I ordered a tile sample said it was blue and white but it arrived and was black and white. It arrived a full week after stated at purchase. There was no way readily available to reach customer servic... Voir plus
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Lisez les avis des autres
I’ve been working with Matt for months now trying to hone in my tile order for our house build. He has been nothing but accommodation and helpful throughout the process. Making sure my sample ti... Voir plus
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Matt was very professional to work with on my tile order. To have a representative to work directly with gifts such security. I would definitely like to work with this company again when the opportuni... Voir plus
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John M and Kathy O at Stone Tile Depot made our day here at Reinforcements Inc. We are a nonprofit organization that restores the homes of military veterans and Gold Star spouses. We placed an order f... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Écrit par l'entreprise
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Coordonnées de contact
Pleasant Valley Road 25383, 20152, Chantilly, Etats-Unis
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,3
Excellent
881 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The representative made sure I got the…
The representative made sure I got the tile when needed. The tile was great quality and the installer loved it.
25 mars 2026
Réponse de Stone Tile Depot
Hello hollie,
Thank you for choosing us. We appreciate your business.
Best Regards,
JJ
Stone Tile depot
Tile availability and reasonable prices…
Tile availability and reasonable prices are best qualities. Satisfying purchase.
25 mars 2026
Réponse de Stone Tile Depot
Helo Fred,
Thank you for your purchase. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
You had what I need and delivered it…
You had what I need and delivered it fast.
Thank you
23 avril 2026
Avis spontané
Réponse de Stone Tile Depot
Hello Don,
It has been our pleasure to serve you, and we hope we see you again soon.
Besrt Regards,
JJ
Stone Tile Depot
Could not be more impressed and appreciative
John and team went above and beyond to save our project. Quick communication, immaculate service, and delivered our order with lightning speed. Highly recommend them and look forward to doing more business with them in the future.
19 avril 2026
Avis spontané
Réponse de Stone Tile Depot
Dear Customer,
Thank you for your comments. We appreciate your business..
Best Regards,
JJ
Stone Tile Depot
got all information immediately
18 mars 2026
Réponse de Stone Tile Depot
Hello Marilyn,
Thank you for choosing us. Looking forward to hearing from you soon.
Best Regards,
JJ
Stone Tile Depot
l ordered a sample
l ordered a sample. We really like it. We will be ordering once we have the money saved. Not sure if there are any sales.
Mine was mail order.
16 mars 2026
Réponse de Stone Tile Depot
Hello Linda
Thank you for your business. Let us know when you are ready to purchase.
Best Regards,
JJ
Stone Tile Depot
Website is well organized
Website is well organized, easy to use, fast shipping.
5 avril 2026
Avis spontané
Réponse de Stone Tile Depot
Dear Customer,
We appreciate your business. Thank you.
Best Regards,
JJ
Stone Tile Deepot
Réponse de Stone Tile Depot
Hello Ginger,
Thank you for your business. Looking forward to working with you soon.
Best Regards,
JJ
Stone Tile Depot
Delivery concern - resolved
Their policy is to leave the tile at the curb. My curb is very far from my house and it was very difficult to have it moved. However the company offered me a resolution that is more than fair.
10 mars 2026
Réponse de Stone Tile Depot
Hell Kori,
I am very sorry to hear that you had a difficulty moving your order closer to your house. We really do not have a control of truckers delivery decisions. They always avoid backing up to a drive way not to damage anything alone the way. But no worries, We will refund you $150.00 for your troubles. Please accept our apology.
Best Regards,
JJ
Stone Tile depot
Matt was super helpful and very…
Matt was super helpful and very efficient in placing my order. He made great recommendations and provided competitive pricing on the marble tile I wanted. I have used Stone Tile Depot many times over the years and they continue to be consistent in delivering great service and a quality product.
7 avril 2026
Avis spontané
Réponse de Stone Tile Depot
Hell Deanna,
Thank yu for your comments, we really appreciate it. Looking forward seeing you in your next project.
Best Regards,
JJ
Stone Tile Depot
Great customer support
Matt was super supportive throughout the process. Very helpful in finding the right tiles for our master bath renovation.
2 avril 2026
Avis spontané
Réponse de Stone Tile Depot
Hi Steven,
It has been our pleasure to serve you, and we hope we see you again soon.
Best Regards,
JJ
Stone Tile Depot
The tiles were beautiful and ordering…
The tiles were beautiful and ordering was easy. I am very pleased.
16 octobre 2025
Réponse de Stone Tile Depot
Hello Jennifer,
Thank you for your business... Looking forward to working with you in the near future.
Best Regards,
JJ
STone Tile Depot
Great service and follow up
Great service and follow up. Shipped in a timely manner and arrived in perfect condition. Really great price on real terra cotta tiles.
5 mars 2026
Réponse de Stone Tile Depot
Hello Amy,
Thank you for choosing us. We appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Réponse de Stone Tile Depot
Hi Sandra,
We appreciate your business, looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Réponse de Stone Tile Depot
Hello Debby,
I will pass your comments to Matt. Thank you very much for your business.
Best Regards,
JJ
Stone Tile Depot
Excellent communication
Excellent communication. Items arrived in a timely manner. The tiles were a great size for samples. Good quality too.
26 février 2026
Réponse de Stone Tile Depot
Hello Kathleen,
We are glad that you are pleased with your order. Thank you.
Best Regards
JJ
Stone Tile Depot
Marble bathroom and checkers…
Marble bathroom and checkers entryway,it was hard to find 24x24 marble but they had it and even shipped for free.great service and replacing the broken ones really apreciate it.
23 février 2026
Réponse de Stone Tile Depot
Hello Alina,
Thank you for your business. It is our pleasure to work with you,
Best Regards,
JJ
Stone Tile Depot
my mistake on the tile size, honest business
ordered a set of tiles online but made a mistake not triple checking the size first......so i cannot comment much on the product itself since it was never installed but looked good. Stone Tile Depot offered me the return as advertised and Kathy went above and beyond with a full refund.
I recommend checking them out for your needs
19 mars 2026
Avis spontané
Réponse de Stone Tile Depot
Hello Dan,
We are glad that all worked out for you. We appreciate your business and looking forward to working with you.
Best Regards,
JJ
Stone Tile Depot
Excellent communication
Excellent communication. The tiles we ordered, samples and final product, were as advertised. Pricing was excellent too. All around great experience.
19 février 2026
Réponse de Stone Tile Depot
Hello Ronald,
Thank you for your purchase. We hope to see you again soon.
Best Regards,
JJ
Stone Tile Depot
Beautiful tile and Competitive Prices
Beautiful tile. Competitive prices that were the best for this tile. Best of all the tile was packaged well on a small pallet and arrived in perfect condition.
19 février 2026
Réponse de Stone Tile Depot
Hello Jason,
Thank you for your comments. We appreciate your business and looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
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