I got a gorgeous dress yesterday for a wedding. What a fantastic shop so much choice so many beautiful dresses. The girls are so lovely and helpful. 5 star experience.
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Lisez les avis des autres
Ordered a beautiful pair of boots that had been recommended by Rachael on her stories as being generous on the calfs. Unreal boot that I can wear with skirts that fit perfectly. Ordered online and col... Voir plus
Purchased item in sale online, waited a week & hadn’t received so contacted store. Item out of stock, we can’t fulfill your order so we will refund you, yet item still instock online. Made them aware... Voir plus
Wrong trouser delivered. After a couple of emails, managed to get a response from the owners who were very helpful/responsive and arranged a return with postage cost refunded. Hopefully will have bett... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Spoilt Belle Boutique is a ladies fashion and accessories store selling well known brands and trusted brands sourced worldwide.
Coordonnées de contact
21 broad street, BT456EB, Derry, Royaume-Uni
- 02879300775
- hello@spoiltbelle.co.uk
- spoiltbelle.co.uk
4,1
Bien
55 avis
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I got a gorgeous dress yesterday for a…
I got a gorgeous dress yesterday for a wedding. What a fantastic shop so much choice so many beautiful dresses. The girls are so lovely and helpful. 5 star experience.
18 avril 2026
Avis spontané
Waited far too long for my delivery 11…
Waited far too long for my delivery 11 days to receive my order. Order confirmation says 5-7 days.
30 juillet 2025
Disappointed sale shop
Purchased item in sale online, waited a week & hadn’t received so contacted store. Item out of stock, we can’t fulfill your order so we will refund you, yet item still instock online. Made them aware that it was still available online & the reply was oh it’s just been purchased by someone in store. This isn’t first time this has happened with purchasing online on spoilt belle.
30 juin 2025
My order was never shipped
I am very dissatisfied... I placed an order on June 20th — it's for a Guess skirt. Since that date, my order has been pending pickup by the delivery service. I do have a tracking number, but apparently the package never left the warehouse. I requested a refund, but I haven’t received any update...
20 juin 2025
Avis spontané
Love Spoilt Belle boutique and have…
Love Spoilt Belle boutique and have bought a few things from it. Recently ordered a dress online but unfortunately had to return it ( too big). Was shocked to find the return shipping fee was £8.71. I live in the UK.
Has really put me off buying from SBB again. So for a dress that i dont have, im only receiving 2/3 of a refund ( initial shipping fee of £5 and return shipping fee £8.71)
17 juin 2025
Avis spontané
Réponse de Spoilt Belle Boutique
Hi Alison,
I’m so sorry to hear this. We are currently using a new system where we can send our customers a return label for their convenience. Of course you do not need to use this returns label if you prefer and you can by all means post back using your own postal service. With this system the returns shipping is live at the price set by the courier (usually Evri) and we have no impact on this at all. We would of course love to provide free returns however as a small business this isn’t possible 🥺. The returns charge is only processed if the returns label is used. I hope this helps and I would be more than happy to offer you a discount code for your next purchase 😌 Rachel x
When i received the package it was
When i received the package it was
Open and the box was damaged I emailed to see what way I could return the package no answer tried ringing and goes straight to voicemail which I left two and still
No reply bad customer service
2 juin 2025
Réponse de Spoilt Belle Boutique
Hi Rosaire, I’m so sorry to read this and disappointed that your package received damaged. I will make sure to pass this on to our courier company to make them aware. I have looked up your order and can see your return has been processed. 😌 Rachel x
Beautiful Guess bag
Beautiful Guess bag, exactly what i was looking for. Ordered it to take as airplane bag but sadly delivery did take longer than i thought it would. Ordered on Sunday didnt arrive until Friday.
27 mai 2025
Quick Turnaround
Placed an online order and was ready to collect the next morning, very quick turn around.
Love my purchase.!
29 mai 2025
Réponse de Spoilt Belle Boutique
Thank you so much Megan, we really appreciate your review! Rachel x
10/10
The staff in this boutique shop are incredible! So helpful and friendly, and the selection of clothes and accessories is incredible.
29 avril 2025
Réponse de Spoilt Belle Boutique
This is so wonderful to hear, thank you so much! Rachel x
Wrong delivery
Wrong trouser delivered. After a couple of emails, managed to get a response from the owners who were very helpful/responsive and arranged a return with postage cost refunded. Hopefully will have better luck next time!
29 avril 2025
Réponse de Spoilt Belle Boutique
Hi Heulwen, So sorry to hear that you received the incorrect item. Im glad that the team were able to resolve this for you and anytime you need to speak to us please feel free to pick up the phone and contact us on 02879 300775. Thank you so much for your review, I really appreciate it. Rachel x
I love spoilt belle and have been a…
I love spoilt belle and have been a regular customer for over 6 years.
I also follow their stories and Rachel’s instagram always good humour along with seeing lovely clothes
29 mars 2025
Réponse de Spoilt Belle Boutique
Aww this is so lovely to read! Thank you so much for taking your time to write a review and thank you for your support over the past 6 years! Rachel x
Package arrived on time
Package arrived on time, I waited in for the delivery in hindsight was a good idea, as the delivery driver left the package on the front door step, for all to see when passing by.
27 mars 2025
Réponse de Spoilt Belle Boutique
Delighted to hear, Thank you! Rachel x
Very good service fast dispatch time…
Very good service fast dispatch time and very helpful online
6 janvier 2025
Star buy
Ordering my purchase was easy and I collected in store which was quick and greeted with a smile, I love watching online videos and seeing the style in store, guess is my favourite brand 😊I will be ordering again very happy x
31 décembre 2024
My order was made and my parcel arrived…
My order was made and my parcel arrived at my request on the date I requested. It was on time and I’m happy with the service from the start to delivery.
1 novembre 2024
I availed of SBB fantastic 20% off…
I availed of SBB fantastic 20% off weekend and treated myself to a new Guess handbag 🙈. Stunning bag, amazing price and very prompt dispatch/delivery!
30 septembre 2024
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