store.hifuturegroup.com Avis 37

Purchased watch and really liked it for about 2-3 months. It locked up in opening screen and could never be reset by any method.
No problem, warranty right?
Not so much. Contacted HiFuture more than 5 times as directed, no response.
Nice looking and cool product but absolutely no customer service.
A product is only worth as much as reasonable customer support and or service.
HiFuture offers no support rendering their products valueless.
Buy from companies that support their products.

No customer support at all.
Paid for a watch and they didn't have the color I wanted and they offered to send me a color I would never wear and I tried a few times to get them to send me another watch and I was ghosted.. poor form-

I ordered the Lume Smart Watch on Oct 15th, when i checked shipping status it is still in ‘processing’ it is now November 3rd, when can I expect delivery? Tracking # is WNBAA0393212013YQ

Price is little bit higher.

very pleasant and responsive customer service. product arrived safely. product quality is good, matching well with paid price

Did cancel my order and did take my money

Allt fungerar som ska

My order was never sent out, and there's no communication from the seller. Trying to get a refund now.

Terrible service and non delivery
* Ordered and paid for a FutureMate on March 18th.
* A week later (25th March) a message from HiFuture that the color is out of stock.
* I suggested an alternative one the same day.
* Again a week later (April 1st) not any reply.
Is this the brand HiFuture wants to live? Very sad!

So happy with the service haven't given watch yet as gift for an August birthday.

I purchased the Hi Future Go Pro watch from one of their agents.
I purchased as I liked the up to 20 day usage. However after I purchased the box it came in states up to 15 days. I sent a message via Facebook Messenger and also an email to try and find out why this one showed 15 days but no response

Absolut perfect product, exactly as promised! Perfect sound! The store is professional! Fast shipping and delivery with Courier in 3 days only and without any import taxes!

Precisi e rapidi
Ottimo servizio

Good item, Quick delivery

They should list if their item/color is sold out, however, the issue was resolved quickly. The person who helped me was nice, which I appreciated.

Sehr schnelle Lieferung, nicht mal eine Woche hat es gedauert, und die Uhr war da...sie funktioniert, mal sehen wie lange...die gleiche Uhr kaufte ich in März auf Tenereiffa, leider war die schon nach 4 Wochen kaputt..,leider sind wir wieder in Deutschland...hatten ja Garantie, deshalb entschloss ich mich sie wieder zu kaufen
So eine schnelle Abwicklung hätte ich nie gedacht, würde ich 100% weiterempfehlen👍👍👍Top

outstanding sound. perfect quality

I ordered a true wireless headphones navy blue color, after took order you informed me it is end of sale. Finally I got a black one but it was faulty. I am very disappointed.

The watch arrived faster than I expected and appears well-made. Very nice.
One thing that could be better is the availability of additional watch faces. For an analog guy there are just a few choices.