Statesman Appliances Avis 

Good communications and delivered within timeslot.

Best air fryer on the market. Real bargain.

Excellent customer service from Holly, Lynn and Helen . Instant answer to questions and very prompt resolution of the issue plus a great friendly attitude . Overall a very professional service .

Easy to use website and very helpful customer service post order.

Excellent customer service from Holly. Kept in touch in a timely manner, efficient and friendly. Even though we had forgotten to send off for the extended guarantee they still supplied a new element for the cooker and posted it first class. Can’t recommend highly enough. There will be Christmas dinner after all. Thanks again Holly

We purchased a statesman oven a few months ago with no issues until now. The oven had a fault turning it’s self on and off repeatedly after a week of phone calls to the retailer we managed to get a replacement oven. We now have a new oven that turns it self on and off repeatedly this very poor quality control and customer service is none existent so we now have to go through the hole long winded process again so no oven for another week or so 😡

I’ve just bought a cooker, fridge freezer and dishwasher for my new kitchen and I am very pleased with the all of the appliances I’ve bought , I was also very happy with the delivery . I will definitely buy a statesman product again.

I bought a Statesman electric oven in October. However the grill and top oven failed to operate at all, on delivery. I contacted Statesman directly and as per the warranty, they arranged for someone to attend for a repair. I sent several emails and had a few phone calls with them and they were so helpful and supportive - excellent customer service! I've now had the cooker repaired by a local service engineer and I am so happy with it. It's the best cooker I've ever owned!

Fault with my grill,emailed the company,lovely lady called Lynn just needed my receipt,then booked in engineer with the part provided,excellent service

I purchased a chest freezer, model number CHF150 on 10/12/23 to find the seal around the lid is not working as it seems to of lost its suction. Tried the hairdryer hack to no avail.Even tho the appliance is within its guaranteed period I have had to purchase a new seal/gasket for £28.68 as informed this is excluded from the warranty.The appliance is inside and has barely been opened so very disappointed with the purchase and would not recommend this appliance.

I ordered 3 built in appliances from my local electrical store after my kitchen refit last year. Really happy with all of them. I had to call an engineer to clear a blockage in my washing machine, he came within a couple of days and sorted the problem.

Absolutely terrible service!
I purchased one of their combination Microwave/Grill/Convection Ovens through Amazon on 30th September. The seller had placed my order directly with Statesman Appliances. The delivery date was 3-4th October. On 4th October I checked the item tracking info. At this time, Yodel didn't even have the item yet. Their tracking info said it was still with the sender! I canceled the order with the seller (not Statesman Appliances) and got a refund. The tracking info had updated to say my item was then expected by 9th October!. I will NEVER buy a Statesman Appliances product ever again!

This company is utter rubbish!

I purchased my statesman washing machine in 2018 and it’s still as good as new! No issues whatsoever, would definitely recommend and will be purchasing more items from Statesman. Great service all round!

Bought a tumble dryer stateman from amazon delivered 29th Aug opened it up put it on it was cold looked for reset button found ut and was broken £255 wasted

My cooker suddenly stopped working, but that was no problem, I had many good years and lots of fabulous baked goods. I wasn't expecting to buy a cooker, have other kitchen gadgets which is why I went for price - I only wanted to bake cakes (my cakes are soo good). Still struggling and haven't produced any type of cake in the past year. This oven is really bad. Looks like I will have to purchase another brand of oven. NEVER before, anywhere, have I been so badly let down by an oven. I will always warn people against buying this brand. I have given up trying.

Today, I had to buy a new cooker. It isn't a Statesman.

You will notice all the 5 star reviews I have given to various companies I don't give one star lightly.

Purchased electric cooker five weeks ago. Had never heard of Statesman previously, was recommended by dealer. Wrong decision to buy without research. Grill tray will not fit, have to force in use, enamel particles coming off sides. Does not reach temperature to cook properly, truly the worst oven I have ever used. My wish is to have a total refund, could then buy a proper cooker. Not fit for purpose.

Unfortunately I was in hospital when my old freezer broke down beyond repair. A very close friend emptied it and bought one from a local dealer last year. It's never been right. I phoned the supplier. Just a 10 min look and advice. Charge £60!!! Still under warranty. Never again. A really bad buy from a rip off dealer.

very disappointed that after just over 3 years my fridge has stopped working . the life expectancy for fridge freezer is 10_20 years!

Dishwasher just over 2 years old out of warranty does not wash dishes do not buy!!
should have had it returned when I bought it nothing but trouble with it

Had this little gas cooker for 22 years. Never let me down in all that time. Top edges under cooker top went rusty eventually and glass fell out inside oven door at the end of its life. Had a very good long life with us. Very happy with what I thought was a cheap basic cooker.