Davie the salesman was very friendly , helpful and knowledgeable on all aspects of furniture ranges , we bought an Italian style dining table and the whole process from picking out our choice and pur... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4 Whitehill Road, Fort Kinnaird, EH15 3HR Edinburgh, Scotland, GB
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The process of buying a couple of new sofas went fine. Its the additional information that was poor. We asked if Sterling took away our existing sofas and was told no but Sterling have a relations... Voir plus
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The assistance given by Clive in helping us choose our carpets war excellent.we were kept well informed all through the process and the first class experience of the carpet fitters from synergy carpet... Voir plus
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Exceptional service on all fronts from both both Angus and David (with the beard) at Sterling Furniture, Kinnaird Park. These guys are the people to deal with — their product knowledge and genuine cus... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'ameublement et de décoration
- Magasin de matelas
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de revêtements de sol
Écrit par l'entreprise
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Coordonnées de contact
4 Whitehill Road, Fort Kinnaird, EH15 3HR, Edinburgh, Scotland, Royaume-Uni
- 0131 6570820
4,6
Excellent
241 avis
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A répondu à 100 % de ses avis négatifs
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No problems everything great
1 octobre 2023
Delivery men
Delivery men efficient and friendly. Ensured new mattress fitted and was alright.
19 janvier 2024
Great friendly service beautiful…
Great friendly service beautiful furniture and swift delivery thank you Sterling
19 décembre 2023
Good choice of dining/kitchen chairs
Good choice of dining/ chairs, friendly, attentive and very knowledgeable salesman . 2 month waiting time for our chairs but we expected a bit of a wait. They arrived on time and delivered practically as soon a they were unloaded from the ship! We are very pleased with the chairs and the after sales and delivery service has been excellent.
21 décembre 2023
Choice
Choice, price and quality of the product I bought. Staff were very knowledgeable and polite. Explained difference in quality of product I required.
Delivery was faultless
11 janvier 2024
The staff where very knowledgeable…
The staff where very knowledgeable courtois and helpful.
8 novembre 2023
So impressed with Sterling
So impressed with Sterling, great value, delivery was on time and furniture was assembled for no extra cost.
10 janvier 2024
|The chairs we thought we were buying…
|The chairs we thought we were buying had completely different backs to the chairs we got. We were led to believe that the chairs we were buying had movable head rests which they did not. At no time were we told that it would cost about £160 for each chair back. On complaining we were told that a manager would phone us - he didn't. When we called to complain about that, we were told a senior manager would contact us and sort everything out - again he didn't. You win, we give up. Very bad customer service.
19 janvier 2024
Sterling made buying my furniture easy
Sterling made buying my furniture easy. Sales assistant asked what I was looking for. She rally listened to what I said and helped me find it. Sterling also kept me informed of delivery. Delivery was seamless.
26 janvier 2024
Delivery excellent on time and men very…
Delivery excellent on time and men very efficient.
2 février 2024
Helpful and polite.
18 novembre 2023
Friendly helpful staff
Friendly helpful staff. Delivery on time and able to share removal company who were excellent to take old suite away. Quality product and great after sales service
14 septembre 2023
Delivery team were first class
7 décembre 2023
Good Experience
My elderly parents were given help and advice before deciding which chairs and sofa to buy. Lovely furniture and delivered on time.
18 janvier 2024
Poor after sale service
Bought the £215 rug. Was given delivery date and time. Took time off work, waited then recieveda text informing me that my rug had been delivered. UNTRUE!!! Tried calling the delivery company (not the customers duty) no response from the delivery company. Called Sterling who found out my rug had been delivered to wrong person wring address and post code. Fiasco from start to finish. Sterling staff member was very very helpful but all in all ...poor job Sterling! Change whatever you need to to get customer satisfaction and the will come back AND recommend!!
18 janvier 2024
Good price good delivery but two small…
Good price good delivery but two small items missing had to chase them up twice before the warehouse dispatch them
20 décembre 2023
Leather sofa and chair
Ordered online and I got material mixed up, after contacting your Fort Kinnaird store the woman was helpful and sorted it out for me, I had ordered fabric instead of leather, our sofa and armchairarrived begining of Dec, we are really please and ordered a footstool to match which we are awaiting on..
6 décembre 2023
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