Sterling Home - Edinburgh Avis 

Our sales person was very helpful and knowledgeable. We did not feel pressurised and helped us make the right choice.

The staff in store are amazing and lovely. However, then I got home and ordered more stuff online. Then I opened some of my cutlery and plates. One of my forks and knives were bent. Some of my plates had marks on them. I emailed customer support twice and filled out an online form. I am still waiting on a response it has now been 2 weeks. For the price you pay, I would advise somewhere else.

From placing the initial order in store to taking delivery of the items, Sterling Home were helpful and accurate in the delivery timescale, delivery once the item arrived with them was very quick and painless, would use them again without hesitation.

First of all the sales assistant was fantastic, no hard selling just a lovely lady. Elaine Hamill

Bought our sofa bed from this company as after visiting many stores this was the only one that did not harass us from the moment we walked in the door till the moment
we left!! The sales person let us know he was there and then left us to browse. Were given time to actually look at the product, discuss it with my husband before WE approached the sales person when we were ready for more information and a demonstration of the product. Great product and great sales technique- which we advised his boss of before leaving the store. If more sales personnel conducted themselves in this manner instead of continually pushing the hard sell I am sure much more items would be sold with greater customer satisfaction leading to return sales.

Staff were friendly and attentive. Massive selection of goods.

Very friendly, helpful staff from showroom to delivery people. The payment staff were lovely too, but the standardised message I received regarding payment was very annoying...being told to "contact the number urgently to make payment or we may have to charge you storage and can't guarantee we can hold on to your item" etc etc...particularly
galling as sofa was several months late!! Otherwise, good experience and would shop there again.

Very quick service on delivery with no problems

Very pleasant and knowledgeable staff when picking our new mattress and a really good price

Huge range of choice for any house and budget ,also great value ,staff are very helpful and keen to help 👍

Dealt with quite a complicated order with expertise. Part of the order had quite a time lag , but eventually came much earlier than expected. Friendly and knowledgable. Trouble free delivery

We have shopped here for many years and bought quite a lot of furniture here. The store is attractive and pleasant and the prices are competitive. The staff are always friendly and helpful. We like it.

Pleasant helpful assistants, quality products and reliable communications.

The whole experience was great, I was kept informed and the delivery men were very professional.

The sales man was fabulous so helpful nothing a bother!

Great communication and sofas arrived on time

Very helpful staff in the carpet section. Gave excellent advice and assisted greatly in our choice of rug. As it was a circular rug we wanted the choice was fairly limited but the staff persevered and finally got us what we wanted. Delivery was very prompt and it arrived on the day and time advised. Very happy with our choice

Elaine was knowledgeable about the product and very helpful