Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... Voir plus
L'entreprise a répondu
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The only company that supplied the rails we needed. Delivery was prompt, items were very well packaged, and service was great. Thanks.
L'entreprise a répondu
After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... Voir plus
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Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.
Coordonnées de contact
Richman Uk Ltd, 37-39 Second Avenue, Bluebridge Industrial Estate, CO9 2SU, Halstead, Royaume-Uni
- 01787475456
- sales@stairbits.com
- stairbits.com
4,9
Excellent
207 avis
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Réponse de Stairbits
Thanks for taking the time to review.
Great customer service
Great customer service, a pleasure to deal with and top quality workmanship to add
29 mars 2023
Réponse de Stairbits
Thanks for taking the time review, glad you are happy with the product.
Ordered on Thursday night and delivered…
Ordered on Thursday night and delivered Monday morning, everything was really well packaged can't ask for anymore that that thank you
29 mars 2023
Réponse de Stairbits
Thanks for sending a great review.
Stair Spindles
I ordered some replacement stair spindles and although they weren't an exact match (not their fault of course) they were very close and pretty much undectable from the originals. They arrived promptly and were well packaged. Very pleased indeed
22 mars 2023
Réponse de Stairbits
Thanks for taking the time to review, glad we could help.
Réponse de Stairbits
Thanks for taking the time to review.
Possibly change your Carrier
26 mars 2023
Réponse de Stairbits
Hello Richard, thank you for taking the time to review, our biggest challenge is the courier services available to us, largely because lots of the services offered do not allow long lengths such as handrail to be transported. We will however keep trying to improve and our partner services.
Réponse de Stairbits
thanks for taking the time to review
Happy with service and product but bit…
Happy with service and product but bit unhappy with lack of communication as to the order status
22 mars 2023
Réponse de Stairbits
thanks for the review, we'll take note of the comments
Réponse de Stairbits
Thanks for taking the time to review, glad we could help
Fantastic!!!
Easy to use page to order from, items were delivered promptly and well wrapped so came in good condition. Ordered full length oak banister rail and 5 brackets, my wife loves the look and as it was bought for me as am slightly unstable on my feet, after putting it up I came down the stairs for the first time and grabbed it like it had always been there. Fantastic.
28 février 2023
Réponse de Stairbits
Great to hear you are happy, thanks for taking the time to review.
Quick delivery
Quick delivery of all the right (non-standard in some cases) parts, at competitive prices.
1 mars 2023
Réponse de Stairbits
Thanks for taking the time to review, glad we could help.
got the bits within 24 hours well…
got the bits within 24 hours well packed ,will use agian
23 février 2023
Réponse de Stairbits
Thanks for taking the time to review, hope to hear for you soon.
Product arrived in good time
Product arrived in good time, very well wrapped and with the correct fixings.
28 février 2023
Réponse de Stairbits
Thanks for taking the time to review, great to hear you are happy.
Excellent service
Excellent service, easy to use website and efficient ordering process. Good communications throughout with prompt delivery even quicker than the advertised timescale. Items were extremely well packaged and in top quality condition.
Well done folks.
27 février 2023
Réponse de Stairbits
Thanks for taking the time to review and the great comments.
Brilliant communication and a very…
Brilliant communication and a very prompt service. Will definately use again when needed and would recommend the company to everyone
2 mars 2023
Réponse de Stairbits
thank you for taking the time to review, hope to hear from you again.
Ordering was easy and fast
Ordering was easy and fast, expected wait time was 10-14 days due to being primed products. I think it came before that though. Only thing to watch out for though is when they send it out to the courier for delivery you need to make sure that someone is available for when the courier intends to deliver. It would be better if Stairbits got in touch with you first to say their part was done so you have time to arrange someone to accept delivery. The only reason I say this is because you only get an estimated despatch time at the start so cant plan in advance if you are at work like I was. Would it stop me ordering from them again? No as now I know what to expect.
14 février 2023
Réponse de Stairbits
Thank you for taking the time review, great feed back, we try to send out the items as soon as possible but, we are also going to start work on a new system to give you more time as a result.
Excellent craftsmanship and customer service
From the outset Rosie provided excellent customer service.
Upon receiving the spindles and newel post my expectations were exceeded. The craftsmanship and quality of the turinng and finishing was absluteley perfect. I would highly recomend Stairbits.
16 février 2023
Avis spontané
Réponse de Stairbits
Thank you for taking the time to review, I shall pass the message on to Rosie, its always great to hear you are happy with the stair parts.
Réponse de Stairbits
thank you for taking the time to review, glad we could help.
Réponse de Stairbits
Thank you for taking the time to review
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