Steamery UK Avis 

Very easy and extremely fast delivery

I love it really make my knitted Cardigan looks brand new again.

NOT happy. Only half the order arrived! The two main / expensive items were not in the parcel. TWO emailed follow ups have not been answered. Subsequent calls to customer service get only an answerphone despite being within stated office hours. This was supposed to be a Xmas present wrapped and sent by now. I intend to complain to FT who recommended & contact credit card to cancel charge. What’s wrong with you guys?

On time as requested

Item not delivered - appalling customer service. My item wasn’t delivered to my address, it was delivered to a ‘Neighbour’ half a mile away - ‘the Coop’! When I went to Coop they couldn’t locate my item. I logged a complaint by emaail with Steamery on 5 December - I have chased. I’ve still had no response. I called on a Wednesday 10 Dec at 145pm and the lines were closed, even though they’re meant to be open until 230pm. I’ve now learnt from the DPD app that my order (that wasn’t at the delivery location) is being returned to Beam Group! Please can someone tell me what’s happening with my order.

Didn't work.No reply to email. Don't answer the phone. Don't bother

All my woollen garments have a new lease of life thanks to Pilo 2 Fabric Shaver (it’s pretty too in sage!)

I have tried many other brands and price ranges but the shaver from Steamery is excellent quality, blades stay sharp and it is very easy to clean.

Huge bonus that is rechargeable.

I had sent an email no reply, I rang the first time and was on hold for half an hour. Second time I rang someone answered and said they will get back to me. Still heard no response!

Would definitely recommend this product, works really well, the water does run out quick but it’s very easily refillable and doesn’t bother me much, the only thing I would say is the wire is too small if you’re using it for things like bedding, otherwise does the job! Steams clothes beautifully!

Speedy delivery, Christmas present so haven’t used yet.

Product was even better than I’d hoped. Straightforward ordering, payment and delivery. Great service - will be visiting the site again soon.

I absolutely LOVE this steamer. It’s beautifully designed, wonderfully light and so stylish it actually makes me look forward to steaming! The sage colour is gorgeous and adds a soft, calming touch to my space. It heats up fast and works brilliantly, making the whole experience quick and effortless. Every detail feels well considered, from the feel in the hand to the way it glides through fabric. A perfect blend of clever design and function. Highly recommend.

Still missing some of my order .
Still waiting for a reply to my (second) email from Customer Service.
I’ll amend my review if and when this happens .

Easy to order

Horrific experience.
No one answers the customer care number.
Order left unfulfilled and not received.
Will be claiming the cost back from my card provider.
Absolute nightmare of a company.

Arrived quickly and is such a good purchase, wish I had done it years ago!

I’m only giving a 4 as only arrived today and keep being pushed to give a review!
Packaging good, communication good, easy to follow instructions

I accidentally ordered two of the same item and they wouldn’t cancel one.

Excellent and speedy delivery of the product.