Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Voir plus
L'entreprise a répondu
I recently had a procedure here, and I honestly couldn’t have asked for a better experience. From the moment I arrived, everyone was so friendly, kind, and professional. The staff took the time t... Voir plus
L'entreprise a répondu
The initial consultation at the hospital was informative and well organised. The consultant was professional and fully understood my complaint. I was well informed whilst awaiting treatment and the... Voir plus
L'entreprise a répondu
Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Voir plus
L'entreprise a répondu
Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.
Écrit par l'entreprise

Ramsgate Road, CT9 4BG, Margate , Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Spencer Private Hospitals Ltd
Always greeted with a smile and welcomed to the unit on arrival. Staff at each stage of the visit are cheerful and helpful if have any questions.

Réponse de Spencer Private Hospitals Ltd
consultant explained everything clearly & concisely.
Appointment on time.
A quick & efficient appointment. Thank you very much.

Réponse de Spencer Private Hospitals Ltd
I had a laparoscopy and stayed one night at Spencer Hospital in Margate. All the doctors and nurses were amazing. They were very carrying, kind and friendly. During my recovery, the nurses took very good care of me. Prompt to check on me, serve tea and relieve pain. On discharge, they answered all my many questions and gave me tips for home recovery. They are a very well run team, efficient and professional.

Réponse de Spencer Private Hospitals Ltd
Staff very nice and I felt well cared for

Réponse de Spencer Private Hospitals Ltd
Easy to contact and inquiry dealt with efficiently

Réponse de Spencer Private Hospitals Ltd

Réponse de Spencer Private Hospitals Ltd

Réponse de Spencer Private Hospitals Ltd
The team at the eye clinic are great but the parking situation is terrible. Most of the people who attend the eye clinic are elderly and are driven to the Spencer wing. The nearest disabled parking places are a long walk away. This wasn't just on this visit, it happens every visit.

Réponse de Spencer Private Hospitals Ltd

Réponse de Spencer Private Hospitals Ltd
Celina Chand was very good explained each and every exercise I need to arranged for more sessions

Réponse de Spencer Private Hospitals Ltd
The staff are very efficient and kind. The doctor explains everything .

Réponse de Spencer Private Hospitals Ltd
It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l felt very comfortable. All kitchen staff, Porters everyone took care and made you feel relaxed.Spencer Hospital was kept very clean

Réponse de Spencer Private Hospitals Ltd
the lady i spoke to was extremely helpful and understanding re my query about appointments

Réponse de Spencer Private Hospitals Ltd
Staff were very nice ,the Dr was amazing ,explained everything in a easy way to understand .

Réponse de Spencer Private Hospitals Ltd
I really don't want to be a regular visitor but it's always a pleasure, parking code always provided the day before an appointment, really friendly helpful staff, all areas always clean, helpful appointment reminders via text, just great service all round.

Réponse de Spencer Private Hospitals Ltd
Had hernia operation on 8th August 2026 although i had a good experience with staff and doctors, when discharged i wasn't offered a six week checkup ! and since my discharge i have had a uncomfortable recovery starting with constipation after taking prescribed medication on discharge.
I was and still worried that the constipation was so bad it might of reversed my hernia repair , so called Spencer hospital and after conversation with call handler was redirected to a secretary who suggested if it has been reversed by the constipation this would require another refferal and if nessarry another operation not their responsibility apparently! Even though the prescription for the co-codamol was given to me at discharge and this was the reason for my discomfort.
Not sure this is fair to me or our wonderful NHS who paid for my treatment.

Réponse de Spencer Private Hospitals Ltd
All went as expected with no delays. staff was courteous too.

Réponse de Spencer Private Hospitals Ltd
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.