Stairbits Avis 

207
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The only company that supplied the rails we needed. Delivery was prompt, items were very well packaged, and service was great. Thanks.

L'entreprise a répondu

Noté 5 sur 5 étoiles

After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant

Écrit par l'entreprise

High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

207 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(207)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

The only company that supplied the rails we needed. Delivery was prompt, items were very well packaged, and service was great.
Thanks.

15 mai 2026
Avis spontané
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Réponse de Stairbits

thank you for taking the time to review, I'll past the message on to the team

Noté 5 sur 5 étoiles

Excellent customer services via Natalie…

Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service.
Very pleased with the quality of the parts ordered, in fact very chuffed with having found this company and would highly recommend. Big thanks.

8 avril 2026
Avis spontané
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Réponse de Stairbits

thank you for taking the time to review, very much appreciated

Noté 5 sur 5 étoiles

Very professional and efficient…

Very professional and efficient company: got call to confirm shipping;delivered over night in perfect condition.
Handrail is good quality and was easy to fit. Thank you Stairbits!!

6 février 2026
Avis spontané
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Réponse de Stairbits

thank you for taking the time to review, very much appreciated

Noté 5 sur 5 étoiles

1st time i have used these..brilliant…

1st time i have used these..brilliant from start to finish..even a reminder off Natalie,when my deliver will be coming...product is to notch...very efficient company will use again.

15 octobre 2025
Avis spontané
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Réponse de Stairbits

Thank you for taking the time to write a review, I have passed on the message to Natalie, she was over the moon.

Noté 5 sur 5 étoiles

Excellent products and service

Friendly, helpful and informative manager Nicky.
We are returning customers, and bought spindles & infills for an existing boarded up staircase.
Great products at a great price delivered well packaged and promptly. Our staircase looks fantastic.
Thanks

5 septembre 2025
Avis spontané
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Réponse de Stairbits

Thank you for taking the time to write a great review, very much appreciated.

Noté 5 sur 5 étoiles

Ordered a replacement step for my…

Ordered a replacement step for my stairs. Arrived very quickly and all in order. Customer service team are very helpful. Will definitely order again for any replacements.

18 septembre 2025
Avis spontané
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Réponse de Stairbits

Thank you for taking the time to write a lovely review

Noté 5 sur 5 étoiles

Quality item

Found an exact match for my stairs. Quick time from ordering to delivery arrived well packaged. A lovely made item

30 juillet 2025
Avis spontané
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Réponse de Stairbits

Thank you for taking the time to write a review, glad we could help.

Noté 5 sur 5 étoiles

Reasonably priced hand rail

Reasonably priced hand rail, easy to order, I was called day before delivery to let me know item was on it's way. I ordered on Friday afternoon, goods were in my home early Tuesday morning. I'm very pleased with everything!

10 juin 2025
Avis spontané
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Réponse de Stairbits

Thank you for taking the time to write a review.

Noté 5 sur 5 étoiles

Fantastic service received from this…

Fantastic service received from this company. They were extremely helpful and produced an excellent quality product. I would definitely recommend.

1 avril 2025
Avis spontané
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Réponse de Stairbits

Thank you for taking the time to write a review, they really help. So glad you were happy.

Noté 5 sur 5 étoiles

Great service from the family team at…

Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t down to Stairbits.

It’s great to support a local business that delivers quality products, especially when trying to match an existing Victorian staircase—something the big chains and merchants couldn’t manage. Highly recommend!

21 février 2025
Avis spontané
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Réponse de Stairbits

Thank you so much, for taking the time to write a great review, very much appreciated.

Noté 5 sur 5 étoiles

our "new" staircase!

Stair bits couldn't have been more helpful from welcoming us in to see the the hand rails, cutting bespoke lengths we needed, to the shipping of our purchase, we now have a beautiful new staircase.

1 mars 2025
Avis spontané
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Réponse de Stairbits

Thank you so much for taking the time to write a great review, so glad we could help.

Noté 5 sur 5 étoiles

Ordered 4 newel posts

Ordered 4 newel posts, some were damaged, replaced promptly, all done within 5 working days of origanal order.

Thank you, would defiantly recomend.

26 février 2025
Avis spontané
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Réponse de Stairbits

thank you for taking the time to review, glad we sort sort out the problem

Noté 5 sur 5 étoiles

The stair parts were delivered promptly…

The stair parts were delivered promptly and in good condition. The quality was excellent and the price was very competitive

7 février 2025
Avis spontané
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Réponse de Stairbits

thank you for taking the time to review, every review helps.

Noté 5 sur 5 étoiles

Just thanks for the exceptional …

Just thanks for the exceptional service and products from the 1st call to the completion of the order absolute 1st class . It’s a 👍👍👍👍👍

30 janvier 2025
Avis spontané
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Réponse de Stairbits

Thank you for taking the time to send a great review. I will pass on the message to the team.

Noté 5 sur 5 étoiles

Amazing service

Amazing service . Efficient , professional and went beyond when I contacted them about a repeat order . I would recommend so highly as there are not many Companies that still provide great customer care at every level . Thank you

24 janvier 2025
Avis spontané
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Réponse de Stairbits

Thank you so much for taking the time to review, very much appreciated.

Noté 1 sur 5 étoiles

Absolutely dreadful delivery service

Absolutely dreadful delivery service. Items were to be with us yesterday between 5.20pm and 6.20pm. We waited and waited then received text stating delivery was attempted but no one was in.
Absolutely untrue.
Next delivery is in 4 days time i.e Christmas Eve which will severely disrupt our holidays, as we now have to pay extra for the item to be installed and for a member of our team to be available.

20 décembre 2024
Avis spontané
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Réponse de Stairbits

POTENTIAL FAKE REVIEW WARNING:

We are eager to help but don't seem to have a customer with such a name registered - If however you are genuine, then apologies and please email me on: sales@stairbits.com and let's try to resolve your issue. thank you

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