantly and I will definitely use the company again. Thank you!

25 septembre 2017
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Noté 5 sur 5 étoiles

Nice reliable people and did excellent job

Nice people, easy to deal with. They were reliable and did a great job for a very reasonable price. They told us out carpets didn't need full cleaning and kept the price down as a result. Would definitely use them again

28 août 2017
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Noté 4 sur 5 étoiles

We had recenly just moved in back to …

We had recenly just moved in back to London and wanted to have our new home well cleaned and sanitised right before us to move in there. We needed to schedule everything from a distance as we were based in Basildon, but everything went smooth. We were happy to move in to a clean home, without even being there while the cleaners had cleaned it,so it was good decision having to hire this cleaning company!

28 juillet 2017
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Noté 5 sur 5 étoiles

Yassin is excellent at cleaning

Yassin is excellent at cleaning, provides impeccable customer service and is reliable. An example is that he showed up for a clean and then left without charging as we had too much of a mess with a bathroom being worked on and he didn't want to charge us for it. He's very flexible and has been pragmattic when trying to resolve issues that arise. He runs Yas-Mut as well and hopefully he is able to keep the same service level as he grows the business.

12 juin 2017
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Noté 4 sur 5 étoiles

Very good Cleaning

Very good. Yassin arranged cleaning with a very short notice and cleaning done very professionally.

21 mai 2017
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Noté 5 sur 5 étoiles

Great service

Brilliant service, the staff are slick and professional.

27 février 2017
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Noté 5 sur 5 étoiles

services

good cleaning services. trustworthy and did the job i asked them to do. will definitely use their services again. happy customer

24 février 2017
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Noté 5 sur 5 étoiles

Great Job... Great Price

Yas-Mut has been servicing our flat for some time and the level of cleaning has been consistent from day one. We have two dogs and doggy order is not a problem. After each cleaning the flat looks especially clean and smells fresh. 5 stars!

22 février 2017
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Noté 5 sur 5 étoiles

Fast and Clean

Company staff,clean my house carpets,falls,small bits to.Good service fast clean,Spot on! Thank you

21 février 2017
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