Spectra Drive  Avis 

373
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very greatfull for how excellent your service is. During this stressful time, you have been outstanding and very helpful. I couldn't ask for better customer serive James Hove was well mannered... Voir plus

Noté 5 sur 5 étoiles

I finally received a payment for a written off car. Liability admitted by the third party from day one. Cant complain! James was a big help!

Noté 1 sur 5 étoiles

After an accident if you get a call from Spectra drive be tempted to DOUBLE CHECK this with your primiary insurance company. They act as a company that will offer you a hire car and get it to yo... Voir plus

Noté 5 sur 5 étoiles

From start, helpful advice, made you feel more relaxed after accident, arranged everything promptly including courtesy car. Many thanks James Covington. Highly recommended.

À propos de l'entreprise

  1. Service de leasing automobile
  2. aussi dans
  3. Compagnie d'assurance accidents

Écrit par l'entreprise

Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

373 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(373)

106 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Helpful and friendly

Kieran was so helpful and really helped me. Never nice to be involved in a car accident but he helped me understand what was going on. Thank you!

25 novembre 2024
Avis spontané
Noté 3 sur 5 étoiles

The whole experience started off really…

The whole experience started off really well but went very slow I could have been kept more informed which would have saved me so many phone calls the only time I felt confident was when Tom Martin contacted me by email. Waiting for my interim payment took the accounts department far to long to do a simple BACS transfer.on the good side after an email from Tom Martin the final payment was made within the week

21 novembre 2024
Noté 5 sur 5 étoiles

Great experience during not nice circumstances

My piont of contact was Kiran Farrow, he was always when I needed him to help with my entire claim including my courtesy car. His team were also fantastic. I hope not to be in anymore accidents. But should that happen this company is all I need. Thanks Spectra Drive and Kiran you've been amazing

12 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

i if accident in 2022 i was not in…

i if accident in 2022 i was not in fault .someone say go to spectra , sent me car audi Q7 ,i fi Volvo xc90 i think lots differ, women drive on my car on street parking , was in fault her insurane Liverpool victora will not pay car hire , now spectra coming to me for pay £8300, i last my car last my house and now i need pay this , i think women need pay this not me

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

100% recommend!!

Went through spectra drive to get a hire car following a car accident that was not my fault, spoke with Kieran who was extremely helpful and kind and helped sort it out within the hour of contacting him, can't thank Kieran enough and would highly recommend spectra drive to anyone, thank you again.

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

CAR CLAIM

Amazing service received my settlement with no issues in around a month

7 novembre 2024
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Réponse de Spectra Drive

We are happy to hear your claim against the at fault insurer was resolved swiftly, and that we were able to provide amazing service during this time.

Noté 5 sur 5 étoiles

Quick to deliver

Quick to deliver
Hassle free
Quality vehicle
No rush to pick up vehicle so time to organise an other vehicle

29 octobre 2024
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Réponse de Spectra Drive

During the process of a claim we always keep in mind the needs of the client, and strive to keep them well informed with some time to get themselves back on the road following the conclusion of their claim.

Noté 5 sur 5 étoiles

I could not fault Spectra Drive.

Amazing help and guidance, great communication from Neil and the team, hire car was of a high standard.
I could not fault Spectra Drive.

29 octobre 2024
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Réponse de Spectra Drive

Communication remains at the forefront of everything we do here at Spectra Drive, ensuring clients feel well informed during their claim. Thank you for your kind words.

Noté 5 sur 5 étoiles

I was in a 4 car smash on M1

I was in a 4 car smash on M1. I had the whole family with me and we were all banged and bruised. The next day Kieren rang me to help with all of the details and he was absolutely fantastic. I was in so much pain that I couldn't concentrate but he tool all of that worry onto his shoulders and help with everything. I can't thank him enough. I totally recommend these guys to help.

4 novembre 2024
Avis spontané
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Réponse de Spectra Drive

Being in a non fault accident can be a stressful time, and we always strive to keep clients reassured and well informed throughout the process of their claim against the at fault insurer.

Noté 5 sur 5 étoiles

Easy

I had a non fault accident and was in shock and didn’t know the process but Spectra talked me through it, big thank you to Kieran also he was very polite.

4 novembre 2024
Avis spontané
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Réponse de Spectra Drive

Your kind words have been passed on, and we are happy to hear we were able to keep you well informed.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, i would definitely recommend this company if you were ever in an accident, the work done by Ryan, Becki and Kieran to help me through this trying time was exceptional, they honestly went above and beyond

4 novembre 2024
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Réponse de Spectra Drive

Thank you for your recommendation and kind words.

Noté 5 sur 5 étoiles

From start to finish this claim has…

From start to finish this claim has very professional , and my claims advisor Kieran Fellows was very polite very carming and professional to the end the The company spectra where 10/10 in every aspect

30 octobre 2024
Avis spontané
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Réponse de Spectra Drive

We always strive to provide 10/10 service and are happy to hear this was delivered.

Noté 5 sur 5 étoiles

Very professional and very helpful…

Very professional and very helpful kieron farrow especially fantastic customer service.

28 octobre 2024
Avis spontané
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Réponse de Spectra Drive

We always strive to deliver top quality customer service, and your words have been passed on to the staff. Thank you.

Noté 5 sur 5 étoiles

Non fault accident

Being involved in a non fault accident has been extremely stressful. I was provided with a courtesy car on day of my accident which was great. I have at times required a lot of reassurance over the past 6 weeks to date. Thank goodness for Kerion at Spectra helping me to negotiate the thankless task of claiming against the party at fault's insurance which has been an awful experience. I can see the finish line now which is a great relief hopefully it won't be long now before I have my car back.

16 octobre 2024
Avis spontané
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Réponse de Spectra Drive

It is always out top priority to keep a client well assured during what can be a stressful time, and we are thankful for your kind words and that we were able to assist in your claim against the at fault insurer.

Noté 5 sur 5 étoiles

Great Service

Spoke with Spectra Drive for my Non Fault accident claim and I was very pleased with the level of service provided .

8 octobre 2024
Avis spontané
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Réponse de Spectra Drive

Thank you for kind words.

Noté 5 sur 5 étoiles

The car was great A4 audi did not want…

The car was great A4 audi did not want to give it back. Your staff were really good to deal with, very helpful and polite.

7 octobre 2024
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Réponse de Spectra Drive

We are very happy to hear that the Credit Hire vehicle which was provided was top quality, and that the staff who you spoke with matched this service.

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