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Lisez les avis des autres

Noté 5 sur 5 étoiles

No batteries, simple and flexible racing track for toy cars. You can move around the house or use in the garden if the weather allows. Good communication with company who gave advice to assist set up.... Voir plus

Noté 5 sur 5 étoiles

I had a slight problem with a track but Speed Track very efficiently and happily replaced the track, which was despatched the same day. A very friendly helpful team. Better still that a small UK compa... Voir plus

Noté 5 sur 5 étoiles

Little ones favourite Xmas present, what a great idea, he uses his imagination to create tracks for all of his hot wheels cars and has also found golf balls work well too 😬. So much more exciting tha... Voir plus

Noté 1 sur 5 étoiles

The sales material showed loop the loop capability - I have not yet been able to master a loop the loop for my children - with several adults input. The track is really only good for smooth inclined r... Voir plus

À propos de l'entreprise

  1. Fabricant de jouets et de jeux
  2. aussi dans
  3. Fabricant de jouets
  4. Magasin de jouets
  5. Magasin de jouets pour enfants

Écrit par l'entreprise

Speed Track is the two lane toy car race track. Super simple - just use the toy cars you have at home, attach the Speed Track to a window or door, roll it out and away you go. Gravity powered, no batteries or expensive extras needed. Creatively use what you have around the house to make bumps, jumps, tunnels and loops! Use indoors or outdoors and take it with you - play dates, grandparents houses, holidays etc. Speed Track is designed and manufactured on the sunny South Coast near Chichester, UK.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(158)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing product and customer service

My 3 (now 4) year old got this for Christmas and it’s been absolutely brilliant. He’s loved playing with it. Unfortunately it started to split so I contacted the company via email and was sent a replacement a few days later. The new track is fantastic, the plastic is much more flexible which I hope will mean this one doesn’t split!
Amazing customer service and product. Highly recommend!!!

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Wouldn’t hesitate to recommend!

Wouldn’t hesitate to recommend this product or company, absolutely brilliant. Such a simple and clever product that we take everywhere we go (grandparents, camping etc) and it always gets well used and all kids love it. We got it when my daughter was 2.5 and she is still using it now at 3.5. We started having a small issue with the track but contacted the company who had it sorted extremely quickly. Couldn’t ask for anything more!

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Speed Track is Awesome!

Speed Track is awesome!

We got one for our son's 7th birthday. Usually incredibly active, he'd had a rather nasty arm break just before and had been fragile and sedentary for a week.

His first 'exercise' was running up and down zooming cars, collecting cars, zooming cars again, fetching more cars, and on and on. The arrival of Speed track genuinely felt like a change in trajectory for his healing.

We recently used the track for a stall at our school summer fair - a token for three cars and try to jump into a bucket (bullseye) or into the surrounding hoop. Cars went everywhere, much joy was had, and more than £200 worth of tokens were spent!

It's been on holiday with us and, a year since he got it, it still comes out on a fairly regular basis.

A brilliant idea, brilliantly executed - Chapeau Sarah!

6 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Underwhelming & overpriced

The sales material showed loop the loop capability - I have not yet been able to master a loop the loop for my children - with several adults input. The track is really only good for smooth inclined runs, jumps or kicks on the track will cause the car to fall off/crash much to the kids frustration and disappointment. Given the 5m length was c£45 at the time, I expected something higher quality. I’ve tried a variety of cars - hot wheels etc to no avail. sadly the concept (which looks good on the website), did not live up to reality.

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product, my son has spent countless hours using the track. And when we had an issue with the track, the company were quick to respond and a provide a suitable resolution. Highly recommend

10 juin 2024
Avis spontané
Noté 2 sur 5 étoiles

Track lasted less than 12months with…

Track lasted less than 12months with very little use. Contacted customer services after 12 months to be told I could have a small discount on a new track.

For a product that will cost less than a couple of pounds to manufacture and sold for £30+ you would expect better service when it clearly has manufacturing defects.

Shame as if the plastic used was more flexible and less brittle it would have been great.

29 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent toy and customer service

I purchased our speed track last summer. It's been used a lot and we've enjoyed making different tracks and testing different cars, the cars glide amazingly well on the track so lots of opportunities for jumps and fun races. We have used it overseas, in the garden and indoors and it works great everywhere.
I've contacted support twice, each time their service has been second to none. The replies are quick, friendly and totally customer oriented. I would not hesitate in recommending this product or this company

31 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I had ordered the Track including 2…

I had ordered the Track including 2 cars for my Grandsons Birthday. My parcel arrived on a Saturday morning, when I opened the box there was only the track inside, no cars.
I emailed after opening the box and much to my surprise I received a response within 15 mins, it was Bank holiday weekend therefore I did not expect a reply until at least Tuesday.
Lauren responded, apologised and informed she will send the Cars straight away, they arrived today Tuesday. Thank you for sorting this out so quickly

28 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic after sales service from this…

Fantastic after sales service from this company. My son loved his Speed Track when it was opened on Christmas Day, however we had some issues with it not being very flexible. No problem at all with the company, after initial contact and very speedy response. They very quickly dispatched a replacement track which is nice and flexible, and my 4 year old son absolutely loves it. Great product and service.

13 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product great customer service

I ordered the track in February for my son’s 5th birthday he absolutely loves it. Unfortunately multiple cracks developed which I was upset about however I contacted customer service and the response I had was brilliant. The problem was dealt with straight away and a new track was sent out which I received the following day.
Would defo recommend this business and the speed track to any parent of a car crazy child!

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service; my original order got lost in transit so after an email to customer services, Lauren promptly organised for another speed track to be sent out which arrived a few days later.
My two boys are loving their speed track and making different tracks! Highly recommend.

14 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

speed track.

My boys where brought this speed track as a gift and honestly have and do have so much fun with it. The company also has an amazing customer service and are very helpful. Would highly recommend, 5 stars from me

13 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great small business

Great company with great customer service to match. Experienced a fault with our Speedtrack but the customer service team were quick to arrange a replacement for delivery.

3 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

What a fantastic little company

What a fantastic little company! The speed track product is great and our son loves it - it also arrived unbelievably quickly. We did experience a quality issue and the team dealt with it so well with excellent responsiveness and service. We also needed some help with a missing part after a breakage and again they were so helpful and generous. Truly impressed and would definitely recommend!

8 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent gift and excellent service!

Excellent gift and excellent service!!

My nephew loves his Speed Track, it couldn’t be easier to use either.
I had an enquiry recently and had to contact customer services.
The team couldn’t have been more helpful and prompt. My request was resolved entirely within an hour, where other businesses with similar queries have taken days and sometimes weeks.

Great service from start to finish.

Would absolutely recommend this to anyone with children (or adults) who love toy cars!!

3 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

A must have for toddlers!!

The speed track is such a brilliant idea and has provided lots of fun for both my toddlers. I like that the possibilities are endless and we are forever trying to create the perfect loop! Customer service is prompt and helpful also. Definitely recommend!!

29 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The track is great

The track is great, really simple to set up and put away. I had to a follow up query with customer service and they couldn't have been more helpful. Really impressed.

17 juillet 2023
Avis spontané

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