The StoneLain Customer Service Rep that I spoke with went the extra mile to find me a matching Salad Plate after having received a new set of dishes...one chipped! Thank you StoneLain! SIncerely,... Voir plus
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I ordered these and they arrived super quick! I unfortunately had two bowls that were slightly damaged but again I reached out and that was rectified extremely quickly as well. The dishes are incredib... Voir plus
A couple dishes arrived cracked and I cant figure out how to get this resolved- your website is not helpfull.
We chipped a couple dinner plates taking them out of the dishwasher. I emailed product support and they graciously allowed me to order 2 dinner plates, despite their policy of selling an entire set. I... Voir plus
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I ordered 3
I ordered 3 - four piece sets of a gold rim dinner sets. When we received the order, we opened and found many almost all pieces had issues with the gold rim, as well as other blemishes, almost appearing as if they were used and returned. I am still waiting to hear back from your customer service to understand how this will be resolved, I would like a refund asap . I also debated on keeping the pieces that could be used, but of the three different sets I couldn’t make one full set without blemishes.

Réponse de Stone Lain
Thank you so much for looking at…
Thank you so much for looking at pictures of my broken bowl and finding the replacement for a great price.
Quick response from Customer Service. …
I had a dinner plate that got chipped and needed to replace it. Contacted Customer Service and they agreed to sell me just one plate. When I receive my order, turned out to be a salad plate. I contacted customer Service and they resolve the issue quickly and sent me out a dinner plate.
Amazing
Amazing, one of the plates got broken during delivery and they sent a replacement just in time for Christmas! Thank you so much!
From
It was easy to order online and the communications from processing to delivery were great. The dinner sets arrived in perfect condition.
Love my new dishes!!
Great product
Great shipment. Arrived packaged well. The plates and bowls are beautiful, sturdy, well stackable, microwaveable, dishwasher safe…everything we were looking for. It’s just like what we expected based on the description on the website.
I really like the overall look and style but....
I really like the overall look and style of the Stone + Lain dishware set—it feels modern and elevates the table nicely. The pieces are sturdy and have a good weight to them, which makes them feel high quality.
That said, I did notice a few blemishes on some of the plates. On one of the bottoms, it was chipped and there were a few blemishes on top of the plates that were rough, which was disappointing. Another thing I wasn’t expecting is that the silverware leaves visible marks on the dishes after use, and it happens across all the pieces. It doesn’t affect functionality, but it does take away from the pristine look.
Even with those issues, the set is still beautiful and practical. Just be aware of those small imperfections if you’re looking for flawless finishes.
beautiful dishes
beautiful dishes, carefully packed, quickly shipped. very reasonable value
I PURCHASE YOUR SQUARE DINNER AND I…
I PURCHASE YOUR SQUARE DINNER AND I THOUGHT THEY WOULD STACK HOWEVER THEY ARE ALL UNEVEN
The set of dishes that I ordered are perfect!
The set of dishes that I ordered arrived on time, and with no damage or issues. The quality and feel of each dish is great. They will definitely be my go-to store for dishes from now on.
Elegant Touch
I'm so excited to receive my new plate set. The dishes looks like a million bucks! Nice and elegant.
It was easy to get the replacement i needed
It was easy to get the replacement bowl i needed
Stoneware plates
Nice quality modern stoneware plates, exactly as described. Packaged well and delivery as expected.
Good quality productt
You did exactly what you said you would…
You did exactly what you said you would do, exactly when you said you would do it.
My only reservation is that the mugs are 10 ounces -- a bit bigger than I would've liked. But that was my error -- not yours.
Easily Scratch with utensils.
The dishes arrived in perfect condition. No damage. Great looking set.
One issue had I known prior to purchasing is the dishes scratch easily. Tried to remove the scratches according to instructions listed on the website but to no avail.
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