Special Moment Avis 

Purchased a personalised memory bauble. Speedy delivery and arrived today ahead of delivery time. Well packaged and intact. Bauble is lovely , good value for money. Would definitely use Special Moment again Thank you

One of the best online companies I have used. Kept in touch with me throughout the whole process, the gift I bought arrived in good time and well packaged. And the gift was superb. Will definitely use again. So glad I found this company. Well done !!

10/10 service from start to delivery.

I ordered a personalised tea light candle holder and I couldn’t be happier with it. The delivery was extremely fast, and the item arrived beautifully made and exactly as described. The personalisation was perfect and made it feel really special. Excellent quality and service — I would definitely recommend and will be ordering again.

I ordered a necklace and two days later I got shipping info saying it was delivered, but it was not. After contacting the company, Stefanie was so quick to look into the issue. She responded quickly and got everything sorted out. It was actually an issue with the receiving mailing office. I bring this up to show tell how great their customer service is. I received my product a few days later and it is beautiful and I can't wait to give it to my daughter. I will be a returning customer.

Excellent product, so easy to order and received promptly, great quality and a very good price, would thoroughly recommend using this company and I certainly will do again.

I ordered a gift for my granddaughter's christening, a silver engraved heart trinket box with cross and chain. It was so easy to use their website and make the purchase. I ordered it on the evening of Thursday 29th and received an email the day after (Friday) to say it was ready and being dispatched. It was delivered safely on Saturday 31st. Very good service from start to finish. I love the finish product, which is done to a high quality. I would highly recommend this company for any gifts.

So pleased with these personalised photo albums. They were smaller than I expected but in-fact perfect for 6x4 photos. I ordered two albums for my twin grandchildren’s 18th birthdays with photos memories of their 18 years. They were thrilled with them and perfect size to store. In addition the company refunded one postage charge as I’d ordered on separate days but they sent both albums together. So impressed with the honestly of the company. Delivery was prompt and good communication- thank you

Absolutely stunning gift. Really exceeded my expectations.
Would definitely order again and would highly recommend.

Its perfect beautiful gift for my grandaughter, well wrapped fast delivery and something she can keep for ever, thank you sooooo much 😁xxxx

I ordered an engraved compass for my grandson's upcoming travels. The compass arrived quickly and it really is a beautiful item. Very very pleased thankyou.

Great service and lovely product, a personalised dinosaur book bought as a gift for a little boy. It's beautiful, colourful and lovely to see child's name throughout the story.
Great price too

I ordered this after having lost my furbaby in November..I was not disappointed, great and prompt delivery and I was pleasantly surprised on the excellent quality of this product….very pleased with value for money…it’s absolutely beautiful and I love it!! A lovely way to remember my beloved fur baby.👍❤️

the item of rosary beads necklace I bought where absolutely beautiful and my mum loved them will be ordering again in the future

Brilliant service and product

I ordered a personalised grave pot , it looks great , it’s was packaged really well and super quick delivery. Will definitely use this company again and will recommend .

Purchased this memorial vase as reflected a loved one gone too soon and not the traditional black which wasn’t fitting to remember a loved one so full of life and laughter.
It was not something I wanted to have the need to purchase but special moments made
the experience as trouble free, as possible, easy ordering process,
superfast delivery, most importantly, a beautiful product. Very responsive and professional, thoughtful, communications throughout.
I would definitely recommend.

I ordered a personalised snow globe and was a bit apprehensive as it was so cheap so wasn't expecting anything great.
I received the globe well within the stipulated time frame and its absolutely beautiful! I am really impressed so I'm rushing to buy another before Christmas!

Really disappointed to find that the ‘personalisation’ is just a sticker on the side of the candle which has so many air bubbles where it’s not been applied carefully, and which is already peeling off. These were meant to be Christmas presents for my nieces. I will not be buying from here again. Taking into account the delivery charge as well these were not worth the money.

Had a personalised book for my granddaughter it was wonderful, however I misplaced it so contacted special moments, nothing was too much trouble, they still had my details on file and swiftly sent me a replacement. I would highly recommend to anyone. Thankyou special moments

Fantastic all round service- the plaque is wonderful and will make a great gift for my husband.