Stocks Sewing Machines Ltd Avis 592

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic embroidery machine. Anette made purchasing super easy and stress free. We have already received the single head and are waiting for one more 4 head to be delivered in July.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company to deal with. Communication was really good. Jenny organised everything when we chose the Brother PR680w, from delivery to finance. She also provided us with a very useful starter p... Voir plus

Noté 5 sur 5 étoiles

Really great service from the whole team from my first enquiries with Jenny to purchase and installation of my brother machine. As a newbie to machine embroidery she sent Dan to install who was really... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently had to call on STOCKS to get my ZSK SPRINT 6 Serviced plus remedy some issues with my trimming blades and T8 Controller issues. Dan Beck the Technician arrived promptly and was extremel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant
  2. Fournisseur d'équipement électrique
  3. Service de broderie
  4. Magasin de broderie
  5. Magasin de machines à coudre
  6. Fournisseur de fils

À propos de Stocks Sewing Machines Ltd

Écrit par l'entreprise

About Stocks

Stocks is a trusted UK supplier of embroidery and sewing machinery, supporting businesses across garment decoration, textile production and manufacturing. Based in Leeds, West Yorkshire, we provide high-quality equipment backed by expert guidance, professional installation and responsive after-sales care.

Industrial Embroidery

As the sole UK distributor for ZSK industrial embroidery machines, we supply single and multi-head systems known for their precision, longevity and engineering excellence. ZSK is a global leader in industrial embroidery technology, and our team ensures customers receive tailored advice, full installation and comprehensive training to maximise production efficiency.

Commercial Embroidery

Stocks is the UK’s leading distributor of the Brother PR Series commercial embroidery machines, including the PR680W and PR1060W. These versatile models are ideal for start-ups, growing businesses and established decorators seeking dependable performance and professional stitch quality. We offer demonstrations, practical guidance and ongoing technical support to help customers achieve reliable results from day one.

Industrial Sewing

We are the leading UK distributor for Dürkopp Adler and the sole UK distributor for Strobel industrial sewing machinery. Our range supports manufacturers in apparel, upholstery, automotive and technical textile sectors, providing robust, high-precision machines designed for demanding production environments.

Our Values

At Stocks, we pride ourselves on excellent customer service, honest advice and long-term support. Our skilled engineers deliver thorough installation, servicing and training, ensuring every customer has the knowledge and confidence to get the best from their machinery. Our commitment is simple: quality products, expert support and a dependable partner you can trust.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

592 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Embroidery machine help…

From the first phone call they went all out to help. Collection and delivery back was exactly when they said. The engineer was polite and really helpful. I can’t fault any thing about my dealings with them and would recommend them to anyone needing help with their machine

16 septembre 2025
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Réponse de Stocks Sewing Machines Ltd

Thanks so much Sandra!

Noté 5 sur 5 étoiles

Really happy with the service

Really happy with the service, really friendly and knowledgable also with questions, our machines needed a lot of love and now they are both working perfectly.
Very happy

28 août 2025
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Réponse de Stocks Sewing Machines Ltd

Thank you!

Noté 5 sur 5 étoiles

As ever

As ever, Paul was thorough, and knowledgeable about the minor imperfections within the running of the machine, which he painstakingly corrected!
Have 100% faith in him.

14 août 2025
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Réponse de Stocks Sewing Machines Ltd

Thank you!

Noté 1 sur 5 étoiles

Ordered some parts from stocks they…

Ordered some parts from stocks they sent the wrong parts which i had sent a photo of what I wanted ,and they sent out totally wrong parts now they are paying me back £3 pounds out off £21 pounds very poor show I will definitely not be sending any customers to this dodgy company, plus I paid to return them the parts which cost me a further £. Pounds so total £29 pounds out of pocket good bye con artists poor show

21 juillet 2025
Avis spontané
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Réponse de Stocks Sewing Machines Ltd

Hi Daniel,

We’re sorry to hear you were disappointed with your recent order. We always aim to supply the correct parts first time and provide a smooth experience for our customers.

In this case, the parts were identified by our technician from the photo you kindly sent us, and a detailed quote listing the part numbers, quantities, and prices was provided for your confirmation before dispatch. The items we sent matched that confirmed quote.

When you let us know the parts weren’t suitable, we accepted them back and processed a refund in line with our Returns & Refund Policy. Initially, we mistakenly refunded only one of the two types of parts you returned — this was an oversight on our part, and we have since rectified this by issuing a full refund for all returned items. Our policy states that original shipping costs are only refunded where an error is made on our part — as the order matched the agreed specification, this did not apply here.

We do understand this wasn’t the outcome you were hoping for, and we’re sorry it has left you feeling dissatisfied. We appreciate you bringing your concerns to our attention and will take your feedback on board to help us improve.

Kind regards
Stocks

Noté 5 sur 5 étoiles

I cant fault Stocks!

I can't fault Stocks Sewing Machines. From browsing to ordering to delivery, everything has been an absolute breeze, and they have been a pleasure to deal with. I will absolutely be using Stocks again for any of my embroidering needs.

7 août 2025
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Réponse de Stocks Sewing Machines Ltd

Thank you!

Noté 5 sur 5 étoiles

Awesome work

Hi There,
Just wanted to say delt with a young man called Abraham in your parts dept, and he was informative, called me back and emailed with details of why the parts where delayed, and also let me know when they had arrived, and where being sent out 10/10

10 juin 2025
Avis spontané
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Réponse de Stocks Sewing Machines Ltd

Thanks so much for your review!

Noté 5 sur 5 étoiles

Very profesional

Richard did a wonderful work, He always explained what he was doing.

20 mai 2025
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Réponse de Stocks Sewing Machines Ltd

Thank you!

Noté 5 sur 5 étoiles

Excellent overall service.

The booking system was easy and responsive. The engineer came when expected was professional and friendly. Billing was fair and prompt.

23 avril 2025
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Réponse de Stocks Sewing Machines Ltd

Thank you!

Noté 5 sur 5 étoiles

Best service

Best service! friendly, knowledgeable and great servicing. Our machines never been better. Will be a returning customers for years to come. Thanks team!

20 mars 2025

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