The Statue of Liberty and Ellis Island were fun to see; however, I didn’t realize that Ellis Island is undergoing a ton of construction, so a lot of areas are closed. By far the worst part was the Fer... Voir plus
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There were a lot of workers walking around pointing people in the right direction. Check in along with security was simple and quick. There were a lot of boats so plenty of opportunity to move from po... Voir plus
Was a good tour but I don’t know why you would think I would want half of my tour spoke in some other language other than English?
I clicked 4 out of 5 Stars, because there was no option to rebook when severe weather alerts are in effect! We got there, but the flash flooding in much of NJ (including Jersey City where the ferry do... Voir plus
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Statue of Liberty Guide is a trusted New York-based ticket service helping visitors from around the world plan and book their Statue of Liberty ferry experience — simply, quickly, and without the stress.
Coordonnées de contact
Etats-Unis
- statueoflibertyguide.com
3,6
Moyen
85 avis
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A répondu à 24 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Myself and my family traveled from…
Myself and my family traveled from Tampa Florida to go to the Statue of Liberty. It was our first experience and was really looking forward for my kids to experience the history. Your website when I order tickets clearly stated pedestal and crown access? We were able to make it to the views of pedestal, but we’re stopped from going to crown? We were very disappointed as I read when purchasing tickets. Clearly the word access means just that as I stated, in the beginning, my children were really looking forward to the views from the crown, and we were turned away. We will never purchase tickets from this site again.
30 juin 2026
Avis spontané
Réponse de Statue Of Liberty Guide
Hi Doug, thank you for sharing this, and I'm sorry the crown visit didn't happen for your family. Could you send us your booking reference on our Email: support@statueoflibertyguide.com ? We'd like to check exactly which ticket type was purchased for your visit.
Pedestal Access and Crown Access are two separate ticket types. Crown Reserve is capped at 300 visitors a day and typically must be booked few months in advance; Pedestal is a different, separate product with its own inclusions.
To be clear: our listing for this ticket does not include or mention Crown Access — Pedestal and Crown are sold as separate ticket types.
Once we have your reference, we'll review your booking and follow up directly.
Jett was a great guide
Jett was a great guide. The entire experience was great!
30 juin 2026
Avis spontané
Réponse de Statue Of Liberty Guide
Thank you, Tammy! We'll be sure to let Jett know how much you appreciated his guidance during your visit!
My review
The time was great the statue was great the booking was easy and location was easy to find
28 juin 2026
Avis spontané
Réponse de Statue Of Liberty Guide
Thank you, Rigveda! We're so glad everything from booking to location was easy and that you had a great time!
Réponse de Statue Of Liberty Guide
Thank you, Barbara! We're so glad our team was so helpful during your visit!
Jesse was amazing to work with in…
Jesse was amazing to work with in helping me book a group reservation. He was very thorough and professional, and made sure I received everything I needed for our tour group.
17 juin 2026
Avis spontané
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