StepChange Debt Charity Avis 2 311

At your darkest moment of debt,stepchange will pick you up help,listen and steer you in the right direction.We came out the other side and you will too,it seems like things never going be good again but they can and will.

An absolutely amazing charity, they were easy to contact and very understanding. The debt management plan took into consideration my incomings and outgoings so I only paid what I could afford each month. Before I came across step change I was taking out loans to cover other loans and getting into more debt, but with the help of stepchange I am now debt free.

I have recently completed a considerable repayment policy which has been ongoing for a number of years with Stepchange.I cannot rate their support and guidance highly enough.Always kind,non judgmental and supportive-I have been able to change my life round with them by my side-forever grateful.

I was in significant debt in 2018 which had piled up over a few years. At one point, I was paying £1600 per month in interest only. When the letters started arriving from the creditors, it caused me immense stress, anxiety and worry.

A friend recommended StepChange and it changed my life forever. I got into a DMP with StepChange, agreed a set monthly payment, StepChange contacted all the creditors and I started on my journey to become debt free. Luckily, I had a full time job which helped but there were several things that changed my spending habits. I was not able to use any credit cards since 2018, did not qualify for any loans, learned how to live on my salary only and while it wasn’t easy with the increase in cost of living and high energy bills, I, somehow managed.

Now that I am debt free, I don’t have thoughts of getting a credit card or a loan or a new vehicle. Life is passing with no temptations (so far). It has not sunk in still that I am debt free so I am having to remind myself. For the first time this month in 6 years, there is no direct debit towards my DMP. I have put the amount of DMP into a Savings account just to see if I can remain disciplined.

Amazing organisation. Do not hesitate to contact for help with your debts . Stepchange assisted with a VA and their advice was invaluable, communication was regular and informative. The whole process was easy and gave me peace of mind knowing that I am back in control once again .

The debts were adding up and they weren’t going anywhere until the day that I got in touch with step change they listened to me didn’t judge me just advised me as to what I needed to do, They then arranged everything and set me on the path to clear my debts,
As long as you’re willing to accept the arrangement and do what is necessary they’re there for you.

Really good

Exceptional ,organised and professional company. No judgement. Just rebuilt my self esteem in support and direction….😎

Excellent support and understanding at a time of great stress.
Staff were committed and knowledgeable and really helped guiding me through the difficult situation I found myself in.

They were fantastic and gave me help and reassurance through a very stressful time

Extremely helpful and understanding.

Very helpful from start to finish, I always had someone to speak to when I had questions. It all went very smoothly and I would highly recommend stepchamge.

very helpful all the way through the 5 year procedure

I am now debt free thanks to the Iva in place and staff at step change were wonderful. Please find out all the charges before you commit to it. It’s just one payment a month and no more nasty letters in the post or phone calls.

Contacted Step change after finding myself in a worse and worse position financially every year getting to a point I had nowhere else to turn , everyone I have spoken to has been , polite , kind and generally careing , The VA team has been great and today my IVA was approved , I am now looking forward to a better year instead of waking up every day wondering how I am going to manage to pay this and pay that , thank you stepchange

StepChange have been fantastic in helping me get in to an VA. The customer service is out of the park! Top notch! They are so helpful and guide you all the way through the process & are on hand to help anytime, whatever the question. Massive thank you to Rachel Jagger who has been my IVA person, meeting my creditors after preparing all my info. She has and is amazing! Than you Rachel, thank you StepChange for helping me see that there is/are people out there to help & care.

Easy to work with and set up, good communication - Good company to use

I get this place tries to help people but in my case they made my life and credit history worst off in the long run when I first contacted them 4 years ago they put me on a DMP but my debts were so high I would of been on that plan for 13 years then I had another incident in life which ended my DMP with them they then advised to put me on another DMP and again it failed I then reached out to the National debt line who were amazing who put me in touch with the CAB who set up a debt relief order and it all was sorted in a month now I’m just waiting for it to be accepted and rebuild my life I get I’m the one who ended up in debt but the advice and solution I was given from step change would have kept me in debt until I died

Great experience helped me on the road to being debt free it seemed daunting at first but can’t believe how quick it went until my dmp was up and creditors were paid off

I gave 5 star's because stepchange helped me to get debt free, and they was always there for me, if you are in debt I would recommend giving stepchange a call they are brilliant they will help you with all your debts.