Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The second time l have ordered from this company had a slight issue with delivery but they have SUPERB customer service the best in the uk. Will always recommend they can be trusted to treat its cus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service and helpful with my shipment to the Netherlands! I reconmend everybody to order here! Keep on doing your good job guys!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Var lidt skeptisk med at bestille derfra, da jeg måske troede det kunne være kopivarer eller ende med at blive taget i tolden. Men da jeg fandt et Sony kamera etui til halv pris (inklusiv fragt) i... Voir plus

Noté 5 sur 5 étoiles

Easy to order, great site to use. Really impressed with their customer service. Always friendly and quick to respond and resolve any issues. Won't use anyone else now. Highly recommend.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service and policy

I had a great experience with this company. They were really helpful sorting out a delivery problem until it was all resolved. Perfect customer service. Thank you !

15 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Acapella device. 1st class service.

Ordered an acapella device as i suffer with a lung disease. Excellent service from start to finish and very good value. Same item is for sale on Ebay for £30 more. I will use storks again when i need someone. Thank you for your help and support.

1 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Casio watch

Casio watch
Ordered the watch, for delivery to the UK the watch has just arrived and looks fantastic I'm so pleased. Thank you for a quick and reliable service, the tracking was great I could see the progress of the parcel. Would definatley use again and the watch looks so much better than the photos.

21 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing service and fast shipping.

Im from the Netherlands. I was a little in doubt if I should order from the USA, but i decided to take the risk. Delivery was super fast, and customer service emailed back within an hour. Really good store.
btw i had no custom fees or taxes.

12 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Meget tilfreds!

Var lidt skeptisk med at bestille derfra, da jeg måske troede det kunne være kopivarer eller ende med at blive taget i tolden. Men da jeg fandt et Sony kamera etui til halv pris (inklusiv fragt) i forhold til hvad jeg kunne få i butikkerne måtte jeg prøve.
Bestilte, fik Track & Trace nummer og har nu hentet min pakke inden for deres lovede leveringstid.
Det helt rigtige produkt, den halve pris, ingen told og god kvalitet.
Er meget tilfreds 👍

9 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent, well run site

I live in the uk. There was a toy for a collection I could only buy overseas that i tracked down on their website. I emailed with a question before purchasing and they responded almost immediately with great customer service so friendly and helpful! Daniel even sent a personal acknowledgement of my purchase with shipping time frames alongside the automatic tracking email after payment. Any further questions about tracking were always met with a speedy polite response. My item arrived quickly and just as ordered!

12 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended!

Highly recommended!

Order arrived from America 8 days after ordering. Well packaged and in great condition. Good communication and tracking of the parcel. Happy customer.

Thanks again.

10 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Happy shopper

Couldn’t get my favourite Obagi tinted sunscreen for love or money anywhere as there’s a stock shortage everywhere until 2020 but managed to locate it at Storkz (hadn’t heard of them before but reviews were great and the price was fair). All arrived within 10 days from them - very happy to have found them as I find a lot of things in US that are hard to get here but not all US shops will ship to UK and have used MYUS app before to create a postal forwarding address. Great site thanks.

22 août 2019
Avis spontané
Noté 5 sur 5 étoiles

MiniMax Cables

June 26th, 2019

Hi Daniel, the cables arrived yesterday and are perfect. I cannot thank you enough for sourcing these for us and your ongoing contact with us to ensure we were kept in the loop all the time. Your generosity and customer care is of a very high standard and is very much acknowledged and appreciated. Thank you again for your service. Shaaron, Wanganui.

27 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Absolutely recomend!

I have had a great experience shopping on Storkz. The delivery was quick and I am happy not to have had additional import fees.

But what made my day was the customer support that I received. There was a manufacturing issue with my order so I contacted them for assistance. I got a reply in about a day (I later realised it was from the actual COO) and I seriously never received a more thought out and helpful message from any Customer Support ever!

As a Customer Support manager myself, I must say that from now on I aim to be more like Daniel from Storkz :)

5 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer care

Excellent customer care, If you ask 100 questions. Danial will reply to all of them. super fast shipments, and refunds if you receive something damaged,
Highly recommend storkz.

15 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Good Customer Service, Fast Response

I chose Storkz due to their reputation and it did not disappoint.

My package arrived and there was an additional fee to pay so the post office sent a card saying that it would be delivered after this was paid.
I took a picture of this and emailed Storkz, within the hour Storkz had emailed back and paid this for me so my item arrived the following day.

Thanks Storkz for your fast response and good customer service, I would use again!

8 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Super tilfreds 👍

Super tilfreds 👍
Købte noget legetøj d.4.9. Præcis 14 dage efter kom det med posten.
Handler der gerne igen.

18 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

I had to review this company 5 stars…

I had to review this company 5 stars they were very helpful with everything . My daughter was delighted with her product! It came so quickly as well considering it was coming over from America to England 7 days max it took . I've never had such great service before . Will definitely be shopping again!! Would recommend this company to anyone! Thank again !!!!

30 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Five star company

Hi
I recently dealt with this company and had to return a product. They dealt with me in a fast and professional manner. I got a full refund and they paid for my shipping. Highly recommend this company as they value their customers.
Thanks to Daniel for all your help.

17 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Funko Pop of Miss Fortune

[18 August 2018: I just received my new Funko and It's PERFECT! Thank you so much Storkz (and Daniel) for your quick response and reaction! I will buy again for sure!]

[5 August 2018: I changed my rating from 1 to 3 stars because the support of Storks replied to my complain. They replied fast and the solution they came up with, is nice! They will send me another Funko with no extra charges. As promised to the support, I will change my rating from 3 to 5 stars if the new Funko comes intact! My esteem for Strokz raised :)]

[4 August 2018: I placed an order (Funko Pop of Miss Fortune) and the box is damaged.. I'm super sad because I'm a collector. + I paid 35 euros for it. It's not normal the box is damaged like this. It looks like someone already opened it before sending.. Totally not happy about this webshop!]

4 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

I ordered something off of their website and then I later got an email saying it was out of stock. The customer service was amazing, they felt bad they didn’t have it in stock so offered me other arrangements for my later orders. Fast replies and a family run buisness will be using this website regularly.

19 février 2018
Avis spontané
Noté 4 sur 5 étoiles

Good customer service management

I didnt get the stuff I ordered.
David Kovacs from Storkz kindly responded both by mail and phone and are going to arrange a reshipping of my order.
He told me that the missing order might be the fault of the Swedish postal office, that are experincing severe difficulties during Christmas.
I am very happy about Storkz handling of my claim. I am looking forward to get the things I ordered.

21 décembre 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus