I attempted to lease a unit but to get my gate access i was supposed to come in and show proof of ID. I hadnt been able to make it since the store manager at 4068 E Fort Lowell Rd, Tucson, AZ 85712, M... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Started out with less than a hundred dollars and ended up being almost 200... ridiculous.. Your storage didn't have light the roof was leeking and you have mice which all damaged my goods and on top o... Voir plus
Find another place with upfront policies. During move in manager assured me that I could move out at any time without being penalized. I moved in, when it was time to move could not get in touch with... Voir plus
L'entreprise a répondu
Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of onl... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Coordonnées de contact
1,7
Mauvais
717 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Excellent customer service, and ease of accessing property with the robotic pods.
2 juin 2019
Avis spontané
Not happy since they took over robovault
They took over robovault in Fort Lauderdale without telling their customers till it was already done, website has changed, I couldn't log in for ages to my account , I'm getting random emails now telling me they are charging me $0 (yes zero) for my storage unit but they ARE going to charge me insurance (I have my own insurance).. . And I supposedly have to sign a new lease etc..??? . I'm very unhappy and may cancel my storage unit. They don't seem to know what they're doing. Robovault was so awesome I loved that team of people ... I am not a fan of this new company storageking or how they treat customers.
31 mai 2019
Avis spontané
Very officiant fast and courteous
29 mai 2019
Avis spontané
Larry is the best
Larry is the best! And everyone else that I had encountered there.
23 mai 2019
Avis spontané
Unreasonable Admin Fee
Everything was great. I had no trouble whatsoever. However I think the admin fee that is charged to open the account there is ridiculous and is nothing short of theft from the customer. It’s a disgrace and it should be discontinued. If you need that money it should be prorated across the year in the monthly rate.
9 mars 2019
Avis spontané
Mrs. Kelly Steno @ Storage King
Mrs. Kelly Steno, is the most helpful person through this entire moving around I've had to do. She explained everything to me to make sure I understood what she was telling me about my storage unit and the facility. It is a great pleasure meeting her to store my stuff at Storage King USA. More places should learn from her.
6 mars 2019
Avis spontané
Secure storage
Excellent service, friendly staff, secure facility, decent pricing!
30 décembre 2018
Avis spontané
The facility on Mid Pine Dr in…
The facility on Mid Pine Dr in Fayetteville, NC is the absolute worst. James the Manager is rude and very unprofessional. He acts like he owns this facility. He is costing this company thousands of dollars. Stay far away from this company, as long as James works there!!
13 décembre 2018
Avis spontané
Réponse de Storage King USA
Thank you for your feedback. We are very disappointed to see that you are not pleased with your experience at our facility. We will consider this further and reach out to our staff. It is only through feedback such as yours that we can improve upon the services that we provide to our customers.
Takeover from previous company
I only interacted when I was removing my vehicle. Storage King had just purchased this facility.
1 novembre 2018
Avis spontané
I found the facility and staff to be…
I found the facility and staff to be very nice. The place is kept neat and clean and is VERY secure.
30 mars 2018
Avis spontané
Storage rate
Storage unit is great! Excellent area. Clean and private. Easy access. 100% satisfied
28 mars 2018
Avis spontané
Very friendly and helpful!
21 février 2018
Avis spontané
Weird for me to say this
Weird for me to say this, but the customer service at this location is hands-down outstanding. I selected the unit because of a groupon code literally just looking for the best deal. Lori, the manager, was super personable and super, super friendly. The pricing is very competitive with other units. I stored household goods here for almost two and a half years. I would absolutely recommend this location to anyone in need of storage units.
11 février 2018
Avis spontané
Staff was really friendly and went the …
Staff was really friendly and went the extra mile to help us find the appropriate space for us. They explained the terms and conditions and showed us our storage space. It was a really pleasant experience with them and we are so glad we chose Storage King!
8 février 2018
Avis spontané
My initial meeting was awesome
My initial meeting was awesome. So friendly and clean i was completely satisfied.
4 février 2018
Avis spontané
All of he workers were so polite and …
All of he workers were so polite and friendly. They were very helpful.
4 février 2018
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.