Star Van Lines Avis 

141
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Star van lines move me from Chicago to SLC Utah. They was super professional, efficient and worth every dollar we paid. Thank you guys! We’re really appreciate all your hard work!!

Noté 5 sur 5 étoiles

At the end of April, I moved from Colorado to Los Angeles, Pasadena. Some friends recommended i reach out to a moving company called Star Van Lines. I worked out the pricing over the phone wit... Voir plus

Noté 5 sur 5 étoiles

We were moving from San Francisco to Long Beach California. After a brief search we settled on Star van lines. At first everything seemed easy we’d never moved that far before,but we wanted to try doi... Voir plus

Noté 1 sur 5 étoiles

we’ve researched sites online and it seems reviews can be all over the place. Star Van Lines wants your business but all at their demands. Several different reps call/text & you have to go over all wi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage

Écrit par l'entreprise

Star Van Lines is a Moving company (not broker) providing excellent services for customers. Serving long-distance, local, commercial moves. Packing and unpacking services, piano moves. Storage service can be provided and temporary storage use is free for our customers. We provide discounts for seniors, veterans and our permanent customers. Only fair prices and great service with respect, support and kindness. Our team is able to provide you with a quality experience , we are here to make your move as easy as possible. We are confident that every customer will find moving effortless with our expert and reliable moving team. We keep our customers informed. Every move is customized to meet the needs of each person, business, and family. As a nationwide moving company we are fully licensed and can serve your needs in California, Florida, Nevada, Washington, Arizona, Colorado, New York State, Texas , North Carolina , Georgia and deliver your loads nationwide. Start your move today with a free quote or make a call us by 855-822-2722 and our managers will be happy to help you and make your move stressless.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(141)

43 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I’d give Star Van lines more than five stars if I could

When I first made contact with Justin Gutierrez at Star Van lines, he made me feel comfortable immediately. After talking to several different moving brokers, I was glad that I find an actual company that handles everything from start to finish. The pricing was transparent. I did not encounter any up charges or extras or any of these other “hold hostage“ claims that other people have stated. Everything went according to schedule. The communication was awesome. They called me an hour before they would be there so I could meet them at the storage unit and then on the backend they called an hour before the delivery after they touched base with me before saying that they would be delivering on Monday morning. I highly recommend you contact Justin Gutierrez at Starr van lines. I’d like to give a big shout out to my actual mover.Serhii Prenko! He was just awesome and communicated with me all along the way as I moved from Bradenton, Florida to Las Vegas, Nevada. Call Justin for your move. You will be happy you did.

19 mai 2025
Noté 4 sur 5 étoiles

We moved within the city limits and…

We moved within the city limits and chose Star Van Lines on the advice of friends. Overall, we were pleased: the guys arrived exactly on time, they were polite, you can tell right away that they have experience — everything was done step by step, without fuss, they carefully packed the furniture and appliances. We were especially pleased that they used protective materials and did not skimp on film even on the old cabinet. However, at the new apartment we had to wait about an hour for unloading — they said they were stuck in a traffic jam, but did not warn us in advance, and this delayed the day a little.

Nevertheless, everything was delivered intact, nothing was lost or scratched, communication was professional, and the final price remained the same as in the estimate. So honestly — 4 stars. There were minor flaws, but the impression is still positive.

19 mai 2025
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Réponse de Star Van Lines

Thanks , Wesley for your fair review ! It was pleasure to help you. Have a great stay at your new home

Noté 5 sur 5 étoiles

Exceptional Service and Care – Star Van Lines Movers Go Above and Beyond

I had an incredible experience with Star Van Lines Movers, and I can’t recommend them enough. Artur, the owner, was amazing—he personally answered every call and managed the crew himself to ensure everything went smoothly. When a small issue arose, Artur even voided some charges to make sure I was completely satisfied. From the moment I reached out, the team was professional, efficient, and took great care with all of my belongings. Everything arrived on time and in perfect condition. Their customer service and transparency made the whole move stress-free. I’ll definitely be using them again!

22 mai 2025
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Réponse de Star Van Lines

Hi , Andrii! Thanks for your fair review ! It was pleasure to help you . Stay safe and good luck !)

Noté 5 sur 5 étoiles

Reason: Moving in with girlfriend

So yeah — we finally decided to move in together. Two students, one tiny budget, and a whole lot of random furniture (don’t ask why I own three desk lamps). Found Star Van Lines online and honestly wasn’t expecting much — just needed someone to help us not break our backs.

But man, they actually surprised me. These guys showed up early, didn’t waste time, and were cool with the fact that we were still stuffing things into boxes when they arrived One of them even helped me wrap my monitor because I clearly had no clue what I was doing.

Was it perfect? No idea — I mean, moving sucks no matter what. But nothing broke, the price was fair, and they didn’t treat us like we were dumb kids. That counts.

Would I call them again? 100%. Just hoping I don’t have to move again for a while.

8 mai 2025
Noté 4 sur 5 étoiles

The move was stressful for us

The move was stressful for us, but the Star Van Lines team did a 90% job. Everyone arrived on time, the things were packed well and quickly. There was a slight shortage of packing materials for some things, which is why we had to delay a little at the loading stage.

But, to sum it up, there were no serious problems, and everything arrived intact. They explained all the nuances regarding the price in advance, and there were no surprises. The cost of the service was acceptable, and if I need help with moving again, I will definitely contact them.

8 mai 2025
Noté 5 sur 5 étoiles

We’re your typical family

We’re your typical family: two kids, one rabbit, and way too many boxes labeled “important” even though no one really remembers what’s inside. Moving is stressful enough, especially when your packing list includes three beloved stuffed bunnies and a backpack full of LEGOs that “no one is allowed to touch because it’s dad’s LEGO world.”

We called Star Van Lines on a friend’s recommendation, and right from the first phone call, we felt like we were in good hands. Clear coordination, honest pricing — everything was discussed upfront. But what really stood out was how calm and kind they were once they saw our kids running around yelling, “Don’t pack me in a box!”

The crew worked efficiently but never rushed. One of the movers even smiled and said, “I wouldn’t stack that toy on top of the glassware unless you want a fireworks show on delivery” — and you know what? He was 100% right.

If I’m being picky, they were about 20 minutes late, but they called ahead, so we finished breakfast and let the kids watch one more cartoon. Other than that — flawless. Everything arrived safely, no scratches, no stress. The kids calmed down, the rabbit didn’t even notice the change of address.

So yes, I’d definitely recommend Star Van Lines — especially to anyone whose home is full of more than just “stuff.”

5 mai 2025
Noté 5 sur 5 étoiles

Recently I hired Star Van Lines Movers…

Recently I hired Star Van Lines Movers to move my senior parents to a retirement community, and honestly, I've never been so thankful that I chose them to manage it. It wasn’t about the boxes or the furniture — they were simply moving them — it was everything else.
The team showed up right on time and immediately put us at ease. They were gentle with my parents, really took their time with the fragile items — old photo albums, china, a few antiques — and made sure my parents understood what was happening at every stage. That level of patience and care meant a lot.
The move itself went incredibly well, with no stress, no delays and all our things arrived safe and sound. They seemed to get it: How much this day meant to us. Five stars, no hesitation — I’d be comfortable recommending them to anyone in their stage of life transition.

3 mai 2025
Avis spontané
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Réponse de Star Van Lines

Thanks , Angel ! Best wishes to you and your parents !

Noté 5 sur 5 étoiles

Was in need of a last minute local…

"Was in need of a last minute local move, do to a experiencing a surprise lease issue and these guys literally saved the day Star Van Lines Movers." I’d called one afternoon on a Thursday and the next morning on a Friday there was a crew at my door, all systems go — quickly, professionally and not a bit fussed about the pouring rain.

What struck me right away was how composed and ready they seemed. They had brought extra covers and plastic wrap to wrap both my furniture, as well as the floors and they complained not once about the weather or the rushed schedule. And yet, despite the time crunch, they packed with attentive precision.

Despite the slick sidewalks and narrow staircases, no damage was done and they handled it like pros. I anticipated at least a couple of nicks or delays — but nope, all was delivered dry and safe and on time.

Under these conditions, I’ve never had a move go this easily. The crew was positive, efficient, and really seemed to enjoy doing a great job. If you need help and daunted by the circumstances Star Van Lines Movers are the ones who would gracefully walk in and take control and OWN IT as they should.

1 mai 2025
Noté 4 sur 5 étoiles

I am sharing how our company recently…

I am sharing how our company recently used Star Van Lines Movers to relocate our office to a new building across town, and overall we were very pleased with the outcome.

From the first consultation, their team demonstrated excellent professionalism, providing clear timelines, cost estimates and a detailed relocation plan tailored to our needs.

On the first day, the team arrived on schedule and got to work straight away, handling sensitive equipment including computers, printers and servers with great care. Everything was securely packed and properly labelled, which made unpacking at the new location much easier.

One of our main concerns was to minimise downtime, and thanks to their efficiency and organisation, we were able to resume work the following morning without any significant delays.

The only minor issue we encountered was a slight miscommunication regarding the amount of packing materials required, which led to a slight delay in the initial loading process. However, the team dealt with this quickly and professionally.

In general, I can confidently recommend the Star Van Lines Movers service. Without it, the move would have been much more painful!

28 avril 2025
Noté 5 sur 5 étoiles

I recently moved from state to state…

I recently moved from state to state and picked Star Van Lines Movers after reading a ton of really great reviews — and I’m really glad I did. Their team distinguished themselves from the initial phone call. Where the representative walked me through every single stage, explained all the costs clearly, and there was absolutely no surprise charge further down the road either (rare these days!).

By the time moving day rolled around, the crew arrived on time, in uniform, and with a fabulous attitude that immediately eased my nerves. They treated my belongings — the fragile stuff and some of the larger, unwieldy pieces, especially — with great care. I was honestly blown away by how ingeniously they packed the truck; it was like a real-life game of Tetris.

But what mattered was their consistency. The delivery came exactly when they told you it would — no delays, no excuses. Not a single one was damaged, no scratches, nothing. They also assisted in setting up my larger pieces of furniture, which was a huge energy saver for me.

Getting the hell out of town can be stressful, but Star Van Lines Movers somehow made it feel easy. Professionality, transparency, and good heart, made them incomparable in the industry. I wouldn’t think twice about using them again or suggesting them to friends and family.

23 avril 2025
Avis spontané
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Réponse de Star Van Lines

Thank you very much for your fair review ! It was pleasure to help you with your move ! Take care and best wishes !

Noté 5 sur 5 étoiles

Had a great experience to have someone…

Had a great experience to have someone pack up and move the whole estate from Florida to NY. The movers did a great job and moved quickly. Definitely professional. I wouldn't hesitate to recommend to anyone. A bit of a language barrier with the movers, but my contact person Nick was excellant. Always flollowed through with any concerns at any hour i called both day and night. I wouldn't be back to upstate ny for a week. They have me 30 free storage. Obtained a storage unit close to my house and contacts star van lines and they moved my belongings to the unit the same week i called. Thank you Nick for all your help and the great communication you provided.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast response

Fast response, was in a bind, hired that night they where there the next day, hard workers, let you know how many days out they where and gave notice that they where coming, polite courtesy and respectful with belongings. I would absolutely hire them again

13 mars 2025
Avis spontané
Noté 4 sur 5 étoiles

good experience

Good guys! Affordable, responsible! Just be more concrete with your requirements and cooperate with moving company who's serve your moving needs. You're won't be disappointed. Recommend.

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great moving company

I recently used Star Van Lines for my long-distance move and I couldn’t be happier with experience! From start to finish the team was very professional and helpful. The team arrived on time on moving day, handled my belongings with great care and worked very fast. They did a beautiful job on packing as well! The delivery went really smooth too. Their attention to detail and friendly attitude made my relocation experience smooth and hassle-free. I’ll definitely use their service next time when I love and I recommended Star Van Lines to my friends. Thank you very much Star Van Lines!

10 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Awesome team, great boss!

Overall great experience with these guys, very professional and the boss was extremely helpful during our move. Every issue was resolved from loading to unloading in our new home! 10/10 recommend them for moving to friends and family when they talk about moving! You won't be disappointed!

20 janvier 2025
Avis spontané
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Réponse de Star Van Lines

Thanks , Andres ! It was pleasure to help you with your move .

Noté 5 sur 5 étoiles

"I had an outstanding experience with…

"I had an outstanding experience with Star Van Lines and couldn't be more pleased with their service. From the very beginning, their team was professional, courteous, and incredibly responsive. Scheduling my move was seamless, and they provided clear communication throughout the entire process.

On moving day, the crew arrived on time and worked efficiently, handling all of my belongings with great care. They took extra precautions to protect furniture and fragile items, ensuring everything arrived at my new home in perfect condition.

What impressed me most was how organized and hard-working the team was. They moved quickly without sacrificing the quality of their work. Not only did they complete the job ahead of schedule, but they also went above and beyond by helping me with a few extra tasks that weren't part of the original plan.

The pricing was fair, and there were no surprise fees. I highly recommend Star Van Lines for anyone looking for a reliable, stress-free moving experience. They truly made a typically stressful day much easier, and I will definitely use their services again in the future!"

3 janvier 2025
Avis spontané
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Réponse de Star Van Lines

Hi, Anuar! Thanks for your fair review! Best wishes to you and your family !

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